Experience

Texthelp

• United Kingdom
• Software Development
• 200 - 300 Employee

• Regional Sales Director

  • Oct 2021 - Present

  Greater Boston Managing a team of Customer Account Managers to deliver on the company's sales goals in one of the largest revenue-generating sales territories in the company. Delivery of these goals is tracked and measured through SAAS metrics including: -Net Dollar Retention -Gross Dollar Retention -Churn Management and Minimization -Annual Recurring Revenue Growth % -Average Revenue Per Account Job responsibilities include: -Meeting and exceeding sales quota targets on a… Show more Managing a team of Customer Account Managers to deliver on the company's sales goals in one of the largest revenue-generating sales territories in the company. Delivery of these goals is tracked and measured through SAAS metrics including: -Net Dollar Retention -Gross Dollar Retention -Churn Management and Minimization -Annual Recurring Revenue Growth % -Average Revenue Per Account Job responsibilities include: -Meeting and exceeding sales quota targets on a quarterly/yearly basis. -Proactively managing the performance of direct reports on my team to ensure achievement of quarterly/annual sales goals and KPIs. -Identifying new, upsell, and cross-sell opportunities in conjunction with the direct reports on my team. -Accurately forecasting and maintaining a team sales pipeline. -Working with Customer Success and Renewal Operations Teams to proactively manage churn of current customers. -Planning pipeline-generating activities with team members such as regional webinars and customer events.

• Territory Sales Director

  • Oct 2017 - Sep 2021

  Greater Boston

• Customer Relations Manager

  • Dec 2013 - Sep 2017

  Greater Boston