rONALD Hinojosa

Training and documentation Engineer at TRILOGY SOFTWARE BOLIVIA
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Contact Information
us****@****om
(386) 825-5501
Location
Bolivia, BO
Languages
  • Español Native or bilingual proficiency
  • Ingles Full professional proficiency
Skills

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Credentials

  • Certificate in Program of "Leadership and Global Competitiveness"
    FUNBOLIDER Foundation and Georgetown University
    Nov, 2010
    - Oct, 2024

Experience

  • Trilogy Software Bolivia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Training and documentation Engineer
      • Mar 2013 - Present

      Documentation of Omega suite, CRM prepaid and postapid, Billing, Wholesale. Preparation of material of support for comercial proposals and demos for clients. Training of CRM system of Omega suite to clients.

    • Support & Monitoring Engineer
      • Feb 2012 - Present

      Support & Monitoring Engineer.Monitoring, detection and tracing of contingencies of infrastructure and applications of national and international customers. Besides implementing procedures for the prevention and restoration of systems and services

  • Universidad Técnica Privada Cosmos
    • Professor
      • Aug 2010 - Present

  • CABLEBOL
    • Communications Networks Administrator (Consultant)
      • Sep 2011 - Feb 2012

  • TECBA
    • Professor and Director of IT careers
      • Mar 2010 - Nov 2011

  • COMTECO
    • Technical Agent NOC
      • Sep 2008 - Oct 2009

Education

  • Miguel de Cervantes European University
    Master degree in Leadership and Management of Telecommunications, Management of IT, Management of Telecommunications
    2012 - 2014
  • Universidad Privada Abierta Latinoamericana
    Graduate Diploma in University Teaching, University Teaching
    2010 - 2010
  • Universidad Privada del Valle
    Graduate Diploma in Applications and Technologies of Telecommunications, Networking and Telecomunications
    2010 - 2010
  • Escuela Militar de Ingeniería
    Graduate Diploma in Networking, Networking and Telecomunications
    2009 - 2010
  • Universidad Privada del Valle
    Bachelor Degree in Telecommunications Engineering, Networking and Telecomunications
    2004 - 2009

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