Tony Mann
Head of Customer and Member Experience at [cu]health- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Robin Leonard
Tony is an awesome leader and has had a massive impact to my business. He's got a classic value system where trust and a reputation for success is all part and parcel of the energy he brings every day. He cares deeply about customer experience and has a broad, hands-on understanding of CX transformation projects across the Salesforce ecosystem. He handles the technical aspects of business and technology transformation with ease, and most importantly - he gives excellent beer, whisky and fine dining advice. Tony I trust with my life, and with my technology. You can trust him to have the right intention.
Sophie Lloyd
I worked alongside Tony and sought his design to build knowledge and opinions out on a number of occasions. As well as being a diligent, smart, hard working, critical thinker, he's also fun to work with. Any organisation would benefit from the value he brings.
Robin Leonard
Tony is an awesome leader and has had a massive impact to my business. He's got a classic value system where trust and a reputation for success is all part and parcel of the energy he brings every day. He cares deeply about customer experience and has a broad, hands-on understanding of CX transformation projects across the Salesforce ecosystem. He handles the technical aspects of business and technology transformation with ease, and most importantly - he gives excellent beer, whisky and fine dining advice. Tony I trust with my life, and with my technology. You can trust him to have the right intention.
Sophie Lloyd
I worked alongside Tony and sought his design to build knowledge and opinions out on a number of occasions. As well as being a diligent, smart, hard working, critical thinker, he's also fun to work with. Any organisation would benefit from the value he brings.
Robin Leonard
Tony is an awesome leader and has had a massive impact to my business. He's got a classic value system where trust and a reputation for success is all part and parcel of the energy he brings every day. He cares deeply about customer experience and has a broad, hands-on understanding of CX transformation projects across the Salesforce ecosystem. He handles the technical aspects of business and technology transformation with ease, and most importantly - he gives excellent beer, whisky and fine dining advice. Tony I trust with my life, and with my technology. You can trust him to have the right intention.
Sophie Lloyd
I worked alongside Tony and sought his design to build knowledge and opinions out on a number of occasions. As well as being a diligent, smart, hard working, critical thinker, he's also fun to work with. Any organisation would benefit from the value he brings.
Robin Leonard
Tony is an awesome leader and has had a massive impact to my business. He's got a classic value system where trust and a reputation for success is all part and parcel of the energy he brings every day. He cares deeply about customer experience and has a broad, hands-on understanding of CX transformation projects across the Salesforce ecosystem. He handles the technical aspects of business and technology transformation with ease, and most importantly - he gives excellent beer, whisky and fine dining advice. Tony I trust with my life, and with my technology. You can trust him to have the right intention.
Sophie Lloyd
I worked alongside Tony and sought his design to build knowledge and opinions out on a number of occasions. As well as being a diligent, smart, hard working, critical thinker, he's also fun to work with. Any organisation would benefit from the value he brings.
Experience
-
CU Health
-
Australia
-
Health and Human Services
-
1 - 100 Employee
-
Head of Customer and Member Experience
-
Nov 2022 - Present
-
-
Head of Product
-
May 2021 - Nov 2022
-
-
Operations Manager
-
Oct 2020 - May 2021
-
-
-
AFDigital
-
Australia
-
Advertising Services
-
1 - 100 Employee
-
Engagement Manager
-
Jan 2019 - Oct 2020
-
-
-
Bluewolf, an IBM Company
-
United States
-
IT Services and IT Consulting
-
100 - 200 Employee
-
Senior Consultant
-
Nov 2017 - Jan 2019
-
-
-
The Customer Experience Company
-
Australia
-
Business Consulting and Services
-
1 - 100 Employee
-
Senior Consultant
-
Jun 2016 - Oct 2017
-
-
-
David Jones
-
Australia
-
Retail
-
700 & Above Employee
-
Salesforce Administrator
-
Jan 2016 - Jun 2016
-
-
-
ASX
-
Australia
-
Financial Services
-
700 & Above Employee
-
Enterprise Salesforce Administrator
-
Oct 2014 - Jan 2016
-
-
-
National Rugby League
-
Australia
-
Spectator Sports
-
400 - 500 Employee
-
Business Analyst and CRM System Administrator
-
Jun 2012 - Oct 2014
-
-
-
Commonwealth Bank
-
Australia
-
Financial Services
-
700 & Above Employee
-
Business Development Coordinator
-
Jun 2010 - Feb 2011
-
-
-
The Fiveplus Group
-
Professional Training and Coaching
-
Corporate Sales Trainer
-
2010 - 2011
-
-
Education
-
2008 - 2011
University of New South Wales
Bachelor of Commerce (B.Com.), Accounting and Management -
2011 - 2012
University of Technology, Sydney
Masters of Management, Sports Management -
2016 - 2016
General Assembly
ANA4, Data Analytics -
2010 - 2010
Penn State University
Bachelor of Commerce (BCom), Exchange Program
Community
