Experience

Fulton Grace Realty

• United States
• Real Estate
• 200 - 300 Employee

• Illinois Real Estate Broker

  • Sep 2022 - Present

  Buy|Sell|Rent|Invest....Fully licensed Illinois Real Estate broker with Fulton Grace Realty. Buy|Sell|Rent|Invest....Fully licensed Illinois Real Estate broker with Fulton Grace Realty.



USAA

• United States
• Financial Services
• 700 & Above Employee

• Special Investigator

  • Dec 2019 - Aug 2021

  Conducts varied investigations of fraud committed against USAA to protect both the company and its members. Investigations include insurance fraud in the auto, property, fire, and bodily injury lines of insurance. Investigates fraud rings ranging from staged accidents, stolen vehicles, medical providers, and attorney/client insurance scams. Prepares and submits referrals to the National Insurance Crime Bureau and California Department of Insurance. Use fraud detection tools to identify instances of fraud and leverages technology to streamline investigative processes. Key Achievements: ● Chosen as Culture Champion, reflecting role as a leader and influencer for USAA’s culture of diversity and inclusion, professionalism, and responsibility to its members ●. Fostered strong relationships with USAA members, claims adjusters, executive management, and State and Federal authorities governing insurance laws and regulations to achieve compliance objectives and investigative goals Show less



Federal Bureau of Investigation (FBI)

• United States
• Law Enforcement
• 700 & Above Employee

• Special Agent

  • Sep 2008 - Jun 2020

  Orchestrated variety of investigations related to criminal activity, counterterrorism, and counterintelligence from beginning through final prosecution. Diligently evaluated facts and utilized analysis tools. Delivered intelligence and findings to senior leaders in timely matter. Spearheaded complex and diverse investigations which led to numerous arrests, indictments, and convictions. Directly responsible for ensuring teams documented physical evidence associated with investigations, performed surveillance of criminal targets and foreign nationals suspected of espionage, and conducted interviews of witnesses, suspects, and confidential human sources. Supervised criminal investigation squad for extended periods of time. Key Achievements: ● Earned official recognition by United States Attorney’s Office for Northern District of California for outstanding work as FBI Special Agent. ● Streamlined workflows by efficiently gathering evidence, preparing reports, and maintaining all case-related paperwork and records. ● Fostered strong relationships with business unit leaders, government officials, and law enforcement organizations locally and internationally to achieve investigative objectives within given timelines. Show less



ATF

• United States
• Law Enforcement
• 700 & Above Employee

• Program Manager

  • May 2006 - Aug 2008

  Supervised all aspects of Nspect case management system; improved program success by making proactive adjustments to operations. Coordinated and collaborated with project stakeholders to assess programs and develop innovative solutions; forged iron-clad relationships with subject matter experts and knowledgeable professionals. Ensured program implementation project progressed on time and within scope of budget.Key Achievements:● Enhanced operational awareness and improved strategic planning by sharing statistical data with senior leaders.● Resolved issues and provided creative solutions to Industry Operations Branch by communicating requirements to subordinates and ensuring their execution.● Achieved promotion in April 2006 from Inspector to Program Manager in recognition of exemplary performance while serving as Acting Area Supervisor for Orlando Field Office.● Named ATF Employee of the Quarter for Tampa Division. Show less

• Inspector

  • Feb 2001 - May 2006

  Conducted Inspections of the alcohol, tobacco, firearms, and explosives industries for compliance with Federal regulations. Conducted investigations into applications for new licenses and licensees non-compliance with laws and regulations. Was selected as the Acting Area Supervisor for approximately 1 year where I managed over ten Inspectors in both the Orlando, FL and Jacksonville, FL offices.