Human Resources Assistant

• Sep 2022 - Present

Human Resources Coordinator

• Feb 2022 - Jul 2022

Coordinate and perform all pre-employment administrative task for a multi-state field office support environment that included, ATS systems processing, sending offer letters, initiating background and drug screen checks, HRIS data entry, maintained electronic personnel files Send out new employee announcements to ensure new hire preparations are complete Coordinate and perform all pre-employment administrative task for a multi-state field office support environment that included, ATS systems processing, sending offer letters, initiating background and drug screen checks, HRIS data entry, maintained electronic personnel files Send out new employee announcements to ensure new hire preparations are complete

HR Coordinator

• Oct 2021 - Jan 2022

Supervise and perform recruiting, pre-employment task to include, pre-screen interviews, drug screening, on-boarding, conducted orientation on first day Completed Employees updates in UKG to include pay and position changes Workers’ compensation administration Participate in Manager on Duty/Navigator Resident Program- Training program management Supervise and perform recruiting, pre-employment task to include, pre-screen interviews, drug screening, on-boarding, conducted orientation on first day Completed Employees updates in UKG to include pay and position changes Workers’ compensation administration Participate in Manager on Duty/Navigator Resident Program- Training program management

Benefits and Human Resource Assistant

• Feb 2017 - Jul 2021

Multi-unit franchise management services supporting 170 locations across six southeastern states with four diverse employee populations: corporate, commissioned sales, retail, and quick service food, operating under the brands of Great Clips, T-Mobile, and Smoothie King. Administrated multi-plan employee benefits to include initial enrollment in both HRS and plan provider’s enrollment systems, assisted with annual updates to benefit plans, and employee counseling and communication regarding plan options Reconciliation and audit of monthly premium invoices for cost assignment and balancing to payroll deduction using Excel® for submission to finance and accounting Created reports on Cobra eligible employees for submissions to third-party administrator Initiated and processed employee leave request under federal and state guidelines to include FMLA (Family Medical Leave Act) Provided on-going communication with employees, internal and external, managers regarding employee’s leave of absence and assistance with correct return to work process Submitted workers’ compensation claims through a third-party administrator portal and provided on-going communication with employee and insurance carrier Data entry of onboarding new hires into HRS system that included on-going updates to employee profiles per status changes Provided consistent exceptional support to 1000+ employees, across 6 states, by responding to questions and issues via phone and email correspondence Responded to multi-state unemployment claims using UI Sides Show less

Credentialing and Enrollment Specialist

• Aug 2007 - Feb 2016

Providing professional revenue cycle management, consulting services, and educational services to physicians and other healthcare providers. Responsible for enrollment, credentialing, re-credentialing, and revalidations for physician and DME (Durable Medical Equipment) providers. Also severed as team member and then as assistance manager of billing support services. Managed daily operations of staff and operations of the receivables for multiple physician and DME billing clients. Prepared, audited, and deposited payment batches using desktop deposit software for transition to billing services team for processing. Originally served as a Publications Support Specialist assisting in the development, and sales of annual medical coding books. Show less

Administrative Assistant-Office Manager

• Feb 2006 - Aug 2007

Lund International designs, manufactures and markets branded automotive accessories. Lund International is now one of world's leading automotive accessories providers offering highly functional, protective and stylish products from the industry's most recognized brand names including: AMP Research, AVS, Belmor, Bushwacker, LUND, Rampage Products, RoadWorks Manufacturing, Roll-N-Lock, Stampede Automotive Accessories and Tonno Pro. Provided administrative support to the VP of Product Supplies and Engineering including presentations, travel arrangements (including non-executive staff), and expense reports. Additionally facilitated customer and vendor visits by arranging travel, accommodations, meals, and meeting materials. Show less