Experience

University of California, Irvine Division of Continuing Education

• United States
• Higher Education
• 1 - 100 Employee

• Program Manager

  • Sep 2020 - Present

  ∙ Develops, manages, and implements processes for certificate programs, courses, seminars, workshops, and MOOCs. Coordinates and schedules courses and hires instructors for over 100 courses per year. ∙ Advises students on program information, course sequencing, and completion, resulting in hundreds of graduates per year. Tracks and analyzes enrollment trends. ∙ Maintains relationships with high-profile partners and international university partners. Coordinates records for hundreds of international students.∙ Serves in a leadership and advisory capacity for the Business Programs planning unit. Represents unit for, and occasionally spearheads, task forces, hiring committees, review panels, and process improvement plans for the organization. Show less

• Program Coordinator III

  • Feb 2018 - Aug 2020

• Program Coordinator II

  • Jun 2007 - Jan 2018

• General Assistant

  • Jul 2005 - Jul 2007

  ∙ Managed incoming candidacy approval process for the University's Paralegal Certificate Program. Reviewed all applicants' applications, letters of recommendation, and academic transcripts. Built lasting relationships with each student, monitored and logged progress for each applicant, and provided prompt responses and updates when requested. ∙ Revised and improved the workflow for the admissions process. ∙ Assisted the Program Director in the data collection for, and assembly of, regular reports to the American Bar Association. Show less