CRM Data Analyst

• Oct 2022 - Present

• Working with marketing & business teams to provide adequate data models and help track business performance. • Providing data analysis and data visualization at the key operational levels, offering qualitative and quantitative insight. • Understanding and applying available data to help with improving the customer experience and optimizing business performance. • Input and assistance in designing local use of analyzes based on available data. • Supporting new reporting requirements arising from marketing activities and ensuring that data insights are actionable and enable evaluation of marketing results. • End-to-end data quality control and assurance, user-perspective testing against context and validation, from data source to report output. • Comparison and analysis of data between systems to align presentation of the business performance metrics. • Preparing presentations and reports on CRM and Marketing data together with the context (visualization and presentation of data). • Creating and running test scenarios to ensure that functional requirements are met (i.e.: flow of customer data from websites to CRM). Show less

Junior Compensation and Benefits (C&B) Analyst

• May 2021 - Feb 2022

• Statistical analysis for internal and external clients (salary surveys, market researches etc.); • C&B Project management and administration; • Compensation market benchmarks (job mapping, job valuation); • Sourcing companies for the Sedlak & Sedlak Salary Survey; • Conducting consulting projects in the field of Total Rewards Statement; • Creating marketing materials and graphics; • Co-creating of the Sedlak & Sedlak Benefits Survey; • Providing data-based consulting for business clients; • Conducting ad-hoc analyzes. Show less

Member

• Oct 2018 - Jan 2022

Media Patronage Specialist - NAWNE ( Analytics Tools in Economic Sciences)

• Nov 2019 - May 2020

Nationwide scientific conference gathering enthusiasts of data science.

PR Specialist - NAWNE ( Analytics Tools in Economic Sciences)

• Nov 2018 - May 2019

Nationwide scientific conference gathering enthusiasts of data science. During 2 days and 20 hours of speeches, topics related to data analysis, machine learning, artificial intelligence, programming and automatization were discussed. The conference gathered over 600 participants.

Member of the student parliament

• Oct 2017 - Jan 2022

Chairwoman of the Student Council of the Institute of Quantitative Methods in Social Sciences

• Oct 2019 - Sep 2021

Project (Event) Manager - CUE's Mentors & Parliamentarian Ball

• Nov 2018 - Mar 2019

• Coordinating a 7-person team,• Planning and implementation of the CUE's Mentors project,• Organization of the Parliamentarian Ball & Awards Gala for CUE's Mentors,• Supervising promotional, logistic and organizational activities,• Establishing contacts with partners,• Creating promotional graphics,• Budget management.

FR Specialist - Zmagania Wydziałów

• Dec 2017 - May 2018

Fraud Associate

• Jul 2018 - Dec 2018

- Reviewed suspicious orders to detect potentially risky transactions - Conducted complex fraud investigations to prevent company losses - Made decisions whether to approve or to reject customers' orders - Reviewed suspicious orders to detect potentially risky transactions - Conducted complex fraud investigations to prevent company losses - Made decisions whether to approve or to reject customers' orders