Chief Administrative Officer (CAO)

• Jan 2022 - Present

Learning Facilitator

• Apr 2018 - Present

Associate Facilitator

• Apr 2018 - Present

Senior Associate Consultant

• Dec 2018 - Present

Management Consultant

• Dec 2016 - Present

An expert in Organizational Effectiveness & Development, Leadership Development & Coaching, Competitiveness & Productivity Improvement. Based in Kuala Lumpur, Malaysia, I keep closer look for the developments of Witt & Partner in Asia. www.witt-partner.com An expert in Organizational Effectiveness & Development, Leadership Development & Coaching, Competitiveness & Productivity Improvement. Based in Kuala Lumpur, Malaysia, I keep closer look for the developments of Witt & Partner in Asia. www.witt-partner.com

Work Process Consultant

• Mar 2016 - Nov 2016

Front liners in organization's transformation programs since 2015 for technical and cultural reengineering. KEY ACCOMPLISHMENT:• Implemented new work processes throughout the organization across 17 operational sites in Malaysia, with 2K staff.

Operational Excellence Specialist

• Jan 2015 - Feb 2016

Tasked with providing organization-wide performance reporting, and with overseeing plant performance analysis and intervention. Completed 20 series of training programs, including external programs to enhance delivery skills and the opportunity to co-conduct programs with external consultants/training providers. KEY ACCOMPLISHMENT:• Led a key result area on Leadership Performance Coaching under the organization's transformation program, covering 145 leaders.

Operational Performance Improvement Specialist

• Dec 2013 - Dec 2014

Oversaw the division scorecard management for the company, and for all overall meeting effectiveness assessments across five operating sites. Coordinated/managed divisional performance review exercises. KEY ACCOMPLISHMENT:• Certified as Professional Learning Facilitator; conducted 10 training programs, including train-the-trainer sessions.

Business Performance Improvement Consultant

• May 2012 - Nov 2013

Helped to implement and facilitate strategies/initiatives, and development exercises; facilitated self-assessment exercises. Provided plant performance reporting, analyses, and intervention. KEY ACCOMPLISHMENT:• Conducted five training programs.

Plant Engineer

• Oct 2011 - Apr 2012

Coordinated the shutdown and turnaround windows and managed plant issues and resolutions. Mitigated customer and supplier issues. Oversaw and directed plant improvement initiatives and proposals; managed capability development for operators and technicians.KEY ACCOMPLISHMENT:• Achieved the Steam Engineer (Grade 2) competency.

Shift Supervisor

• Aug 2008 - Sep 2011

Managed daily plant operations; troubleshot and resolved issues including daily plant operational issues such as equipment breakdowns, troubled equipment start-ups, off-spec product deliveries, customer complaints, and occasional emergency safety situations.

Production Planner

• Apr 2006 - Jul 2008

Planned and scheduled the production of customer utilities; directed plant performance monitoring and reporting.KEY ACCOMPLISHMENT:• Reduced billing errors from 30% to zero by analysing billing data to ensure plant production and customer offtake figures were balanced. This work resulted in accurate billing from Finance to customers, and the elimination of debit/credit notes issuance.

Plant Engineer

• May 2005 - Mar 2006

Demonstrated and employed an in-depth understanding of the plant and plant systems. Facilitated on-the-job training for existing operators and engineers.