Veronic Yntema

Product Owner at Logius
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Contact Information
us****@****om
(386) 825-5501
Location
The Hague, South Holland, Netherlands, NL

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Credentials

  • Professional Scrum Product Owner™ I (PSPO I)
    Scrum.org
    Jun, 2022
    - Nov, 2024
  • Certified SAFe® 6 Product Owner/Product Manager
    Scaled Agile, Inc.
    Sep, 2023
    - Nov, 2024

Experience

  • Logius
    • Netherlands
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Product Owner
      • Mar 2023 - Present

    • Servicemanager
      • 2020 - Mar 2023

  • KPN
    • Netherlands
    • Telecommunications
    • 700 & Above Employee
    • Service Level Manager
      • 2011 - 2020

      Sturen en rapporteren op KPI's waar nodig en daarnaast oog hebben voor de ontwikkelagenda m.b.t. product rationalisatie en procesvereenvoudiging. Ervaring gebruiken om operationele obstakels helpen op te lossen.Vanuit klantperspectief denken, adviseren en handelen. Samen met de (toe-)leveranciers invulling geven aan het verbeteren van kwaliteit en ontwikkeling van de dienstverlening tijdens de looptijd van het contract.Verdere ruime ervaring op het gebied van ontwikkelen van databases in Microsoft Access t.b.v. leveringsprocessen, configuratiemanagement en facturatie. Contract- en projectmanagement. Betrokken als stakeholder bij ontwikkeling klantportals. Show less

    • Projectleider
      • 2007 - 2011

  • KPN
    • Netherlands
    • Telecommunications
    • 700 & Above Employee
    • Change Manager
      • 2000 - 2006

  • ANWB Travelcom
    • Creditmanagement
      • 1998 - 1999

Education

  • Computrain
    SAFe Agilist
  • Quint Group
    SAFe Practitioner
    2021 -
  • Quint Group
    SAFe Foundation
  • Hewlett Packard Enterprise
    Service Integration and Management
  • Global Knowledge Nederland
    ITIL v3 Managing Across the Lifecycle
  • Global Knowledge Nederland (PeopleCert)
    ITIL v3 Continual Service Improvement
  • KPN Consultancy [EXIN]
    ITIL v3 Service Design
  • KPN Consultancy [EXIN]
    ITIL v3 Service Strategy
  • 5Hart
    DevOps fundamentals
  • EXIN your ICT competence partner
    M_o_R Management of Risk
  • APM Group
    AgilePM Foundation
  • 5Hart
    Kepner Tregoe
  • APM Group
    Prince2 Foundation
  • Computrain
    Microsoft Access / Visual Basics
  • DB Metrics
    Service Level Agreements
  • IsesComputrain
    Professional Cloud Service Manager
  • KPN Consultancy [EXIN]
    BiSL Foundation
  • Denk Producties
    Psychologie van discipline
  • IPMA Nederland [Cito]
    IPMA-D
  • ISBW Opleiding & Training
    Middle Management
  • KPN Consulting
    MSP Foundation
  • KPN opleiding
    Probaat (Projectmanagement voor Telecom)
  • Schoonderwoerd & Partners BV
    Persoonlijke Effectiviteit
  • Schouten & Nelissen
    Lean Six Sigma
  • Xebia
    Agile / Scrum
  • Computrain
    Scrum PSPOI
    2022 -
  • Computrain
    ITIL 4

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