Shannon Voss, MBA, SHRM-CP
Human Resources Business Partner at State of Montana Department of Administration- Claim this Profile
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Bio
Credentials
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Certified Classifier
State of MontanaNov, 2016- Nov, 2024 -
SHRM Certified Professional (SHRM-CP)
SHRMJun, 2023- Nov, 2024
Experience
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State of Montana Department of Administration
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Government Administration
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1 - 100 Employee
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Human Resources Business Partner
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Feb 2022 - Present
As a Human Resources Business Partner, I play a critical role in transformational management. I align HR functions with organizational resources to deliver value and meet strategic goals. I work WITH people to influence culture, develop talent, and make impactful organizational change to better serve state agencies and ultimately the citizens of Montana. As a Human Resources Business Partner, I play a critical role in transformational management. I align HR functions with organizational resources to deliver value and meet strategic goals. I work WITH people to influence culture, develop talent, and make impactful organizational change to better serve state agencies and ultimately the citizens of Montana.
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State of Montana
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United States
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Government Administration
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700 & Above Employee
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Human Resources Partner
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Aug 2018 - Feb 2022
I collaborated with department leaders in the Director’s Office to address staffing and other HR needs for successful agency reorganization; and served as the single point-of-contact to manage human resources for two Divisions at DPHHS. I helped bridge communication gaps between managers and employees by addressing concerns fairly and consistently. I advised on labor and employment law, policy, and procedures, and helped navigate employment changes through turbulent times. I promoted a positive work environment and guided resolution of workplace conflicts using HR best practices. I handled recruitment and selection, prepared job descriptions, classified positions, as well as evaluated internal pay equity, market competitiveness, and compliance with union contracts. I took pride in equipping managers with effective tools to help their most valuable resources, i.e., employees, reach their full potential. Show less
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Communication and Management Services, LLC (CMS)
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United States
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Human Resources Services
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1 - 100 Employee
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Human Resources Consultant / Office Manager
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Dec 2014 - Aug 2018
I provided diverse human resource consulting services to help organizations recruit and hire the right fit. I ensured positions had effective job descriptions with accurate classification and competitive pay. I helped revise policies and handbooks, assisted in conducting salary surveys and workplace assessments, and helped organizations manage employee performance through appraisals and staff reviews. I built strong client relations with excellent customer service. I adapted well to a dynamically changing work environment and took initiative to recognize inefficiencies and solve problems. In addition to human resource consulting, I drafted proposals and reports, coordinated projects, prepared invoices, processed accounts payable/receivable, and reconciled the checkbook to manage our small office. Show less
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Property Manager
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Feb 2011 - Apr 2016
I was responsible for all duties required to fill and maintain four rental units. I advertised vacancies, as well as interviewed and screened applicants in accordance with state and federal law. I entered into legally-binding agreements, maintained professional landlord-tenant relations, resolved tenant complaints, and managed all of the financial transactions. I was responsible for all duties required to fill and maintain four rental units. I advertised vacancies, as well as interviewed and screened applicants in accordance with state and federal law. I entered into legally-binding agreements, maintained professional landlord-tenant relations, resolved tenant complaints, and managed all of the financial transactions.
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A2Z Staffing Solutions
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Marketing Consultant
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2009 - 2009
As a consultant for A2Z Staffing Solutions, I researched the company’s competition and identified new marketing objectives. I helped differentiate and re-brand the business, as well as steer the agency in a direction to focus on a more precise business plan. I applied creativity with sound business principles to establish successful competitive positioning. As a consultant for A2Z Staffing Solutions, I researched the company’s competition and identified new marketing objectives. I helped differentiate and re-brand the business, as well as steer the agency in a direction to focus on a more precise business plan. I applied creativity with sound business principles to establish successful competitive positioning.
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Carroll College
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United States
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Higher Education
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200 - 300 Employee
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Publications Coordinator
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Jul 2005 - May 2006
As the publications’ liaison for Carroll College, I coordinated the development of college publications as well as printed materials and advertising done by independent graphic designers and photographers. I created and placed advertisements in media for campus-wide events. I provided campus-wide graphic support using InDesign CS, Adobe Photoshop, and Adobe Illustrator. Through this experience I developed strong project-management and multi-tasking skills to meet deadlines. As the publications’ liaison for Carroll College, I coordinated the development of college publications as well as printed materials and advertising done by independent graphic designers and photographers. I created and placed advertisements in media for campus-wide events. I provided campus-wide graphic support using InDesign CS, Adobe Photoshop, and Adobe Illustrator. Through this experience I developed strong project-management and multi-tasking skills to meet deadlines.
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Personnel Plus! Consulting Services Of Montana
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United States
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Human Resources Services
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Human Resources Consultant / Assignment Coordinator (Internship)
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Oct 2004 - Jul 2005
As an intern with Personnel Plus Consulting Services, I screened and interviewed applicants, conducted salary surveys, developed job classifications and pay plans for clients, entered timecards, and printed paychecks. I participated in investigations to help resolve employee grievances and learned the importance that public relations plays within an organization. Through this internship I gained a broad understanding of Human Resource Management. As an intern with Personnel Plus Consulting Services, I screened and interviewed applicants, conducted salary surveys, developed job classifications and pay plans for clients, entered timecards, and printed paychecks. I participated in investigations to help resolve employee grievances and learned the importance that public relations plays within an organization. Through this internship I gained a broad understanding of Human Resource Management.
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U.S. Department of Veterans Affairs
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United States
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Government Administration
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700 & Above Employee
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Veteran Service Representative
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Jun 2000 - Jul 2003
I developed and adjudicated compensation and pension claims in an accurate and timely manner. I authorized and adjusted benefits, prepared administrative decisions, disallowed incomplete claims and administered due process. I demonstrated a proven ability to interpret and apply complicated regulations to different circumstances. I developed and adjudicated compensation and pension claims in an accurate and timely manner. I authorized and adjusted benefits, prepared administrative decisions, disallowed incomplete claims and administered due process. I demonstrated a proven ability to interpret and apply complicated regulations to different circumstances.
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Education
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University of Montana
Master of Business Administration (MBA), Business Administration and Management, General -
Carroll College
Bachelor's degree, English Writing
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