Jack Koonce
Manager, Customer Success at ConnectureDRX- Claim this Profile
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Bio
Experience
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ConnectureDRX
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United States
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Information Technology & Services
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100 - 200 Employee
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Manager, Customer Success
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Jan 2022 - Present
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Client Services Coordinator
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Feb 2021 - Jan 2022
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Event Strategy Group
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United States
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Events Services
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1 - 100 Employee
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Project Manager
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Aug 2018 - Mar 2020
•Managed special events, projects and corporate sponsorship events in PC and IT industry •Create and execute multiple project plans for multiple corporate customers across North America •Develop and manage numerous event budgets varying from $10,000 - $2,000,000 •Plan, schedule, and execute product and service launch and promotion annually •Promote client and partners worldwide while adhering to strict branding guidelines through marketing campaigns and on-site promotion for both services and products •Schedule and run weekly meetings between corporate clients and related accounts •Create and process all event, vendor, and contractor documents and contracts •Manage multiple account SOWs across corporate sectors within client companies •Oversee permanent and contracted staff of up to 100 for events and projects •Negotiate contracts and pricing with both vendors and clientele •Plan, manage, and schedule multi-customer briefings and workshops for partner and customer companies, showcasing products and services Show less
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USA Baseball
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United States
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Spectator Sports
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100 - 200 Employee
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Coordinator of Operations, National Team Identification Series
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Mar 2018 - Aug 2018
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NC State Football Video & Broadcast Department
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Raleigh-Durham, North Carolina Area
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Video & Broadcast Services
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Mar 2015 - May 2018
Filmed/Recorded all NC State Football training camps, practices, and games, as well as post game Coaches Show. Traveled for road games and bowl game, aided in set-up and break down of team meeting rooms and loading/unloading of team travel truck. Filmed/Recorded all NC State Football training camps, practices, and games, as well as post game Coaches Show. Traveled for road games and bowl game, aided in set-up and break down of team meeting rooms and loading/unloading of team travel truck.
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PNC Arena
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Raleigh-Durham, North Carolina Area
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Changeover Crew
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Feb 2017 - Jan 2018
Have aided in changing arena to and from basketball games, hockey matches, concerts, and various other events Have aided in changing arena to and from basketball games, hockey matches, concerts, and various other events
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Powerade State Games of North Carolina
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Raleigh-Durham, North Carolina Area/ Triad Area of North Carolina
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Operations Intern
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May 2017 - Jul 2017
Handled a variety of responsibilities as Operations and Logistics Intern including administrative work, set-up/break down of events, managing volunteers and support staff, and running several tournaments for many different sports Handled a variety of responsibilities as Operations and Logistics Intern including administrative work, set-up/break down of events, managing volunteers and support staff, and running several tournaments for many different sports
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Education
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North Carolina State University
Major, Business Administration and Management, General -
North Carolina State University
Bachelor of Science - BS, Sport Management -
White Oak High School
9th-12th