Experience

Acrotrend - Customer Insights and Analytics

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Project Delivery and India Operations

  • Apr 2012 - 11 years 9 months

  Mumbai Area, India Acrotrend specializes in Customer Insights and Analytics, with projects and solutions implemented globally across a wide variety of platforms and tools, including end-to-end implementations on the cloud. Acrotrend enjoys an enviable reputation of providing high impact, quick value and start-to-finish solutions on Customer Insights & Analytics, Customer Information Management and Single View of Customer. At Acrotrend, we ensure high ROI by taking you from Data > Insight > Action using:… Show more Acrotrend specializes in Customer Insights and Analytics, with projects and solutions implemented globally across a wide variety of platforms and tools, including end-to-end implementations on the cloud. Acrotrend enjoys an enviable reputation of providing high impact, quick value and start-to-finish solutions on Customer Insights & Analytics, Customer Information Management and Single View of Customer. At Acrotrend, we ensure high ROI by taking you from Data > Insight > Action using: - Best of breed technology from Amazon, Microsoft, Talend, Snowflake and Looker - Deep expertise in Data Management, Business Intelligence, Data Science and Machine Learning - 4dBI methodology to align analytics insights to Strategic Goals, Processes, Technology and People - Solution accelerators to deliver customer analytics use cases with predictable cost/timelines Heading the Global Project Delivery for Acrotrend, delivering Data Warehousing, Business Intelligence and Customer Analytics projects. Leading a team of technology enthusiasts and experts located in our offices in London and Mumbai. Agile Delivery with incremental value, and Customer First approach has helped us consistently deliver complex BI and Analytics projects. Continuous innovation with adoption of upcoming technology trends, and nurturing consultant aspirations aligned to organizational growth, have been the highlights of this role. Also responsible for the offshore operations of Acrotrend in Mumbai. This includes ownership and accountability of the business support functions comprising Human Resources, Recruitment and PMO. https://www.acrotrend.com/services/data/ https://www.acrotrend.com/services/insight/ https://www.acrotrend.com/about-us/#our-partners https://www.acrotrend.com/anatomy-customer-analytics-expert/ Show less



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Senior Program Manager/Senior Lead Program Manager

  • Jan 2007 - Mar 2012

  Hyderabad Area, India I have been an integral part of the Marketing and Business Intelligence CoE’s at Microsoft. I was one of the initial members of the Marketing CoE Team, joining as a Senior Program Manager, during the inception phases and played a pivotal role in growing the Hyderabad team from 10 members to 62 members over a period of 15 months. I eventually led the Program Management team of 7 Program Managers in India with a portfolio of projects worth $5 million. The role involved working closely with the… Show more I have been an integral part of the Marketing and Business Intelligence CoE’s at Microsoft. I was one of the initial members of the Marketing CoE Team, joining as a Senior Program Manager, during the inception phases and played a pivotal role in growing the Hyderabad team from 10 members to 62 members over a period of 15 months. I eventually led the Program Management team of 7 Program Managers in India with a portfolio of projects worth $5 million. The role involved working closely with the Leadership of the Marketing business to help them leverage the data to achieve their milestones. I was a part of all half-yearly planning meetings, which included business stakeholders, at the Microsoft US offices. Also handled a portfolio of projects for Microsoft Services with the BI CoE Team. Received multiple awards for Excellence in Project Delivery and Stakeholder Management. Show less



Oracle

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Product Manager

  • Dec 2004 - Jan 2007

  Hyderabad Area, India This role was one of the very early Product Manager roles based out of India. The responsibilities included creating functional specifications, customer engagement for issues and feedback and delivery of periodic releases for the Oracle BI product. I had the opportunity to represent the Oracle BI product team during the Oracle Open World in 2006 in San Francisco, and being an instructor in the X-Treme hands-on workshops for customers.



KPIT

• India
• Software Development
• 700 & Above Employee

• Consultant

  • Feb 2004 - Dec 2004

  Pune Area, India This role was primarily BI Consulting for the North America clients. Initial engagement was around the data integration project for an Information Technology leader for implementing their federated data warehouse on the Microsoft BI stack. I also contributed for a technology and capability demonstration in the pre-sales stage, with one of the leaders in the power generation equipment industry, leveraging the latest business intelligence and reporting features on the Oracle BI stack. We… Show more This role was primarily BI Consulting for the North America clients. Initial engagement was around the data integration project for an Information Technology leader for implementing their federated data warehouse on the Microsoft BI stack. I also contributed for a technology and capability demonstration in the pre-sales stage, with one of the leaders in the power generation equipment industry, leveraging the latest business intelligence and reporting features on the Oracle BI stack. We eventually secured the deal, competing against the consulting team from the same product vendor. Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sr. System Analyst

  • Oct 2003 - Feb 2004

  Mumbai Area, India This project was implemented for churn analysis, to identify potential customers likely to churn, and help the marketing and service teams to align their efforts accordingly. This project was delivered using SAS as the analytics tool on the Oracle database.



Godrej & Boyce Mfg. Co. Ltd.

• India
• Manufacturing
• 700 & Above Employee

• Sr. System Analyst

  • May 2001 - Oct 2003

  Mumbai Area, India This role was aligned to delivery of data warehousing projects for external clients apart form a few key engagements within Godrej & Boyce. In this role, I worked on a variety of assignments including implementation of Sales Data Marts and user trainings at client locations across India. The clients included leaders in the manufacturing domain including heavy equipment, steel, automobile parts, plastics, etc. The technology used was Microsoft SQL Server BI. I also contributed to the… Show more This role was aligned to delivery of data warehousing projects for external clients apart form a few key engagements within Godrej & Boyce. In this role, I worked on a variety of assignments including implementation of Sales Data Marts and user trainings at client locations across India. The clients included leaders in the manufacturing domain including heavy equipment, steel, automobile parts, plastics, etc. The technology used was Microsoft SQL Server BI. I also contributed to the in-house ERP development. Show less



Infrasoft Technologies Ltd

• India
• IT Services and IT Consulting
• 400 - 500 Employee

• Technical Support Analyst/Programmer

  • Sep 1999 - May 2001

  Mumbai Area, India Implementation and support of banking software in banks all over India. Participated in critical time bound roll outs and post production support. First look at SQL Server BI with development and implementation of reporting modules on multidimensional cubes. The clients included leaders in the Indian banking sector.



Orbit Computers

• Programmer

  • Jul 1997 - Aug 1999

  Mumbai Area, India Development of value add programs that were supplied as a part of Computer Desktop sales. This also involved training users on IBM ViaVoice speech recognition software.



Esscube Computers

• Marketing Executive

  • Jan 1995 - May 1997

  Mumbai Area, India Desktop Computers & Modems - Marketing and Sales