Susan Long

Sales Assistant at John Richard
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Contact Information
us****@****om
(386) 825-5501
Location
Greensboro, US

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Experience

    • United States
    • Furniture and Home Furnishings Manufacturing
    • 1 - 100 Employee
    • Sales Assistant
      • Apr 2018 - Present

      High Point, North Carolina, United States Assist John Richard’s Florida Sales Representatives with order taking and sales. Also assist in setting up showroom for biannual High Point Furniture Market.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Vice President, Account Analysis Product Manager
      • Mar 2014 - Jun 2017

      Greensboro/Winston-Salem, North Carolina Area Product Management related to Account Analysis Product, including overseeing the implementation for billing related to new and amended Cash Management products and services and managing product and price mapping for multiple bank conversions.

    • Consultant
      • Feb 2013 - Feb 2014

      Greensboro--Winston-Salem--High Point Area Provided consulting for various business issues (starting a company, pricing, marketing).

    • United States
    • Financial Services
    • 300 - 400 Employee
    • Senior Vice President and Executive Director of the Clearing House Payments Association
      • Jul 2011 - Jan 2013

      Winston Salem, NC Ran standalone training organization that provides payments-related training and education (ACH, check, and wire) and audit services to 1,250 financial services clients. Note: position overlapped with position below.

    • Senior Vice President and Executive Director of The Strategic Payment Forum
      • Oct 2009 - Jan 2013

      Winston Salem, NC Led industry consortium of Financial Services Payment Professionals who worked collaboratively to identify, launch, and complete advocacy initiatives to benefit banks and their clients.

    • Senior Vice President and Business Manager
      • Jan 2002 - Sep 2009

      New York, NY and Winston Salem, NC Ran 1 of 3 business lines for TCH Payments Company that included Image Exchange, Electronic Check Presentment, Check, Settlement, Adjustment, and Fingerprinting product. Responsible for Product Development, Product Management, Sales, Marketing, Client Services, and P&L.

    • Senior Vice President and Executive Director of Electronic Clearing Services Company
      • Jan 1998 - Dec 2001

      New York, NY Ran the Electronic Clearing Services Company (ECS), a subsidiary of The Clearing House, which provided bank-to-bank payment products nationwide. Products managed included Electronic Check Presentment, Settlement, Image, and Return Item services.

    • Vice President, Product Development
      • Feb 1994 - Dec 1997

      New York, New York, United States Developed and implemented Electronic Check Presentment and Image Exchange products for banks in private sector.

    • Germany
    • Financial Services
    • 700 & Above Employee
    • Vice President, Cash Management Product Manager
      • 1993 - Jan 1994

      New York, United States Product Manager for Cash Management products including Controlled Disbursements, Private Label, ACH, EDI, Account Analysis, Statementing, Balance Reporting, and Demand Deposit Products (e.g., Return Items)

    • Vice President, Cash Management Banking Operations
      • 1988 - Dec 1992

      Wilmington, Delaware, United States Managed various banking operations: - Vice President, Controlled Disbursement and Private Label product offerings (1991-1992) - Assistant Vice President, Support Services including Return Items, Signature Verification, Statement, and Research (1989-1990) - Assistant Treasurer, Official Check and Escheatment Areas (1988)

    • Assistant Treasurer, Banking Operations Manager
      • 1984 - Dec 1987

      New York City Metropolitan Area - Assistant Treasurer, Demand Deposit System and Investment Products (1987) - First Line Manager, Account Analysis and Billing (1984-1986)

Education

  • Columbia University in the City of New York
    MBA, Business
  • Rutgers University
    BA, Economics & English

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