Human Resources Analyst

• Sep 2019 - Present

Prepares a wide variety of correspondence, documents, forms, letters, memoranda, notes, statistical data, and other items. Handles all aspects of the recruitment and placement process; updates and publishes job descriptions, reviews applications; selects qualified applicants, and schedules and participates on interview panels; schedules pre-employment physicals; conducts background checks; prepares and maintains eligibility file; prepares notification letters to applicants of their recruitment outcome. Develops and implements strategies for a variety of human resources related programs; generates and compiles statistical reports; performs a variety of special research, writing, and analysis projects related to benefits administration, training and development, and classification. Interprets and explains policies, procedures, and regulations to District management, employees, and the public in assigned areas of responsibility. Administers COBRA, FMLA, Workers' Compensation, Employee Assistance, and Post-Retirement Medical programs. Administers, organizes, processes and maintains all files and logs for the human resources department, including workers' compensation claims, OSHA reporting log, personnel files, chronological files, confidential files and subject files. Processes the administration of benefits to employees; administers annual open enrollment; assists in resolving employee questions and problems regarding the District's insurance plans including the Retirees' Health Benefits; communicates with carriers and brokers; prepares related analysis and reports. Prepares a variety of reports and assists in administering the District's equal employment opportunity, affirmative action, and Americans with Disabilities Act policies and programs. Assists in conducting investigations of employee complaints; researches and develops data and analyses regarding employee relations issues and cases. Assists in preparing annual budget for HR division. Show less

Human Resources Manager

• Sep 2018 - Aug 2019

Oversees all the organization’s HR functions including compensation and benefits management, employee training and development, full-cycle recruitment, HR policy and procedure maintenance, employee relations and leadership guidance, and reporting/compliance activities. •Led a team through a significant rewrite of the employee handbook, including updates to the harassment and FMLA polices, and presented the new edition for approval from board of directors and subsequent roll-out to employees. •Created and implemented an employee discipline policy, including an overhaul of the employee review process, to effectively coach employee behavior and promote employee development. •Deftly resolved multiple employee relations issues between supervisors and staff involving disciplinary action, time-off and leave of absence, terminations and unemployment. Show less

Human Resources Specialist

• Sep 2016 - Aug 2018

Primary point-of-contact for 450+ employees in matters pertaining to onboarding, employee relations, professional and leadership development, benefits coordination, payroll, licenses and certifications, and employee reviews. •Overhauled the employee recruitment and onboarding process, utilizing ATS and HRIS software, including streamlining the new hire orientation presentation and updating the required forms to be efficient and compliant while effectively communicating company values and culture. Implemented the changes while onboarding over 140 employees. •Managed 90-day and annual reviews for over 450 employees, using dedicated HRM software to create and update review forms, communicate with employees and supervisors, and schedule review meetings. •Served as the liaison between employees and insurance firm. Presented employees with plan options, answered questions, and reviewed and paid monthly insurance invoices. Show less

Department Coordinator

• Feb 2012 - Sep 2016

Excelled in a demanding, multifaceted role that provided leadership development, employee management, and project management experience, and cultivated excitement around being a brand ambassador while serving employees. • Personally trained and managed staff of over 40 seasonal employees in administrative skills and special event coordination. • Single-handedly instituted and developed protocol and training materials for all aspects of Box Office management, including online ticketing, customer service, brand management, and more. • Served as brand ambassador while recruiting for the music and theatre departments, including overseeing and hands-on execution of special events, career fairs, and interviewing. • Proactively managed complex facility schedule across multiple calendars; coordinating event logistics for 30+ events per year. • Cultivated business social media accounts, organically increasing followers by 300% over two years. Show less

Disney College Program Intern

• 2008 - 2009