Experience

College of Coastal Georgia

• United States
• Higher Education
• 200 - 300 Employee

• Client Support Specialist

  • Dec 2019 - Present

  - provides technical assistance to faculty, staff, and students in using computers and other peripheral devices within a networked environment; assists employees and students in identifying and correcting computer-related problems - train and supervise all technology services' student workers - installs computer peripherals in accordance with vendor-supplied installation instructions and performs diagnostic testing and checkout, as specified; maintains and upgrades PC-based hardware, peripheral equipment, and software applications - assist in developing documentation and training for new programs and systems - maintain and/or provide maintenance, as well as training for all technologies used in electronic classrooms, computer labs, and administrative and faculty offices - maintains a professional, friendly, positive, and helpful demeanor in sometimes demanding situations and ensures that student workers also serve with the same demeanor towards all constituents - ensures that all help requests (through tickets, phone calls, or walk-ins) are serviced as quickly as possible (most cases within 15 minutes), and maintains constant communication throughout the process of resolving issues Show less



Cody Haynes Photography

• Georgia

• Small Business Owner

  • Jan 2016 - Dec 2020

  - Produce natural and landscape photos for commercial or private purchase - Awarded recognition with 15 photos published in the College of Coastal Georgia annual art magazine Seaswells (2015-2019 editions)—twice winning overall best photo, and selected for magazine cover photo, honorable mention, twice winning best black and white, and professors pick/staff selection - Maintain business social media and e-commerce shop since inception - Produce natural and landscape photos for commercial or private purchase - Awarded recognition with 15 photos published in the College of Coastal Georgia annual art magazine Seaswells (2015-2019 editions)—twice winning overall best photo, and selected for magazine cover photo, honorable mention, twice winning best black and white, and professors pick/staff selection - Maintain business social media and e-commerce shop since inception



Cloth + Label

• St Simons Island, Georgia, United States

• Website Manager and Product Photographer

  • Sep 2019 - Dec 2019

  - oversaw Cloth + Label’s e-commerce site – fulfilled online orders and prepared items for shipment, ensure inventory is reflected accurately through online tools and overall design reflects current market trends - photographed and edited all incoming products then uploaded photos to e-commerce site in a timely manner - generated social media graphics to drive e-commerce site and in-store sales - performed comprehensive market research to maintain brand image and inspire marketing materials Show less



Fierce Strategy + Creative

• United States
• Advertising Services
• 1 - 100 Employee

• Internship

  • Jul 2018 - May 2019

  - over 270+ hours accumulated with national branding agency - performed competitive market research for agency clients - evaluated current client branding language - drafted agency social media analysis for clients - brainstormed word pools for company (re-)naming projects - boosted clients’ social media following - compiled client website and printed marketing content and assessed for spelling/punctuation errors and repetitive messaging - located client social media content - completed field research for clients and their industries - kept agency and clients up to date on compliance or company legal requirements - served as events coordinator for company-wide meetings—reserved lodging and meals for guests; prepared and gathered necessary materials for attendees; planned, purchased, and created tasteful guest gifts - managed daily office details—supply pickup, client collateral delivery, and printing deadlines - attended high-profile client events as part of branding team Show less



College of Coastal Georgia

• United States
• Higher Education
• 200 - 300 Employee

• Student Assistant - Technology Services Help Desk

  • Aug 2014 - May 2019

  - answered incoming calls and assist with walk-ins for technology service department - assisted students and professors with password-related issues and computer applications - aided professors with classroom media issues (projectors, computers, or printing concerns) - resolved student issues with wireless connectivity - maintained working knowledge of Microsoft Office applications and Windows 8 and 10 - demonstrated excellent work ethic—following specific directions, finishing assignments in a timely manner, and ensuring office confidentiality while handling personal identification information and passwords - implemented customer service skills to provide a comfortable and helpful environment - maintained a neat and organized office area for optimal work efficiency Show less