Celeste Fidalgo

L&OD Consultant | Trainer at Konkrets
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Contact Information
us****@****om
(386) 825-5501
Location
Lisbon Metropolitan Area, PT
Languages
  • English Professional working proficiency
  • Portuguese Native or bilingual proficiency

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Fábio Gerardo

A Celeste é uma pessoa muito empenhada e dedicada, orientada para objetivos, sendo que gosta de dar sempre o seu melhor em tudo o que se compromete fazer ! Considero-a uma pessoa de um nível bastante elevado de excelência !

Alexandra Calado Gaio

A Celeste é uma formadora por vocação. Excelente comunicadora, com presença marcante, discurso inspirador. Uma líder nata, uma mulher de objetivos, resiliente, sábia na forma de interagir com diferentes públicos. Trabalhar com a Celeste é ter plena certeza de que o trabalho será motivador e bem feito. Mulher de disciplina, que dá resposta aos seus compromissos com rigor e muita determinação. Mas ao mesmo tempo sábia e muito humana na forma de alcançar as suas metas. Tive o privilégio de trabalhar com a Celeste em vários contextos formativos e até de ser sua formanda. Reconheço nela, pois, fortes competências de gestão da formação, de gestão de equipas, de preparação e ministração de conteúdos formativos, resultado de um perfil de vencedora aliado à sua vasta experiência pedagógica.

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Credentials

  • Advanced Coaching Skills – Master Coach
    Instituto de Ciências Comportamentais e de Gestão NLPC-INCTA
    Jul, 2020
    - Oct, 2024
  • Certificação Internacional em Coaching - Pessoal e Profissional
    Instituto de Ciências Comportamentais e de Gestão nlpc-incta
    Feb, 2020
    - Oct, 2024
  • Foundation Certificate in Learning and Development
    CIPD
    Sep, 2015
    - Oct, 2024
  • NLP (Neuro-Linguistic Programming) Practitioner
    Toby & Kate McCartney
    Sep, 2015
    - Oct, 2024
  • CCP – Portuguese Certificate in Training Practice
    IEFP
    Dec, 1999
    - Oct, 2024

Experience

    • Portugal
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • L&OD Consultant | Trainer
      • Oct 2021 - Present

      Act as a change agent leading on L&OD issues, supporting senior, line-managers and their staff across a wide range of different industries, implementing diagnosis methodologies, leadership and management development programmes and one-to-one coaching, aiming positively improve morale and productivity, staff motivation, engagement and skills development Act as a change agent leading on L&OD issues, supporting senior, line-managers and their staff across a wide range of different industries, implementing diagnosis methodologies, leadership and management development programmes and one-to-one coaching, aiming positively improve morale and productivity, staff motivation, engagement and skills development

    • Portugal
    • Professional Training and Coaching
    • 1 - 100 Employee
    • L&OD consultant | Coach | Trainer
      • Feb 2021 - Present

      Deliver e-learning training courses in Leadership. Act as a change agent leading on L&OD issues, supporting senior, line-managers and their staff across a wide range of different industries, implementing diagnosis methodologies, leadership and management development programmes and one-to-one coaching, aiming positively improve morale and productivity, staff motivation, engagement and skills development. Deliver e-learning training courses in Leadership. Act as a change agent leading on L&OD issues, supporting senior, line-managers and their staff across a wide range of different industries, implementing diagnosis methodologies, leadership and management development programmes and one-to-one coaching, aiming positively improve morale and productivity, staff motivation, engagement and skills development.

    • Techical Assistant
      • Jun 2020 - Oct 2020

      Administrative tasks related to the procurement of the Supply and Logistics Service of Hospital de Portalegre e Elvas. Administrative tasks related to the procurement of the Supply and Logistics Service of Hospital de Portalegre e Elvas.

    • Certified Trainer
      • Jan 2018 - Jan 2020

      Design and Deliver trainer classroom within comportamental area related with Personal Development and entrepreneurship. Design and Deliver trainer classroom within comportamental area related with Personal Development and entrepreneurship.

    • Portugal
    • Non-profit Organizations
    • 1 - 100 Employee
    • L&OD Consultant
      • May 2017 - Jul 2018

      Act as a change agent leading on L&OD issues, supporting senior, line-managers and their staff across a wide range of different industries, implementing diagnosis methodologies, leadership and management development programmes and one-to-one coaching, aiming positively improve morale and productivity, staff motivation, engagement and skills development. Act as a change agent leading on L&OD issues, supporting senior, line-managers and their staff across a wide range of different industries, implementing diagnosis methodologies, leadership and management development programmes and one-to-one coaching, aiming positively improve morale and productivity, staff motivation, engagement and skills development.

    • United Kingdom
    • Government Administration
    • 700 & Above Employee
    • Learning and Development Adviser Assistant
      • Jul 2016 - Sep 2016

      Training needs analysisEvaluating L&D activity

    • Portuguese Language Trainer
      • Jan 2015 - Jul 2016

      Design and deliver bespoke Portuguese lessons for Adults users and non-users at Merton LibraryKey achievements: Library customer’s satisfaction; implementation of a new serviceTransferable skills: UK work experience, delivering high customers service and satisfaction, designing and delivering training activities tailored with customers’ learning needs.

    • Learning and Development Consultant
      • Jun 2010 - Jun 2014

      Hired as External Consultant by outsourcing services providers to act as change agent across a wide-range of clients of those providers within a Learning, Organisational and Development function. Involved in two large organisational change programmes called "DINAMIZAR" and "MOVE", to design and implement OD initiatives related with HR strategy and talent management systems. Project manage more than 34 organisational projects through an OD approach, delivering classroom training, coaching and team-building in leadership, interpersonal communication and self-awareness. Achievements: • Help providers create great training experiences; • Proven improvement in staff engagement and skills development. Show less

    • Training Project Manager
      • Jan 2009 - Sep 2010

      Hired as qualifed Trainer to project managed training projects according to the best practices of DGERT (Best Practices Certification) within time, scope, quality and budget. Achievements: • Successfully achieved extensive financial savings; • Completion of projects to time, budget and scope; • Recognised contribution to the enhancement of the company’s organisational reputation within the market. Hired as qualifed Trainer to project managed training projects according to the best practices of DGERT (Best Practices Certification) within time, scope, quality and budget. Achievements: • Successfully achieved extensive financial savings; • Completion of projects to time, budget and scope; • Recognised contribution to the enhancement of the company’s organisational reputation within the market.

    • Classroom Trainer
      • Jan 2004 - Oct 2008

      Hired as External Trainer to design and to deliver training programmes in leadership, management, training for trainer/coaches and interpersonal communication across a wide-range of people, including adults in need or at risk. Achievements: • Improved people engagement and skills development. Hired as External Trainer to design and to deliver training programmes in leadership, management, training for trainer/coaches and interpersonal communication across a wide-range of people, including adults in need or at risk. Achievements: • Improved people engagement and skills development.

    • Managing Partner
      • Feb 2000 - Nov 2003

      Outsourcing provider in Training and HR solutions, as major managing-partner the main objective was to design the global strategy of the company and manage the budget to set up and develop the business. Responsible for the officer development concerning the team skills and consulting methodologies. Achievements: • Played a key role in HR clients departments by taking the lead of training project work, organize appropriate working groups to enable the delivery of new initiatives; • Influenced, provided direction and build working relationships to ensured that the resources were available to deliver training programmes; • Designed and delivered leadership and management training programmes; • Created a client portfolio; • Obtained the official certification for the company. Show less

    • Regional Director of Branch
      • Sep 1999 - Jan 2000

      Manage regional branch with a focus on the commercial objectives. Achievements: • Placement of more 10 candidates in companies at a time of intense competition and low unemployment in Portugal. Manage regional branch with a focus on the commercial objectives. Achievements: • Placement of more 10 candidates in companies at a time of intense competition and low unemployment in Portugal.

    • HR Officer
      • Nov 1996 - Jul 1999

      Created cross-functional HR initiatives, mainly talent management programmes. Achievements: • Designed and implemented HR policies; • Developed recruitment and selection processes successfully; • Created and maintain HR database; • Designed and implemented Induction programmes new employees; • Reduced HR costs; • Decreased turn-over; • Improved work environment and interpersonal communication within the team. Created cross-functional HR initiatives, mainly talent management programmes. Achievements: • Designed and implemented HR policies; • Developed recruitment and selection processes successfully; • Created and maintain HR database; • Designed and implemented Induction programmes new employees; • Reduced HR costs; • Decreased turn-over; • Improved work environment and interpersonal communication within the team.

    • Portugal
    • Business Consulting and Services
    • HR Trainee
      • Jun 1995 - Oct 1995

Education

  • European University, Lisbon - Portugal
    Human Resource Management and Work Psychology, HR Management and Organisational Behavior
    1991 - 1996
  • CIPD Qualification
    3 level, Learning and Development
    2015 - 2016

Community

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