Kenny Luong
Sales Excellence Assistant at AirPlus International- Claim this Profile
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Bio
Credentials
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Bloomberg Market Concepts (BMC) Certification
Bloomberg LP
Experience
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AirPlus International
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Germany
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Financial Services
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700 & Above Employee
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Sales Excellence Assistant
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Sep 2022 - Present
• Supported the Head of Sales Excellence developing short, medium and long-term organisational strategies as the business moves into a period of significant change. • Contributed on the defined framework of the sales organisation through sequences of calls/meetings, along with the preparation of the market’s pipeline analysis and country performance. • Developed comprehensive dashboards to track client touch-points and follow-up interactions with the objective of securing additional purchasing volumes through the company’s products of business travel payment solutions, including corporate cards and virtual payment options. • Utilised CRM software (SalesPlus) to inspect and manage contracts in order to conduct the reporting for its renewals of the payment terms. • Assisted strategic initiatives defined by the Head of Sales Excellence: documentation, layout, preparation for management meetings, prepare briefing for meeting and content. • Aligned departmental goals, processes and resource allocation with the organisational strategy, as part of initiatives based on direction provided by JXC core team. Show less
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IMA International
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Project Administrator Intern
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Jul 2022 - Aug 2022
• Provided project administration support for open courses, tailormade training and consultancy assignments. • Engaged in creating social media content to market and advertise training courses to organisations (including government ministries, INGO’s, research institutes and UN agencies). • Supported and assisted sales and marketing activities, and ensuring filing systems (CRM Software - Salesforce) are correct and up to date. • Involved in the core team of carrying out general office duties to ensure the smooth functioning of head office administration, systems, technology and processes. Show less
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T4 Tea For You
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United Kingdom
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Food and Beverage Services
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1 - 100 Employee
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Shop Assistant
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Jun 2021 - Aug 2022
• Prepared tea and drink toppings precisely according to recipes and routines, to ensure that the integrity of the products are in line with the company’s standards and that time is managed adequately through multi-tasking in order to meet daily deadlines. • Actively used ratios and proportions for scaling the quantities in creating drinks to further develop my numeracy and critical skills. • Responsible for inventory management and stock organisation, accounted accurate quantities to ensure sufficient inventory levels and avoid the loss of sales from product shortages. Show less
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University of Sussex ABACUS Society
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United Kingdom
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Civic and Social Organizations
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1 - 100 Employee
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Social Media Manager
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Sep 2021 - Jun 2022
• Developed strategies by identifying multi-media trends and understanding social media metrics to increase engagement and awareness for the society. • Oversaw the creation of captivating content to entice students to attend social events and become members, which includes the designing of leaflets, presentations and posters. • Liaised with Student Union to implement event concepts which allows a safe space for networking, immersing and sharing East Asian cultures amongst students. • Developed strategies by identifying multi-media trends and understanding social media metrics to increase engagement and awareness for the society. • Oversaw the creation of captivating content to entice students to attend social events and become members, which includes the designing of leaflets, presentations and posters. • Liaised with Student Union to implement event concepts which allows a safe space for networking, immersing and sharing East Asian cultures amongst students.
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Hollister Co.
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United States
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Retail
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700 & Above Employee
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Brand Representative
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Oct 2018 - May 2019
• Provided excellent customer service by anticipating and responding to customer needs, basic cashiering and promoting product offers. • Managing stock and product organising to ensure that store environment remains approachable and welcoming, to increase daily sales and customer interactions. • Provided excellent customer service by anticipating and responding to customer needs, basic cashiering and promoting product offers. • Managing stock and product organising to ensure that store environment remains approachable and welcoming, to increase daily sales and customer interactions.
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BunBunBun
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London, England, United Kingdom
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Waiter
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Apr 2017 - Jul 2017
• Introduced to customer servicing in a fast-paced and busy environment, maturing my communication and problem-solving skills. • Taking orders, serving food and cleaning the restaurant. • Introduced to customer servicing in a fast-paced and busy environment, maturing my communication and problem-solving skills. • Taking orders, serving food and cleaning the restaurant.
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Deptford Green School
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United Kingdom
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Education Administration Programs
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1 - 100 Employee
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Student Ambassador
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Sep 2012 - Jun 2016
• Progressed in presentation, teamwork and leadership qualities by volunteering in citizenship work and projects that include; collecting and removing rubbish around the area, visiting primary schools to share experiences as a secondary school student to a younger audience and participating in extracurricular activities to continue the school’s helping reputation. • Progressed in presentation, teamwork and leadership qualities by volunteering in citizenship work and projects that include; collecting and removing rubbish around the area, visiting primary schools to share experiences as a secondary school student to a younger audience and participating in extracurricular activities to continue the school’s helping reputation.
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Landys Chemist
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United Kingdom
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Pharmaceutical Manufacturing
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1 - 100 Employee
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Administrative Office Assistant
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Mar 2015 - Jul 2015
• Performed clerical and administrative tasks such as filing papers, entering data into excel spreadsheets, arranging expense reports and supporting other staff members’ bookkeeping. • Assisted in checking medicinal goods, managing internet orders and general stock of the pharmacy. • Complied with the company’s safety policy and became aware of the risk assessments. • Performed clerical and administrative tasks such as filing papers, entering data into excel spreadsheets, arranging expense reports and supporting other staff members’ bookkeeping. • Assisted in checking medicinal goods, managing internet orders and general stock of the pharmacy. • Complied with the company’s safety policy and became aware of the risk assessments.
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Education
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2019 - 2024
University of Sussex
Bachelor's degree, Finance, General -
2016 - 2019
Royal Greenwich Trust School
A Levels -
2011 - 2016
Deptford Green School
GCSEs, 11 (A-C) grades including Mathematics (A), Use of Mathematics (A), History (A)
Community
