Experience

SLAY Coffee

• India
• Food & Beverages
• 1 - 100 Employee

• Senior Operations Manager

  • Jan 2022 - Present

• Supply Chain Manager

  • Aug 2019 - Present



Rocket Logistics Private Limited

• Bengaluru, Karnataka, India

• Business Development Manager

  • Jul 2018 - Mar 2019



Masalabox Food Network Pvt Ltd

• India
• Online Audio and Video Media
• 1 - 100 Employee

• Operations Manager

  • Apr 2016 - Mar 2018

  Overall responsible for Business Operations, Logistics, Supply Chain, and Expansion. Hire & trained teams of Hub Managers and delivery boys. SOP designing and streamlining of the process. Make sure the hub follow the process. Timely pickup and delivery of the order. Lead the team of Hub Managers and delivery boys and oversee overall MasalaBox Logistics. Reductions delivery time and money, which helps to increase the overall profitability. Reduced third-party dependency. Smooth supply of inventory to hubs and chefs. Maintain minimum stock quantity at hub and chef’s place respectively. Increasing revenue, & identified potential to increase growth by allocating and managing the Bangalore P&L. Optimising span of control and FTE productivity



Daamak

• Bengaluru Area, India

• Co-founder

  • May 2015 - Apr 2016

  Developing long-term partnerships with Vendors and managing day-to-day supplier performance to ensure meeting of service, cost, delivery & quality norms. Responsible for Identify new vendors for different categories and onboarding them. Negotiating with the vendors on pricing and commission charges. Handling overall account management of the vendors. Developed company from ground up to eventual sale for 15 lakh. Handling Customer relationship, order, delivery, complains. Managed product from initial concept to release, handling over all new product development. Recruited, hired, and trained people. Successfully established 3 manufacturing units across India. Involved in planning & organizing the company’s activities to achieve targets. Cultivating the company reputation in the market & with customers & vendors.



RELIANCE GEMS AND JEWELS LIMITED

• India
• Retail
• 100 - 200 Employee

• Operations Manager

  • Oct 2011 - May 2015

  Responsible for In-store Operations, establishing processes, SOPs, streamlining workflow,Handle and drive Revenue and maximize Profit (EBITDA). Managing Store teams which include sales Staff. Develop and Implement strategy for sales uplift and customer acquisition & retention. Introduced Policies and procedures that reduced shrinkage at all Category or department and maximize the overall store profit. Handling overall store expenses. Plan and drive the BTL activities at stores catchment areas including exhibition and CRM activities. Managing the optimal stock of Gold and diamond in different Categories, checking daily stock update after sales, Conducting Monthly store audit. Interaction with Merchandising and vendors for planning and efficiency, interaction with vendors for new order and repairs. Analyzing on category sales, Market trends. Interpersonal interaction with the clients and understanding their need as per their requirement. Perform HR operations for the store like new hiring, shift planning, clearance etc. Controlling overall store visual merchandising, category display as per norms and help sales person to understand important of it. Conducting one on one meeting with all sales staff, Floor Managers, regarding their KPI,their plan, and Executions. Analyzing performance of Sales, category, Growth/DE growth and make the plan to correct non- performing doors.