Vice President of Sales & Operations

• Jun 2022 - Present

Director of Accounts

• Nov 2021 - Jun 2022

Manager of Client Services (Retail)

• Aug 2020 - Nov 2021

Design. Print. Build.By combining all aspects of print and design under one roof, Detonate sets itself apart from other companies by streamlining the creative process to ensure that your vision becomes mirrored in reality quickly and efficiently. We put your marketing department on steroids, empowering you to reach your customers exactly how, when and where you want to.We can design, produce, warehouse, pick, pack and ship an endless array of marketing materials and promotional items. We can even set up and tear down trade show booths and install in-store popups and displays (which we also design and produce). Show less

Account Executive

• 2018 - Aug 2020

After nearly a decade of working in the print industry, and five years of working in the cannabis space, Detonate Group has given birth to Detonate Cannabis Agency. An agency that can offer beyond print solutions for any business in the cannabis space. We work closely with our clients, to discuss and analyze the best solutions for their business, one that remains compliant, stays true to their brand, as well as stands out from the competition. We take the time to remain educated and up to date on this industry and it's evolving legalities so your team can rest easy, knowing we are experts in this space. Show less

Account Executive

• May 2017 - Aug 2020

Working closely with clients to build effective relationships. Uncovering client needs to better understand how Detonate Group can provide the best possible solution for their business. Effectively communicating the capabilities of Detonate Group as an agency to ensure clients are fully aware of the benefits of our business.

Store Manager

• May 2016 - May 2017

Driven results at multiple locations through coaching and training a team of 10 leading to a year over year increase across various metrics Increased engagement by building functional relationships and effectively communicating with the teamDriven area wide engagement through recognition by creating an award program for a team of over 100Creating environment able to deliver unparalleled and positive customer experience to increase L2R Monitoring and analyzing results to identify successful behaviours leading to the success of the teamDeveloping, communicating, and implementing various strategies to ensure budgets for metrics are metWork with cross functional teams to create the most efficient and effective success plans for the team and the storeDeveloped a strong business acumen and able to draw correlation from daily behaviours to the bottom line as it relates to and impacts the businessStrong ability to keep store operations and functions compliant by balancing all functions such as scheduling, store payroll, and monitoring various daily and weekly reports Show less

Senior Sales Representative

• Nov 2012 - Apr 2016

As the front-liners of the company, Sales Representatives are the foundation of Telus Communications. Representatives work closely with other Telus team members to maintain updated and accurate information of all products and services. Telus Sales Representatives work to build a connection with their clients, spending time with each and every client to gain a deep understanding of their personal lifestyle. This equips Representatives with not only the skills, but also the knowledge to accurately recommend a product and service tailored to the wants and needs of the client. Representatives take time to address any questions and concerns each client has to ensure that every client has an exceptional experience. In an effort to maintain a flawless business environment at their corporate store, Sales Representatives also provide product care, one-on-one training sessions, inventory counts, regular paper work, and daily sales reports. As a part of the Telus team, Sales Representatives also participate in various corporate charity events. Taking incentive to create social responsibility, Representatives regularly engage in the numerous "We Give Where We Live" programs as set out by the company. Show less

Social Media Manager

• Jun 2013 - Feb 2014

Spending time on a daily basis to manage the various social media channels of the company in an effort to build and expand clientele. Using the social media tools to inform current and potential future clients of the company's products, services, and work ethics. Creating a vast network through which current and potential future clients can connect and communicate with the company. Creating constant channels for correspondence with clients, ensuring that all of their questions are answered and all of their needs are met. Show less

Mobile Consultant

• Jul 2011 - Mar 2012

Mobile Consultants strive for exceptional customer service. To gain a deep and accurate understanding of the wants and needs of every client, Mobile Consultants take time to ask open ended questions equipping them with the information they need to recommend an accurate device and rate plan, and close the sale with the appropriate add-on merchandise. Maintaining accurate paper work and daily inventory counts are part of the tasks Mobile Consultants are responsible for. Mobile Consultants strive for exceptional customer service. To gain a deep and accurate understanding of the wants and needs of every client, Mobile Consultants take time to ask open ended questions equipping them with the information they need to recommend an accurate device and rate plan, and close the sale with the appropriate add-on merchandise. Maintaining accurate paper work and daily inventory counts are part of the tasks Mobile Consultants are responsible for.

Editor

• Nov 2011 - Feb 2012

Drafting and editing various documents which accurately communicate the products, services, and history of the company and it's founders. Drafting and editing various documents which accurately communicate the products, services, and history of the company and it's founders.