Experience

Summers Plumbing Heating & Cooling

• United States
• Consumer Services
• 1 - 100 Employee

• Customer Service Representative

  • May 2022 - Present

  -Handled customer complaints, and provided appropriate solutions within an appropriate time. -Input 50 appointments accurately into a software system daily. -Collaborated on a team of 8 while completing other tasks such as returning phone calls. -Handled customer complaints, and provided appropriate solutions within an appropriate time. -Input 50 appointments accurately into a software system daily. -Collaborated on a team of 8 while completing other tasks such as returning phone calls.



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Team Leader

  • Jul 2020 - Aug 2021

  Panera Bread is a bakery-cafe style restaurant with 2,000+ stores in the United States. The company focuses on providing fresh and whole ingredients to provide the best food possible for their customers. •Engaged with a team to provide an overall welcoming and inviting experience during a customers visit•Ensured the product was made accurately and put together as quick as possible to help reduce time and money lost•Supervised coworkers and made sure that the business operations were moving smoothly and in an orderly fashion while assisting wherever needed Show less

• Associate

  • Jun 2019 - Jul 2020

  •Engaged with a team to provide an overall welcoming and inviting experience during a customers visit•Ensured the product was made accurately and put together as quick as possible to help reduce time and money lost•Sustained cleanliness throughout the whole building and when building the product