Susan Long
Sales Assistant at John Richard- Claim this Profile
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Bio
Experience
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John Richard
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United States
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Sales Assistant
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Apr 2018 - Present
High Point, North Carolina, United States Assist John Richard’s Florida Sales Representatives with order taking and sales. Also assist in setting up showroom for biannual High Point Furniture Market.
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BB&T
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United States
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Financial Services
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700 & Above Employee
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Vice President, Account Analysis Product Manager
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Mar 2014 - Jun 2017
Greensboro/Winston-Salem, North Carolina Area Product Management related to Account Analysis Product, including overseeing the implementation for billing related to new and amended Cash Management products and services and managing product and price mapping for multiple bank conversions.
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Consultant
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Feb 2013 - Feb 2014
Greensboro--Winston-Salem--High Point Area Provided consulting for various business issues (starting a company, pricing, marketing).
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The Clearing House
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United States
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Financial Services
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300 - 400 Employee
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Senior Vice President and Executive Director of the Clearing House Payments Association
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Jul 2011 - Jan 2013
Winston Salem, NC Ran standalone training organization that provides payments-related training and education (ACH, check, and wire) and audit services to 1,250 financial services clients. Note: position overlapped with position below.
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Senior Vice President and Executive Director of The Strategic Payment Forum
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Oct 2009 - Jan 2013
Winston Salem, NC Led industry consortium of Financial Services Payment Professionals who worked collaboratively to identify, launch, and complete advocacy initiatives to benefit banks and their clients.
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Senior Vice President and Business Manager
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Jan 2002 - Sep 2009
New York, NY and Winston Salem, NC Ran 1 of 3 business lines for TCH Payments Company that included Image Exchange, Electronic Check Presentment, Check, Settlement, Adjustment, and Fingerprinting product. Responsible for Product Development, Product Management, Sales, Marketing, Client Services, and P&L.
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Senior Vice President and Executive Director of Electronic Clearing Services Company
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Jan 1998 - Dec 2001
New York, NY Ran the Electronic Clearing Services Company (ECS), a subsidiary of The Clearing House, which provided bank-to-bank payment products nationwide. Products managed included Electronic Check Presentment, Settlement, Image, and Return Item services.
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Vice President, Product Development
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Feb 1994 - Dec 1997
New York, New York, United States Developed and implemented Electronic Check Presentment and Image Exchange products for banks in private sector.
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Deutsche Bank
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Germany
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Financial Services
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700 & Above Employee
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Vice President, Cash Management Product Manager
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1993 - Jan 1994
New York, United States Product Manager for Cash Management products including Controlled Disbursements, Private Label, ACH, EDI, Account Analysis, Statementing, Balance Reporting, and Demand Deposit Products (e.g., Return Items)
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Vice President, Cash Management Banking Operations
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1988 - Dec 1992
Wilmington, Delaware, United States Managed various banking operations: - Vice President, Controlled Disbursement and Private Label product offerings (1991-1992) - Assistant Vice President, Support Services including Return Items, Signature Verification, Statement, and Research (1989-1990) - Assistant Treasurer, Official Check and Escheatment Areas (1988)
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Assistant Treasurer, Banking Operations Manager
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1984 - Dec 1987
New York City Metropolitan Area - Assistant Treasurer, Demand Deposit System and Investment Products (1987) - First Line Manager, Account Analysis and Billing (1984-1986)
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Education
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Columbia University in the City of New York
MBA, Business -
Rutgers University
BA, Economics & English