Experience

BI4ALL

• Portugal
• Information Technology & Services
• 200 - 300 Employee

• Senior Business Analyst

  • Jul 2022 - Present

  Lisbon, Portugal



Autônomo

• Emotional Intelligence Master Coach

  • Jan 2019 - Present

  This is my greatest passion: helping people find themselves, regain their smile, and embrace the joy of living. I am dedicated to assisting individuals in truly experiencing and understanding their emotions, as well as guiding them through their Spiritual Journey. I offer courses and sessions on Mindfulness, Emotional intelligence and Meditation.



Grupo Editorial Atlântico

• Portugal
• Book and Periodical Publishing
• 1 - 100 Employee

• Writer

  • Mar 2013 - Present

  Lisbon Area, Portugal Creative Poetry and Social Chronicles Publication of the book "A Procura da Felicidade", 2013



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Senior Business and Functional Analyst

  • Oct 2020 - Jun 2022

  Lisbon, Portugal SAP Success Factors – Recruiting Management and Marketing and Learning Management Financial Industry – Scoping and Analysis of a SF Project implementation on Banking sector. Analysis of As-Is processes and systems and requirements gathering in order to build a development route-map. Beauty Industry - Manage the tickets request in SNOW, complying with the defined SLA. Troubleshoot Recruiting and Employee Central related issues. Development of EC elements under Talent… Show more SAP Success Factors – Recruiting Management and Marketing and Learning Management Financial Industry – Scoping and Analysis of a SF Project implementation on Banking sector. Analysis of As-Is processes and systems and requirements gathering in order to build a development route-map. Beauty Industry - Manage the tickets request in SNOW, complying with the defined SLA. Troubleshoot Recruiting and Employee Central related issues. Development of EC elements under Talent Profile. Pharmaceutical Industry – Content testing (COs and Items) on PC and Mobile apps and to provide detailed feedback to vendor. Troubleshoot content related issues. Manage the tickets request, complying with the defined SLA. Client facing. Product Industry - Manage the tickets request in SNOW, complying with the defined SLA. Troubleshoot Recruiting related issues. Integrations exporting (CLs ad CVs), Adding/Remove Users. Reporting.

• Senior Business and Functional Analyst

  • Apr 2018 - Oct 2020

  Lisbon Area, Portugal • Functional Analysis Team Leader on Telecommunications sector • Discuss to the Customer business in order to understand what's in the current systems and propose ways to converge those systems and then present them to the customer • Analysis of business requirements in relation to BI solutions, translating it into functional design specifications • Evaluation and definition of proposals for the implementation of BI solutions. Time and effort estimation, scope and impact analysis… Show more • Functional Analysis Team Leader on Telecommunications sector • Discuss to the Customer business in order to understand what's in the current systems and propose ways to converge those systems and then present them to the customer • Analysis of business requirements in relation to BI solutions, translating it into functional design specifications • Evaluation and definition of proposals for the implementation of BI solutions. Time and effort estimation, scope and impact analysis in the UAT phases, implementation and final support • Organization, planning and definition of tasks for the team • Requirements Gathering, generating a list of requirements (functional, system, technical, etc.) from the various stakeholders (customers, users, vendors, IT staff, etc.) using Interviews, Questionnaires, Workshops, Brainstorming, Use Cases & Scenarios and Prototyping as techniques • Realization of the functional specification in order to pass the information to the development team • Support and follow the management of the project in the definition of goals, targets and deadlines • Construction of Relational and Dimensional Model and definition of the main structures of Data Vault – Hubs, Satellites and Links • Performance of the basic tests to the data and preparation of the UATs



WTW

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Analyst

  • Nov 2015 - Apr 2018

  Lisbon Area, Portugal • Business data analysis, processing, reconciliation and reporting • Actuarial analysis applying mathematical and statistical methods for risk assessment with specific data tools • Development, sales and support of Flexible Benefit Plans for customers, bridging management, IT, financial, legal and HR • Direct customer management experience • Experience with big companies from several industries (EDP, Santander Totta, CGD, Jerónimo Martins, REN, Sonae, IBM, GSK, Mars International)