Experience

Aspire Indiana Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Director, Grant Billing & Compliance

  • Oct 2022 - Present

• Manager, Social Drivers of Health

  • Oct 2020 - Oct 2022



CHIP - Coalition for Homelessness Intervention and Prevention

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Continuum of Care Manager

  • Jan 2018 - Mar 2020

  - Project Manager for Continuum of Care (CoC) Coordination line of work; includes 5 areas of focus: governance, communications & events, equity, NOFA (Notice of Funding Availability) application, and capacity building - Coordinate annual CoC governing board elections; act as staff support for the board (logistics, minutes, etc.) - Create, maintain, and disseminate a community based, CoC monthly newsletter to over 3,000 contacts - Daily maintenance of the Indianapolis CoC website (www.indycoc.org); development of 10 new pages - Coordinate quarterly all CoC meetings to ensure transparent updates and dialogue on the goals of the Indianapolis Community Plan to End Homelessness - Creation of system level presentations to inform of governance/structural changes of the CoC - Staff liaison for CHIP Young Professionals Group; led 2018 Giving Tuesday campaign, raising $1,650 in one-day - Maintain knowledge about HUD, federal regulations, and best practices within the homeless response system - Identify capacity needs for the homeless providers and gaps in services provided in the Indianapolis CoC



Indiana Housing and Community Development Authority (IHCDA)

• United States
• Government Administration
• 100 - 200 Employee

• Homeless Programs Administrator

  • Mar 2015 - Dec 2017

  - Administration of 28 Permanent Supportive Housing (PSH) HUD funded grants and two (2) Rapid Rehousing (RRH) HUD funded grant program throughout the Indiana Balance of State Continuum of Care - Assisted in completion of the annual NOFA (Notice of Funding Availability) application process - Monitored 100% of sub-recipients annually, in addition to contract management (award generation, annual reports) - Provided technical assistance to sub-recipients to implement PSH/RRH programs following national best practices - Coordinated state-wide Housing First, Harm Reduction, and Fair Housing workshops; assisted in facilitation of RRH Learning Collaborative, with monthly webinars and agency goal tracking - Assisted in the Indiana Permanent Supportive Housing Institute training and pipeline committee to assist new projects in planning and implementation



Volunteers of America Indiana

• United States
• Individual and Family Services
• 1 - 100 Employee

• Supportive Services for Veteran Families Case Manager

  • Oct 2013 - Mar 2015

  - Conducted regular outreach to social service sites in Marion, Johnson, and Shelby Counties - Provided weekly staffing at WorkOne veteran workshops; complete initial meetings to determine eligibility - Met with veterans (and their families) to complete psychosocial assessment and develop housing plans - Provided financial assistance for rent, utilities, and household goods; maintained electronic and paper client files to track contacts, referrals, and financial assistance - Assisted veterans in obtaining VA and mainstream benefits; assist with discharge status change requests - Assisted veterans in housing location, and work as advocate with property management staff



CICOA Aging & In-Home Solutions

• United States
• Civic and Social Organizations
• 100 - 200 Employee

• Care Manager

  • Jan 2013 - Oct 2013

  - Assessed the need and eligibility of referred elderly and people with disabilities for in-home services (nursing, housekeeping, meal delivery); assisted in applying for Medicaid and other benefits as appropriate - Completed quarterly and annual home visits to re-asses eligibility based on level of care and appropriateness of in-home services; adjusting plan of care as needed; maintained electronic file, including plan of care, in INsite - Assisted with linkage to community based supports as appropriate; assisted caretakers in obtaining respite care - Advocated to preserve client rights and maintain client confidentiality



New Hope Housing

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Interim Program Coordinator; Mondloch House I, Housing First Apartments, Bridging to Affordability

  • May 2012 - Aug 2012

  - Supervised three full-time case managers in emergency shelter scattered-site subsidized apartment programs- Provided support for 12 Resident Service Specialists, supervised by the Residential Coordinator- Approved payroll in ADP and assisted with monthly petty cash reports- Oversaw programmatic issues; including crisis intervention, landlord negotiation, service provider coordination, admittance and discharge of clients- Completed monthly reports tracking services provided, client success and challenges - Ensured data entry in HMIS (Homeless Management Information System) for all three programs, including creating and verifying monthly reports

• Senior Community Case Manager

  • Nov 2009 - Aug 2012

  - Performed in-depth assessment of social, health, emotional, and economic needs; developed and reassessed individual service plans to identify and modify goals- Allocated and tracked multiple federal and local sources of short-term assistance funding for security deposit, rent, utility payments, job training, medical care, transportation, and household needs- Used HMIS and hard copy files to maintain, update, and report on case data and outcomes- Acted as agency liaison for HMIS with Bowman Systems; conducted training and data cleanup with shelter staff- Conducted agency and county wide trainings on HPRP (Homelessness Prevention & Rapid Rehousing Program) and HOST (Housing Opportunities Support Team) funding programs

• Outreach Worker

  • Jun 2008 - Nov 2009

  - Engaged unsheltered single adults with an interdisciplinary team at drop-in sites and encampments/public spaces- Assisted individuals in enrolling in an appropriate health insurance program, and obtain and maintain ongoing healthcare needs; transport clients to a bi-weekly no cost dental clinic- Offered emergency supplies such as water, shoes, sunscreen, first aid supplies, etc.- Provided case management, including applying for benefits and housing, obtaining identification; with a focus on health care; maintained paper and electronic (HMIS) files of all contacts

• Case Manager, Eleanor U. Kennedy Shelter

  • Aug 2007 - Nov 2009

  - Conducted client assessments and referrals to appropriate community service providers; maintained regular communication with service providers - Developed weekly and monthly Individual Service Plans with clients; maintained paper and electronic (HMIS) files- Assisted clients to apply for Social Security benefits, SNAP (food stamps), General Relief, housing programs- Co-facilitated Out of Poverty psychosocial life skills group at agency’s family shelter



FACETS

• Non-profit Organizations
• 1 - 100 Employee

• Singles Case Manager

  • Nov 2010 - Mar 2011

  Perform ongoing assessment of single adults to evaluate needs and ability to comply with service plans Meet with clients at the roving Hypothermia Prevention Response Program Assist in application for public benefits (General Relief, SNAP, and Social Security) Link individuals with mental health and/or substance abuse counseling Complete housing applications and referrals as appropriate; assist in independent housing search Maintain ongoing communication with service providers Maintain paper and electronic files with documentation of all contacts Assist in obtaining and maintaining health care, including primary physician, dental and vision care; with linkage to the Veteran's Administration Medical Center as appropriate Assist in resume writing and employment search



FACETS

• Non-profit Organizations
• 1 - 100 Employee

• Hypothermia Prevention Response Program Facilitator

  • Dec 2008 - Mar 2009

  Assisted with guest registration and volunteer sign-in Served as liaison with host site volunteers and local agencies Maintained documentation of all events in program's log book Conducted ongoing intake of guests and refer to local social service agencies Assisted with crisis intervention as needed Assisted with guest registration and volunteer sign-in Served as liaison with host site volunteers and local agencies Maintained documentation of all events in program's log book Conducted ongoing intake of guests and refer to local social service agencies Assisted with crisis intervention as needed



Justice 2000

• Milwaukee, Wisconsin, United States

• Intern

  • Sep 2006 - Dec 2006

  Conducted initial screening of judicial referrals awaiting criminal prosecution Collaborated with supervisors to determine case management assignment Inputted personal information into case management data base; constructed case portfolios Assisted case managers with follow up interaction with clients; documented all activities Prepared pretrial reports on client behavior and productivity Supported Program's Electronic Monitoring and Community Supervision Units Conducted initial screening of judicial referrals awaiting criminal prosecution Collaborated with supervisors to determine case management assignment Inputted personal information into case management data base; constructed case portfolios Assisted case managers with follow up interaction with clients; documented all activities Prepared pretrial reports on client behavior and productivity Supported Program's Electronic Monitoring and Community Supervision Units