Experience

NTT Training

• United States
• Education Management
• 1 - 100 Employee

• Senior Instructional Designer

  • Oct 2017 - Present

  Only Instructional Designer for company that oversees over 250 courses and related curriculum. o Tasked as Online Training Producer responsible for set up of a studio and all distance learning. o Train the Trainer of all blended learning, including Live Online Training and any distance learning situations. o Creation and implementation of 360* images and videos for training tools and online support. o Director/Cameraman/Producer/Editor of video production and webinar content. o Canvas Administrator responsible for seeking out new technologies to enhance course material. o Exceedingly proficient at creation, review and organization of course material and content design. o Tasked to update design/style of all courses and material for a company branding campaign. o Digital librarian with a mandate to update courses with current or advanced technologies to enhance the learning experience for all students. Show less



Arapahoe Community College

• United States
• Higher Education
• 400 - 500 Employee

• Adjunct Instructor - Basic Computer Applications

  • Aug 2019 - Aug 2020

  Evening instructor for basic computer applications, including: *Word *Excel *Access Chosen for pilot online simulcast of current course. Evening instructor for basic computer applications, including: *Word *Excel *Access Chosen for pilot online simulcast of current course.



Close Contact llc

• Denver

• Security Guard

  • Jul 2019 - Dec 2019

  Part-time security for Denver night clubs and special events. Part-time security for Denver night clubs and special events.



Bridgepoint Education

• United States
• Education Management
• 700 & Above Employee

• Instructional Designer II (Senior Level)

  • Apr 2013 - Oct 2017

  o Leads the team development for course updates, course tracking and curriculum development for over 300 new/existing courses in the University of the Rockies Catalog. o Successful admin and project lead for eCollege to Canvas LMS migration, including project management, course design based on Universal Design techniques and Quality assurance of the migrated courses. o Using tools such as, Articulate Story Line, Adobe Captivate and Camtasia, excelled in the design, creation of, and implementation of trainings for faculty and staff alike. o Successful delivery of trainings in various forms, including but not limited to, PDFs, Videos, Online Interactions and facilitation of face to face train the trainer modules. o Advanced experience with QM (Quality Matters) implementation and course/program certification. o Successfully tasked to train 4 new instructional designers throughout employment. o Advance implementation of tracking and project management tools for the Denver Instructional Design team. Show less



Lincoln Tech

• United States
• Higher Education
• 700 & Above Employee

• Online/Blended Curriculum Development Manager

  • Dec 2012 - Apr 2013

  o Excelled at program management, meeting coordination/facilitation and course developer aspects. o Successfully implemented and created motivational programs for development team. o Actively engaged with and supervised three subordinates. o Vigilant in upkeep and updates to existing LCO (Lincoln College Online) brand courses. o Excelled at program management, meeting coordination/facilitation and course developer aspects. o Successfully implemented and created motivational programs for development team. o Actively engaged with and supervised three subordinates. o Vigilant in upkeep and updates to existing LCO (Lincoln College Online) brand courses.



Lincoln College of New England

• Denver, CO

• Instructional Designer, Online Programs

  • Dec 2010 - Dec 2012

  o Selectively tasked as responsible for all general education LCNE (Lincoln College of New England) brand course builds. o Excelled at program management, meeting coordination/facilitation and in the course developer role. o Sound adult learning principles, curriculum committee’s specific guidelines and requests led to the creation of exceptionally well-constructed courses. o Selectively tasked as responsible for all general education LCNE (Lincoln College of New England) brand course builds. o Excelled at program management, meeting coordination/facilitation and in the course developer role. o Sound adult learning principles, curriculum committee’s specific guidelines and requests led to the creation of exceptionally well-constructed courses.



eCollege

• Denver, CO

• Instructional Designer

  • Jun 2010 - Nov 2010

  o Constantly and consistently working on various parts of course design and construction to meet the needs of several business and educational clients. o Construction of courses based on sound adult learning principles and specific requests. o When not assisting educational providers, collaborated in construction of Instructional Designer train the trainer material. o Constantly and consistently working on various parts of course design and construction to meet the needs of several business and educational clients. o Construction of courses based on sound adult learning principles and specific requests. o When not assisting educational providers, collaborated in construction of Instructional Designer train the trainer material.



DISH Network

• United States
• Telecommunications
• 700 & Above Employee

• Operations Analyst Level I

  • Jun 2007 - Feb 2010

  o Initial proficiency gained with, Aspect, Oracle and other like applications, needed for presenting daily reports. o Lead the observation team with keeping agents on task. o Master’s degree was attained during full-time employment with-in two years. o Initial proficiency gained with, Aspect, Oracle and other like applications, needed for presenting daily reports. o Lead the observation team with keeping agents on task. o Master’s degree was attained during full-time employment with-in two years.



Qualfon/Center Partners

• United States
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Sales/Product Trainer Qwest Wireless Loyalty Dept

  • Jun 2004 - May 2007

  o Primary trainer for all new hire classes, over 185 new hire 5 week courses for various Qwest Wireless departments and recurrence training for 170 agents on call center floor.o First experiences with production of curriculum using Qwest training modules and CP experiential training design.o Productively launched 2 other CP sites in Idaho initiating Qwest Programs.o Selectively tasked to update curriculum as business needs changed.

• Agent and Floor Supervisor, Qwest Wireless Billing / Care / Loyalty Departments

  • Sep 2001 - Jun 2004

  o Chosen as Floor Supervisor of Loyalty floor within 2 months of becoming Loyalty agent. o Chosen as special Qwest Wireless Olympic Care Specialist with an above average of 75% save rate in the Wireless Loyalty Department. (average was approximately 65%)



General Palmer Hotel

• Durango, CO

• Front Desk / Night Audit / Bellman

  • Apr 1997 - May 2001

  o Employment for this job took place during the attainment of undergraduate degree. o Promoted to front desk and night audit with in six months of being hired o Four Diamond Hotel classification for all four years employed o Entrusted with group reservations and event scheduling o Employment for this job took place during the attainment of undergraduate degree. o Promoted to front desk and night audit with in six months of being hired o Four Diamond Hotel classification for all four years employed o Entrusted with group reservations and event scheduling