Experience

Bright Event Management & Production

• United Kingdom
• Events Services
• 1 - 100 Employee

• Lighting and Audio Technician

  • Mar 2022 - Present

  Recommended process and systems improvements to layout designs with customers and planners Assisted in field audio, video, and lighting setup and operation Acted as liaison between departments, customers, and planners while in the field Monitored timelines within supply chain and addressed customer concerns related to deliverables Recommended process and systems improvements to layout designs with customers and planners Assisted in field audio, video, and lighting setup and operation Acted as liaison between departments, customers, and planners while in the field Monitored timelines within supply chain and addressed customer concerns related to deliverables



Progressive Insurance

• United States
• Insurance
• 700 & Above Employee

• Claims Analyst

  • Mar 2020 - Mar 2021

  Resolved claims totaling a sum of $1.5 million Coordinated all action and information required for claim resolution across multiple parties including: customers, company, repair facilities, and rental companies Negotiated settlements with customers, attorneys, and other insurance carriers Provided excellent customer service to customers while balancing an average of forty new claims a week Worked remotely and used systems such as Slack, Workday, and MS Windows and Office Resolved claims totaling a sum of $1.5 million Coordinated all action and information required for claim resolution across multiple parties including: customers, company, repair facilities, and rental companies Negotiated settlements with customers, attorneys, and other insurance carriers Provided excellent customer service to customers while balancing an average of forty new claims a week Worked remotely and used systems such as Slack, Workday, and MS Windows and Office



University of Georgia - Terry College of Business

• United States
• Higher Education
• 300 - 400 Employee

• Terry College of Business Student Ambassador

  • Apr 2018 - May 2019

  • 40 students accepted among 150 applicants to represent Terry College of Business• Lead by example, engage with students and alumni to build community within the college• Promote opportunities within the college and assist at Terry events

• Terry College of Business Supply Chain Advisory Board Representative

  • Feb 2018 - May 2019

  • Pioneer representative of the student led Supply Chain Advisory Board for UGA• A primary point of contact between industry leaders and the Department of Management at UGA• Will support and engage in the fundraising efforts of the Supply Chain Program



M.LaHart & Co.

• Athens, Georgia Area

• M.LaHart & Co. Student Ambassador

  • Aug 2017 - May 2019

  • The company’s Student Ambassador to UGA • Serve as a liaison between M. LaHart & Co and the UGA Bookstore • Responsible for analyzing and developing improved CRM strategies to increase marketing and sales metrics on monthly basis • Successfully launched new products in an experiential marketing environment and assisted in creating social media content to further enhance brand awareness • The company’s Student Ambassador to UGA • Serve as a liaison between M. LaHart & Co and the UGA Bookstore • Responsible for analyzing and developing improved CRM strategies to increase marketing and sales metrics on monthly basis • Successfully launched new products in an experiential marketing environment and assisted in creating social media content to further enhance brand awareness



Augusta National Golf Club

• United States
• Hospitality
• 300 - 400 Employee

• Masters Week Supply Chain Management Intern

  • Apr 2019 - Apr 2019

  • Conducted time studies and cycle counts in various fields such as distribution, food and beverage, and merchandise with approximately 40,000 patrons • Mapped process flow diagrams to determine and improve bottlenecks • Interpreted the field data and communicated 21 opportunities to the Chief Financial Officer • Conducted time studies and cycle counts in various fields such as distribution, food and beverage, and merchandise with approximately 40,000 patrons • Mapped process flow diagrams to determine and improve bottlenecks • Interpreted the field data and communicated 21 opportunities to the Chief Financial Officer



GEICO

• United States
• Insurance
• 700 & Above Employee

• Operations Intern

  • Jun 2018 - Aug 2018

  Researched and collected data for current business procedures and industry trends Conducted competitor analyses to benchmark sales, service, claims ratings and position in the market Assisted HR department to recruit candidates from the University of Georgia Presented recommendations implementation at regional and company wide levels to the Regional VP, Assistant VPs, Directors, and regional managers Researched and collected data for current business procedures and industry trends Conducted competitor analyses to benchmark sales, service, claims ratings and position in the market Assisted HR department to recruit candidates from the University of Georgia Presented recommendations implementation at regional and company wide levels to the Regional VP, Assistant VPs, Directors, and regional managers



University of Georgia Cooperative Extension

• United States
• Higher Education
• 1 - 100 Employee

• Student Assistant

  • Nov 2015 - Jan 2017

  • Managed $5000+ of warehouse inventory by maintaining optimal stock levels to ensure timely availability of products • Issued purchase orders to customers and coordinated the shipment of goods from warehouse • Worked directly with suppliers, poultry scientists, and graduate students to control product across all UGA poultry property • Entrusted with operating university owned vehicles to oversee product delivery, quality assurance, and product storage • Managed $5000+ of warehouse inventory by maintaining optimal stock levels to ensure timely availability of products • Issued purchase orders to customers and coordinated the shipment of goods from warehouse • Worked directly with suppliers, poultry scientists, and graduate students to control product across all UGA poultry property • Entrusted with operating university owned vehicles to oversee product delivery, quality assurance, and product storage



James Farmer Inc.

• Perry, Georgia

• Service Employee

  • May 2015 - Aug 2016

  • Ensured shipment issues and confirmations from the distribution locations were posted in a timely manner to maintain the integrity of the inventory record balances • Performed quality control of products before and after deliveries • Ensured shipment issues and confirmations from the distribution locations were posted in a timely manner to maintain the integrity of the inventory record balances • Performed quality control of products before and after deliveries