Susan Borjeson-Romano
Client Happiness Curator at Embarq Creative- Claim this Profile
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Bio
Susan Schlegel
I have had the pleasure of working with Susan for over 18 years at Merion Matters, Inc/Advance Custom Promotions. Sue excels at building relationships and understanding the needs of the customer. She is very driven and when given a goal strives to not only meet it but also exceed expectations. She is a great team player and would be an asset to any sales organization.
Greg D Smith
It has been my privilege to work with Sue for several years now and she is in a word, excellent! From her engaging personality, to her timely follow-up, to her thorough and speedy replies, Sue embodies "best in class" customer service in all areas. Sincerely believe Sue's skills would translate well to nearly any compentant sales organization, especially one that relies heavily upon above average customer relationship qualities. Thus her employer is officially "on notice" to take every precaution to ensure Sue feels warm and fuzzy about her present position with the company. At least, that is what I'd do if Sue worked for me.
Susan Schlegel
I have had the pleasure of working with Susan for over 18 years at Merion Matters, Inc/Advance Custom Promotions. Sue excels at building relationships and understanding the needs of the customer. She is very driven and when given a goal strives to not only meet it but also exceed expectations. She is a great team player and would be an asset to any sales organization.
Greg D Smith
It has been my privilege to work with Sue for several years now and she is in a word, excellent! From her engaging personality, to her timely follow-up, to her thorough and speedy replies, Sue embodies "best in class" customer service in all areas. Sincerely believe Sue's skills would translate well to nearly any compentant sales organization, especially one that relies heavily upon above average customer relationship qualities. Thus her employer is officially "on notice" to take every precaution to ensure Sue feels warm and fuzzy about her present position with the company. At least, that is what I'd do if Sue worked for me.
Susan Schlegel
I have had the pleasure of working with Susan for over 18 years at Merion Matters, Inc/Advance Custom Promotions. Sue excels at building relationships and understanding the needs of the customer. She is very driven and when given a goal strives to not only meet it but also exceed expectations. She is a great team player and would be an asset to any sales organization.
Greg D Smith
It has been my privilege to work with Sue for several years now and she is in a word, excellent! From her engaging personality, to her timely follow-up, to her thorough and speedy replies, Sue embodies "best in class" customer service in all areas. Sincerely believe Sue's skills would translate well to nearly any compentant sales organization, especially one that relies heavily upon above average customer relationship qualities. Thus her employer is officially "on notice" to take every precaution to ensure Sue feels warm and fuzzy about her present position with the company. At least, that is what I'd do if Sue worked for me.
Susan Schlegel
I have had the pleasure of working with Susan for over 18 years at Merion Matters, Inc/Advance Custom Promotions. Sue excels at building relationships and understanding the needs of the customer. She is very driven and when given a goal strives to not only meet it but also exceed expectations. She is a great team player and would be an asset to any sales organization.
Greg D Smith
It has been my privilege to work with Sue for several years now and she is in a word, excellent! From her engaging personality, to her timely follow-up, to her thorough and speedy replies, Sue embodies "best in class" customer service in all areas. Sincerely believe Sue's skills would translate well to nearly any compentant sales organization, especially one that relies heavily upon above average customer relationship qualities. Thus her employer is officially "on notice" to take every precaution to ensure Sue feels warm and fuzzy about her present position with the company. At least, that is what I'd do if Sue worked for me.
Experience
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Embarq Creative
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United States
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Events Services
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1 - 100 Employee
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Client Happiness Curator
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Jan 2017 - Present
Trade Shows, Promotional Products and Events - Embarq Creative is a full service trade show marketing company specializing in creativity and customer service. We provide solutions for custom built exhibits, promotional products , logistics and more! Trade Shows, Promotional Products and Events - Embarq Creative is a full service trade show marketing company specializing in creativity and customer service. We provide solutions for custom built exhibits, promotional products , logistics and more!
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Advance Custom Promotions a Division of Advance HealthCare Shop
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King of Prussia, PA
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Senior Account Executive, Advance Custom Promotions
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Sep 2010 - Dec 2016
Current responsibilities include; E-Commerce account manager for national healthcare company providing apparel, uniforms and promotional products. Customer Relationship specialist, vendor negotiation, and forecasting. Provide customer service througt all levels of sales process including issue resolution. Business Development - using consultative sales approach sell branded merchandise to healthcare facilities, schools, universities and business throughout the US. Expert in ASI & ESP applications, deadline management and multi-tasking.
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Merion Matters - Parent Company of ADVANCE Healthcare Network
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United States
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Online Audio and Video Media
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1 - 100 Employee
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Senior Account Executive
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Sep 1995 - Sep 2010
Multi-level account planning/execution from department directors and advertising agencies to C-level officers.Launched new product lines to facilitate recruitment for healthcare professionals via print & digital advertising and virtual and in-person job fairs.Developed and maintained database consisting of 1500 healthcare facilities ranging from long term care facilities to large, nationally recognized Acute Care Hospitals.Attended trade shows to establish rapport with current clientele and solicit new business.Outstanding Performance Award 2001 thru 2009.Multiple Publishers Inner Circle awards - reached quarterly sales goals 90% or higher.
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Account Executive
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Jul 1994 - Sep 1995
Negotiated annual contracts with national healthcare clients.Opened new markets for various healthcare publications.Managed multiple deadlines.Surpassed territory sales goals and promoted within one year.Multiple Publishers Inner Circle awards winner 1994 & 1995.
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Merion Publications, Inc., Advance Newsmagazines
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King of Prussia, PA
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Sales Associate
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Apr 1993 - Jul 1994
Inside Sales position calling on hospital and healthcare clients. Generated advertising revenue for multiple print publications. Cold calling, strategic planning and relationship building. Achieved over 100% of sales goals. 1993 Rookie of the Year. Inside Sales position calling on hospital and healthcare clients. Generated advertising revenue for multiple print publications. Cold calling, strategic planning and relationship building. Achieved over 100% of sales goals. 1993 Rookie of the Year.
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Shopper's Guide, Inc
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PA and DE
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Account Executive
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Feb 1989 - Apr 1993
Sold print advertising in a free weekly newspaper expansion territory to local merchants & businesses. Developed readership contests to grow advertising revenue. Cold calling, relationship building, designing ads & collections. Sold print advertising in a free weekly newspaper expansion territory to local merchants & businesses. Developed readership contests to grow advertising revenue. Cold calling, relationship building, designing ads & collections.
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Education
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1983 - 1987
University of Virginia
BA, Major -Rhetoric & Communications, Minor - Studio Art -
1979 - 1983
Conestoga High School
Community
