Experience

Informatics (Pvt) Limited

• Sri Lanka
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Support Manager

  • Jul 2021 - Present

• Systems Engineer

  • Jul 2012 - Oct 2022

  Primary Media Technology Technical Resource person for the field sales and technical support teams - Responsible for actively driving and managing the media related products and solutions, working in conjunction with the sales team as the key technical advisor and product advocate for Avid products, able to articulate technology and product positioning to both business and technical users, Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process, Responsible for development and delivery of product demonstrations For HP, CCTV, AVID, Oracle and Brocade Products



PanAudio Pvt Ltd

• Sri Lanka
• IT Services and IT Consulting
• 1 - 100 Employee

• Principal System Engineering Consultant

  • Oct 2016 - Oct 2022

   Determining system requirements and defining project objectives Making recommendations, such as suggesting appropriate hardware, software and systems Designing, installing and trialing new systems and software, and fixing any issues that arise Providing strategic advice on using technology to achieve goals Design IT systems and networks ensuring the right architecture and functionality Support new technology implementation Consult, train users in new and existing IT systems Assist with technical issues Revise existing systems and suggest improvements Maintaining specialist equipment for video production, broadcast and satellite transmission and interactive media Working on security and network projects Conducting POCs Project/tender documentation Supervising staff, including engineers, technicians and sub-contractors Providing training and producing support material for the sales & marketing team Coordinate and building relationships with vendors from different countries, and creating cost-effective solutions  Responsible for new business development – Broadcast & infrastructure Products : LiveU, DELL, CCTV, AVID, Yealink, Juniper Cambium and Ruckus Supporting marketing by attending trade shows, conferences and other marketing events



Swedish Trading Audio Visual (Pvt) Ltd

• Sri Lanka
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Executive

  • 2007 - 2009

  Monitor and maintain the computer systems and networks including configurations of computer systems, hardware diagnostics and software installations. Administration Activities on servers, storage network, CCTV systems, Video Conferencing Systems, Video Editing Systems (Matrox, ROSS, Polycom) including customer and in-house user support Monitor and maintain the computer systems and networks including configurations of computer systems, hardware diagnostics and software installations. Administration Activities on servers, storage network, CCTV systems, Video Conferencing Systems, Video Editing Systems (Matrox, ROSS, Polycom) including customer and in-house user support