Experience

SPINS

• United States
• Market Research
• 300 - 400 Employee

• Sr UX Researcher

  • Jan 2023 - Present



Onuu

• United States
• Financial Services
• 1 - 100 Employee

• Lead UX Researcher

  • Feb 2022 - Jan 2023

  • Strategized and developed a research roadmap that helped guide leadership on key decisions • Collaborated with leaders from all verticals to drive highly actionable research that impacted product • Advocated research findings to diverse audiences through written reports and engaging presentations • Strategized and developed a research roadmap that helped guide leadership on key decisions • Collaborated with leaders from all verticals to drive highly actionable research that impacted product • Advocated research findings to diverse audiences through written reports and engaging presentations



Dave

• United States
• Financial Services
• 200 - 300 Employee

• User Experience Researcher

  • Mar 2020 - Mar 2022

  • Brought team members into research process to grow their understanding of real user problems • Took a mixed methods approach to research planning that prioritized impact, timeline, and resources • Provided guidance and training to encourage self-service UX research program among teammates • Brought team members into research process to grow their understanding of real user problems • Took a mixed methods approach to research planning that prioritized impact, timeline, and resources • Provided guidance and training to encourage self-service UX research program among teammates



EarnIn

• United States
• Financial Services
• 200 - 300 Employee

• User Experience Researcher

  • May 2019 - Mar 2020

  • Mentored UX research interns by establishing goals & guiding career trajectory • Designed, executed, & coded quantitative data to take a mixed methods approach to research • Lead multiple pods with a range of projects that helped guide towards reaching quarter OKRs • Mentored UX research interns by establishing goals & guiding career trajectory • Designed, executed, & coded quantitative data to take a mixed methods approach to research • Lead multiple pods with a range of projects that helped guide towards reaching quarter OKRs



Mixmax

• United States
• Software Development
• 1 - 100 Employee

• UX Researcher

  • Sep 2018 - Mar 2019

  • Developed research strategies that supported business goals and objectives directly related to KPIs • Created and maintained a UXR repository that gave visibility into research processes and findings • Collaborated with product, design, and the c-suite officers to prioritize research opportunities • Developed research strategies that supported business goals and objectives directly related to KPIs • Created and maintained a UXR repository that gave visibility into research processes and findings • Collaborated with product, design, and the c-suite officers to prioritize research opportunities



Redfin

• United States
• Real Estate
• 700 & Above Employee

• UX Research Summer Intern

  • May 2018 - Aug 2018

  • Lead effective and efficient customer interviews which were then transcribed and coded for themes • Created detailed research materials for pre, mid, and post study to trace recommendation logic • Responsible for designing, educating, and launching remote user tests for teams outside UX • Lead effective and efficient customer interviews which were then transcribed and coded for themes • Created detailed research materials for pre, mid, and post study to trace recommendation logic • Responsible for designing, educating, and launching remote user tests for teams outside UX



Smart Grad

• Greater Los Angeles Area

• UX Research/Designer (Contract)

  • Sep 2017 - May 2018

  • Lead effective and efficient customer interviews which were then transcribed and coded for themes •Created detailed research materials for pre, mid, and post study to trace recommendation logic • Responsible for designing, educating, and launching remote user tests for teams outside UX • Lead effective and efficient customer interviews which were then transcribed and coded for themes •Created detailed research materials for pre, mid, and post study to trace recommendation logic • Responsible for designing, educating, and launching remote user tests for teams outside UX



Dollar Shave Club

• United States
• Consumer Goods
• 100 - 200 Employee

• UX Research Summer Intern

  • Jun 2017 - Sep 2017

  • Developed detailed study plans that were designed to uncover usability issues and pain points • Analyzed behavior by means of user testing on various devices such as iOS, mobile, and desktop • Synthesized data and produced deliverables to make valuable recommendations to the design team • Developed detailed study plans that were designed to uncover usability issues and pain points • Analyzed behavior by means of user testing on various devices such as iOS, mobile, and desktop • Synthesized data and produced deliverables to make valuable recommendations to the design team



UCLA

• United States
• Higher Education
• 700 & Above Employee

• Lemelson Honors Researcher (PI in the Department Anthropology )

  • Jul 2015 - Jun 2017

  •Conducted an original and independent ethnographic study for the department of Anthropology •Designed and carried out semi-structured and in-depth interviews with informants •Worked to organize, analyze, and assemble findings in partnership with distinguished faculty •Conducted an original and independent ethnographic study for the department of Anthropology •Designed and carried out semi-structured and in-depth interviews with informants •Worked to organize, analyze, and assemble findings in partnership with distinguished faculty