Doriana Maltese
Regional Manager Asia & Pacific at Travelife for Tour Operators- Claim this Profile
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Italian Native or bilingual proficiency
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French Limited working proficiency
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English Professional working proficiency
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Spanish Limited working proficiency
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Chinese Full professional proficiency
Topline Score
Bio
LinkedIn User
Doriana worked with me at Booking.com for a semester in which I was able to appreciate her independence, determination and curiosity. She is a fast learner, extremely flexible in international environments and a natural team player. I give Doriana my full recommendation for any position for which you may be considering her. Sincerely, Erica Bernardi
LinkedIn User
Doriana worked with me at Booking.com for a semester in which I was able to appreciate her independence, determination and curiosity. She is a fast learner, extremely flexible in international environments and a natural team player. I give Doriana my full recommendation for any position for which you may be considering her. Sincerely, Erica Bernardi
LinkedIn User
Doriana worked with me at Booking.com for a semester in which I was able to appreciate her independence, determination and curiosity. She is a fast learner, extremely flexible in international environments and a natural team player. I give Doriana my full recommendation for any position for which you may be considering her. Sincerely, Erica Bernardi
LinkedIn User
Doriana worked with me at Booking.com for a semester in which I was able to appreciate her independence, determination and curiosity. She is a fast learner, extremely flexible in international environments and a natural team player. I give Doriana my full recommendation for any position for which you may be considering her. Sincerely, Erica Bernardi
Credentials
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Sustainability Management for Tourism Businesses
TrainingAidFeb, 2023- Nov, 2024 -
Travelife Coach & Auditor Certificate
Travelife for Tour Operators & Travel AgentsNov, 2020- Nov, 2024 -
Travelife Sustainability Management Certificate
Travelife for Tour Operators & Travel AgentsAug, 2020- Nov, 2024 -
European Lifeguard Certification
Società Nazionale di SalvamentoDec, 2018- Nov, 2024 -
HSK5 汉语水平考试5级
Hanban Confucius InstituteJun, 2017- Nov, 2024 -
HSKK intermediate 汉语水平口语考试中级
Hanban Confucius InstituteJun, 2017- Nov, 2024 -
IELTS
International House MilanoJun, 2016- Nov, 2024 -
Youthpass
European CommissionJan, 2016- Nov, 2024 -
HSK 4 汉语水平考试4级
Mandarin HouseOct, 2015- Nov, 2024 -
DELF B2
Institut françaisMay, 2012- Nov, 2024
Experience
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Travelife for Tour Operators
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Netherlands
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Travel Arrangements
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1 - 100 Employee
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Regional Manager Asia & Pacific
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Feb 2022 - Present
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Sustainability Coach, Auditor, Trainer
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Mar 2021 - Present
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Sustainability Coordinator
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Aug 2020 - Present
-China representative: reaching out to new companies & organizations; establish new memberships & partnerships-Maintaining contact with current members, as well as reaching out to new potential clients worldwide-Coaching companies on the Travelife system and checking their compliance with the Travelife certification standards-Performing desk-audits for sustainability reports of Travelife international members-Facilitating Travelife member’s engagement with the sustainability management system-Managing Social Media-Facilitating Travelife online seminars-Translation EN>IT Show less
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Talking China language Services
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China
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Translation and Localization
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1 - 100 Employee
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Translator IT/CH/EN
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Nov 2020 - Present
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北京译能翻译有限公司 BeiJing Yntnorm Translation
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Beijing, China
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Translator IT/CH/EN
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Mar 2020 - Present
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Sichuan Normal University
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China
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Higher Education
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1 - 100 Employee
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History of Art and Italian Teacher
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Sep 2017 - Jul 2018
Sichuan Normal University, Department of Design in partnership with IED Rome -Designing, developing, managing and reviewing programmes in the curriculum area -Organizing cultural events for students -Translating Chinese textbooks into Italian and vice-versa -Interpreting for visitors, lecturers & designers from the European Institute of Design (IED) Rome, Italy Sichuan Normal University, Department of Design in partnership with IED Rome -Designing, developing, managing and reviewing programmes in the curriculum area -Organizing cultural events for students -Translating Chinese textbooks into Italian and vice-versa -Interpreting for visitors, lecturers & designers from the European Institute of Design (IED) Rome, Italy
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Yunnan Normal University
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Higher Education
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1 - 100 Employee
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Italian and English teacher
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Mar 2017 - Jul 2017
-Teaching Italian to Chinese students of different majors (Opera, Theatre&Arts) -Teaching English in public schools and kindergartens (age range: 3-18 years old) -Teaching Italian to Chinese students of different majors (Opera, Theatre&Arts) -Teaching English in public schools and kindergartens (age range: 3-18 years old)
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Authentic Enterprise Solutions srl
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Italy
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Translation and Localization
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1 - 100 Employee
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Cultural Mediator Italian-Chinese
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Mar 2016 - Aug 2016
-Interpreting for Chinese people in hospitals and private clinics -Assisting patients with their payments and any necessary follow-up or referral appointments -Interpreting for Chinese people in hospitals and private clinics -Assisting patients with their payments and any necessary follow-up or referral appointments
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Booking.com
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Netherlands
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Software Development
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700 & Above Employee
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Multilingual Customer Service Executive
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Mar 2016 - Aug 2016
-Providing customer support via email and phone in Italian, English, French, Spanish, Chinese -Supporting customers and hoteliers from queries and requests to complaints -Solving administrative and logistical matters -Providing customer support via email and phone in Italian, English, French, Spanish, Chinese -Supporting customers and hoteliers from queries and requests to complaints -Solving administrative and logistical matters
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LoPair Education
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China
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Education Administration Programs
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1 - 100 Employee
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English Second Language Tutor
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Apr 2015 - Oct 2015
-Teaching English to kids from 2 years old to 6 years old in private and public schools -Tutoring for English language -Designing teaching materials -Teaching English to kids from 2 years old to 6 years old in private and public schools -Tutoring for English language -Designing teaching materials
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Education
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NMBU - Norwegian University of Life Sciences
International Development Studies -
Yunnan University
Academic advanced Chinese language course -
University of Groningen
Summer School: "Africa, China and Europe Intensive Programme in Development Studies" -
Yunnan Normal University
Academic advanced Chinese language course -
Università degli Studi di Milano
Bachelor's degree, Linguistic and Cultural Mediation Sciences