Charlotte Riddle

Enterprise Account Executive EMEA at Unmind
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Contact Information
us****@****om
(386) 825-5501
Location
London, UK

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Cindy Alexandra

I had the pleasure of working with Charlotte at Taurus, collaborating on day-to-day operations as well as several projects. Charlotte's ability to take action and handle multiple projects at any given time is nothing short of amazing! She's always looking at how we can streamline processes at Taurus and be in the front foot of the industry. Her dedication to expanding the Taurus team through sales and business development activities is admirable and I have learned a lot of valuable lessons through our time together at Taurus.

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Credentials

  • Outreach Prospecting Specialist
    Outreach
    Jul, 2021
    - Nov, 2024
  • ValueSelling Framework
    ValueSelling Associates, Inc.
    Jul, 2021
    - Nov, 2024
  • Conversational Sales Certified
    Drift
    Jun, 2021
    - Nov, 2024
  • Outreach Closing Specialist
    Outreach
    Jun, 2021
    - Nov, 2024
  • Filling the Funnel
    JB Sales Training
    Nov, 2020
    - Nov, 2024
  • Diploma of Screen Acting
    Screenwise - Australia's Leading Film & TV School for Actors
    Nov, 2015
    - Nov, 2024

Experience

    • United Kingdom
    • Mental Health Care
    • 100 - 200 Employee
    • Enterprise Account Executive EMEA
      • Apr 2023 - Present

      Sharing innovative ways to implement workplace mental health Q3, 2023 69%

    • Small Enterprise Account Manager EMEA
      • Jan 2023 - Apr 2023

      Working alongside our Customer Success function to drive a successful partnership for our clients. Q2, 2023 69% Q1, 2023 89%

    • Senior Sales Development Representative APAC
      • Jan 2022 - Jan 2023

      - Q4 22' 147% - Q3 22' 108% - Q2 22' 85% - Q1 22' 283% - Q4 21' 73% - Q3 21' 200% - Launched Outreach Platform Messaging that's mirrored globally: Sequence, Templates, Snippets - Value engineered 23 x use cases - Operated as SDR Team Lead for APAC - Created SDR tool kit: Competency Matrix, QBR Format, Messaging Matrix, Best Practices Slack Channel, Salesforce Reports - Wrote the content for and co-hosted a webinar - Obtained PR articles for Unmind -… Show more - Q4 22' 147% - Q3 22' 108% - Q2 22' 85% - Q1 22' 283% - Q4 21' 73% - Q3 21' 200% - Launched Outreach Platform Messaging that's mirrored globally: Sequence, Templates, Snippets - Value engineered 23 x use cases - Operated as SDR Team Lead for APAC - Created SDR tool kit: Competency Matrix, QBR Format, Messaging Matrix, Best Practices Slack Channel, Salesforce Reports - Wrote the content for and co-hosted a webinar - Obtained PR articles for Unmind - Company Wellbeing Champion - Trade show event attendance - Top Paperflite User (content share software) - Tools: Salesforce, Hubspot, ZoomInfo, Lusha, Paperflite & Outreach - Training: SalesWorks, and Member SDR Nation

    • Sales Development Representative APAC
      • Jul 2021 - Jan 2022

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Member, SDR Nation
      • Jun 2021 - Oct 2021

      A community that connects SDRs with expert mentors and opportunities. A community that connects SDRs with expert mentors and opportunities.

    • United States
    • Software Development
    • 400 - 500 Employee
    • Sales Development Representative
      • Sep 2020 - Jul 2021

      - Rising Star Award 2021 out of 7 APAC SDR’s - Outbound prospected strategic accounts across ANZ in government, transport, utilities, education, healthcare, pharma & real estate, to CMO, CTO, CDO & Data Analytics - Conducted exec-level discovery qualification calls - Supported and held weekly cadences with 7 x Account Executives - Value engineered messaging for 20 x verticals & a call sheet - Grew database by 1000+ contacts in 6 months - Inbound marketing lead qualification… Show more - Rising Star Award 2021 out of 7 APAC SDR’s - Outbound prospected strategic accounts across ANZ in government, transport, utilities, education, healthcare, pharma & real estate, to CMO, CTO, CDO & Data Analytics - Conducted exec-level discovery qualification calls - Supported and held weekly cadences with 7 x Account Executives - Value engineered messaging for 20 x verticals & a call sheet - Grew database by 1000+ contacts in 6 months - Inbound marketing lead qualification - Trade show event attendance - Volunteered to be Secretary of 'SW@T' Women at Tealium Group - Tools Used: Salesforce, Outreach, Marketo, Sales Navigator, ZoomInfo, LeadIQ, 6Sense, BuiltWith, Vidyard & Drift - Training Received: Drift Certified, ValueSelling Associates, Vortex & John Barrows Show less - Rising Star Award 2021 out of 7 APAC SDR’s - Outbound prospected strategic accounts across ANZ in government, transport, utilities, education, healthcare, pharma & real estate, to CMO, CTO, CDO & Data Analytics - Conducted exec-level discovery qualification calls - Supported and held weekly cadences with 7 x Account Executives - Value engineered messaging for 20 x verticals & a call sheet - Grew database by 1000+ contacts in 6 months - Inbound marketing lead qualification… Show more - Rising Star Award 2021 out of 7 APAC SDR’s - Outbound prospected strategic accounts across ANZ in government, transport, utilities, education, healthcare, pharma & real estate, to CMO, CTO, CDO & Data Analytics - Conducted exec-level discovery qualification calls - Supported and held weekly cadences with 7 x Account Executives - Value engineered messaging for 20 x verticals & a call sheet - Grew database by 1000+ contacts in 6 months - Inbound marketing lead qualification - Trade show event attendance - Volunteered to be Secretary of 'SW@T' Women at Tealium Group - Tools Used: Salesforce, Outreach, Marketo, Sales Navigator, ZoomInfo, LeadIQ, 6Sense, BuiltWith, Vidyard & Drift - Training Received: Drift Certified, ValueSelling Associates, Vortex & John Barrows Show less

    • Australia
    • Public Relations and Communications Services
    • 1 - 100 Employee
    • Business Development Manager
      • Aug 2018 - Sep 2020

      Taurus is an award-winning integrated marketing & PR Group. Founded in 1995 by CEO Sharon Williams, a marketing strategist & personal brand expert. Working with clients from entertainment, insurance, education, beauty & IT selling services such as marketing strategy, personal branding, PR & social media. My BDM role was a split between bringing in new business & operations. - Exceeded annual net new sales revenue target - Implemented CRM, Marketing Automation & Inbound Sales… Show more Taurus is an award-winning integrated marketing & PR Group. Founded in 1995 by CEO Sharon Williams, a marketing strategist & personal brand expert. Working with clients from entertainment, insurance, education, beauty & IT selling services such as marketing strategy, personal branding, PR & social media. My BDM role was a split between bringing in new business & operations. - Exceeded annual net new sales revenue target - Implemented CRM, Marketing Automation & Inbound Sales Strategy - Grew prospect database by 1,000 in 6 months - Delivered 12 x client case studies from current customers - Partner network referrals - Managed in house Designer to deliver style guide, case studies, brochures & new website - Managed Office Assistant - Managed external marketing newsletter comms & web blog posts - Presented for client explainer videos

    • Account Executive
      • Aug 2017 - Sep 2020

      - Office Administration: Phones, Bookkeeping. - Internal Marketing: Managing EDMs & email campaigns, running & hosting events, writing & creating sales collateral, sales deck creation, social media, purchasing & designing merchandise. - Executive Assistant Duties: Scheduling client meetings, managing CEO calendar, attending events, taking notes/minutes.

    • Hospitals and Health Care
    • 700 & Above Employee
    • P.A.R.T.Y & Executive Leadership Program
      • Mar 2016 - May 2020

      Assisting the Emergency Department Team run leadership and communication trauma simulations and debriefs. Assisting the Emergency Department Team run leadership and communication trauma simulations and debriefs.

    • Australia
    • Advertising Services
    • 1 - 100 Employee
    • Brand Ambassador
      • Jan 2016 - Aug 2016

    • Australia
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Brand Ambassador
      • Dec 2015 - Jul 2016

      Marketing Activation - app promotion, flyering, photography, product deliveries, event promotion, data capture and event staff for brands such as Vodafone, Transport NSW, Air BnB, Helga's, Nudie, Coca-Cola, The Easter Show, MARCS Clothing Marketing Activation - app promotion, flyering, photography, product deliveries, event promotion, data capture and event staff for brands such as Vodafone, Transport NSW, Air BnB, Helga's, Nudie, Coca-Cola, The Easter Show, MARCS Clothing

    • Australia
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Home & Away - Work Experience Week
      • Feb 2016 - Feb 2016

      Assistant for Production Office & Executives, On Set 'Extra', Script Amendments & Checks, Set Runner, Production Office Administration Tasks, Standby Props, assisting Wardrobe & Makeup & Accounts Team. Assistant for Production Office & Executives, On Set 'Extra', Script Amendments & Checks, Set Runner, Production Office Administration Tasks, Standby Props, assisting Wardrobe & Makeup & Accounts Team.

    • Australia
    • IT Services and IT Consulting
    • Sales Assistant
      • Dec 2013 - May 2014

      Summer job for 6 months: Sales support, responding to inquiries, cold calling free trial lists, office administration Summer job for 6 months: Sales support, responding to inquiries, cold calling free trial lists, office administration

Education

  • SDR Nation
    Member, Sales Development
    2021 - 2022
  • TAFE NSW
    Statement of Attainment in Mental Health, Mental Health Counseling/Counselor
    2021 - 2021
  • Academy of Entrepreneurs
    Diploma of Business, Entrepreneurship/Entrepreneurial Studies
    2019 - 2021
  • Saïd Business School, University of Oxford
    Executive Leadership Programme, Organizational Leadership
    2020 - 2020
  • ATS Training Solutions
    Cert IV in Business Sales, Business
    2018 - 2018
  • Screenwise Film & TV
    Diploma of Screen Acting, Acting
    2014 - 2015
  • St Andrew's Cathedral School
    High School Certificate and School Certificate
    2010 - 2013
  • The McDonald College
    High School for Performing Arts
    2007 - 2010
  • Roseville College
    Primary School
    2001 - 2003
  • Redlands
    Pre-School
    1998 - 2000
  • ThePower Business School
    ThePowerMBA, Innovation, Strategy, Entrepreneurship, Fundraising, Marketing, Finance, Accounting, HR & Tech
    2022 -

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