Experience

Instituto de Previsión Militar

• Honduras
• Pension Funds
• 1 - 100 Employee

• Treasury Assistant

  • May 2021 - Present

  I ensured strict adherence to all standard operating procedures and gathered all pertinent details to help the organization reach the most accurate resolution. Throughout this experience, I improved my capacity to assist accounting seniors by properly fulfilling all allocated jobs. I provided a thorough grasp of prospective areas of practice where businesses may encounter difficulties. This enabled me to discover and proactively handle numerous difficulties, reducing my previous company's need to cease accounting activities by 45%. I also demonstrated trustworthy etiquette by always arriving on time and utilizing all available resources, such as remote access tools and management software. Show less



Military Pension Institute

• Honduras

• Treasury Assistant

  • Oct 2020 - Present

  I monitored and communicated project deadlines, as well as project progress and status. I assisted in the analysis, development, and recommendation of accounts ,validated payments for accuracy, remittances, and invoices, while creating invoice payment vouchers and checks and confirmed the accuracy of the funds transferred. I also submitted invoices to the appropriate divisions before presenting the voucher for approval. This role, gave me an outstanding perspective on the fruitful implementation of new accounting software and consistent adherence to the rapidly evolving laws of business. I also developed outstanding communication skills that let me work with practically anyone and helped me coordinate dozens of projects that had a 95% combined rate of timely completion. Show less



La Aurora Pharmacy

• Honduras

• Representante del servicio de atención al cliente

  • Aug 2017 - Present

  I resolved customer complaints by providing appropriate solutions and alternatives within time constraints, following up to ensure resolution. Accountable for overseeing purchases to guarantee contract compliance and appropriate pricing, as well as processing, confirming, and submitting client payments and changes. I also reconciled vendor statements, resolved inconsistencies, and worked with vendors to make proper contractor or vendor payments. Inspected quality control phone calls in order to evaluate team performance and identify team strengths and weaknesses. I ensured high quality reports when developing strategies to engage clients while preparing evaluations and providing monthly feedback, and I provided one-on-one coaching and advancement to each team member on a regular and timely basis. In addition, I provide expert client service and satisfaction. Show less