Experience

Orange Business Services

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Pricing Manager

  • Oct 2020 - Present

• PreSales Solution Partner

  • Nov 2017 - Oct 2020

  In collaboration with Sales, the mission was to build customer relations and significantly expand the Orange Business Services scope and portfolio of services with targeted customers and prospects. This mission included key stakeholders relationships, contributing to joint sales planning, sales and solution strategy definition, identification of potential opportunities, and deal qualification.As the Pre-Sales Solution Partner, I needed to act as the customer advocate for their IT and communication needs and ensure that proposed solutions are effective for the customer. Through wide technology insight and customer industry awareness. I was responsible for continuously looking into digital technology evolution/opportunities with the ambition to increase our customer intimacy and grow the (profitable) business and value of services delivered by Orange.Main activities and responsibilities:- Understand the ICT environment and infrastructure needs of multinational companies- Understand the customers’ business and strategy- Basic understanding of the markets the customer is operating in- Promote to the customer new innovations that would improve the customer's efficiency or competitiveness- Develop trust and credibility- Use the knowledge on Orange solutions and innovations to shape solution strategy- Position Orange as a key enabler for customers digital transformation initiatives - Provide technical thought leadership- Understanding and knowledge of industry technology developments- Competitor proposition assessment- Bid response support and processes- Responsible for solution fit to customer IT and Business ecosystems- Responsible for the overall quality of the solution description- Secure required resources in bid response teams to accommodate customer requirements, in accordance with Orange Business Services established processes and policies

• Pre Sales Consultant

  • Aug 2016 - Oct 2017

  Key accountability:- Provide presales design support for any complexity solutions for both new and existing customers requiring Orange Business Services Solutions in support of sales. Primary focus is on Network (WAN, LAN and Acceleration) and Integration Services Solutions.- Actively participate in the tendering process and development of proposals in line with customer needs, liaising with other colleagues as necessary. Present proposal to internal communities as required as well as to customers. Support the development of customer SLAs and Service Delivery Kits.-Responsible for validating all non-standard elements in all proposals. Responsible for involving engineering department, support teams and other Orange groups as required on complex technical projects.



Orange Business Services

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Voice Network Planning Engineer

  • Jul 2010 - Jun 2016

  Voice Network Planning• Responsible for triggering and tracking various voice network equipment deployments specific for the projects.• Project Management for specific complex projects which were outside the standard process management flow.• Documentation ownership.• Responsible for parameter allocations for various network elements.• Project management for standard VoIP AS platform projects. Video Network Planning• Triggering and tracking all network deployments and ordering. • Management of the network integration and services within the corporate infrastructure.• Interlock with engineering teams to define future system evolution• Responsibility for network documentation and service architecture planning. • Responsibility for capacity management and network utilization Interconnection Management.• Responsiblity for driving and managing carrier interconnection projects.• Communication with external partners about the interconnection parameters. Capacity Planning• Capacity checking and utilization reporting for defined KPIs. • Reporting process definition and documentation ownership.



NTT Communications

• JET Program Participant - Voice and Video Team

  • 2014 - 2014



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• MACD Dedicatet Client Eng - System Engineer.

  • Jul 2007 - Jul 2010

  • Network management for large corporate customers. - managing and maintaining the large network infrastructure worldwide. Responsible for performing the complex configuration changes• Solution development and implementation – responsible for delivery of the configuration changes upon the requirements from the customer.• Engineering – responsible for providing the architecture guidelines, documentation and network drawings. • Project Planning – responsible for project management for the specific network projects • Process ownership – responsible to maintain and improve the company processes for network changes.