Karen Long
Senior Instructional Designer at Rock Central- Claim this Profile
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Topline Score
Bio
Russ Schenck
Karen was great to work with at ABB. Very responsive to my customers’ needs for both training and customized documentation. Her organizational skills were excellent, allowing her to keep many activities going while keeping a focus on customer satisfaction.
Jerry Fleming
I worked with Karen for several years and she is an excellent employee. I have seen Karen manage our training organization with enthusiasm and efficiency. Karen works well with other departments and especially our customers. Karen puts that extra effort to make sure that projects get completed in a timely manner.
Russ Schenck
Karen was great to work with at ABB. Very responsive to my customers’ needs for both training and customized documentation. Her organizational skills were excellent, allowing her to keep many activities going while keeping a focus on customer satisfaction.
Jerry Fleming
I worked with Karen for several years and she is an excellent employee. I have seen Karen manage our training organization with enthusiasm and efficiency. Karen works well with other departments and especially our customers. Karen puts that extra effort to make sure that projects get completed in a timely manner.
Russ Schenck
Karen was great to work with at ABB. Very responsive to my customers’ needs for both training and customized documentation. Her organizational skills were excellent, allowing her to keep many activities going while keeping a focus on customer satisfaction.
Jerry Fleming
I worked with Karen for several years and she is an excellent employee. I have seen Karen manage our training organization with enthusiasm and efficiency. Karen works well with other departments and especially our customers. Karen puts that extra effort to make sure that projects get completed in a timely manner.
Russ Schenck
Karen was great to work with at ABB. Very responsive to my customers’ needs for both training and customized documentation. Her organizational skills were excellent, allowing her to keep many activities going while keeping a focus on customer satisfaction.
Jerry Fleming
I worked with Karen for several years and she is an excellent employee. I have seen Karen manage our training organization with enthusiasm and efficiency. Karen works well with other departments and especially our customers. Karen puts that extra effort to make sure that projects get completed in a timely manner.
Experience
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Rock Central
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United States
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Information Technology & Services
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200 - 300 Employee
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Senior Instructional Designer
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Mar 2020 - Present
Uses learning and instructional theory to analyze learning needs and goals, creates instructional content and develops a delivery system to meet those needs. Uses learning and instructional theory to analyze learning needs and goals, creates instructional content and develops a delivery system to meet those needs.
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Quicken Loans
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United States
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Financial Services
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700 & Above Employee
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Instructional Designer - Senior Instructional Designer
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Dec 2018 - Feb 2020
Uses learning and instructional theory to analyze learning needs and goals, creates instructional content and develops a delivery system to meet those needs.
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Associate Underwriter – Full Underwriter – Purchase Underwriter
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Jan 2017 - Nov 2018
Credit Underwriter accountable for assessing risk and approving both refinance & purchase mortgages.
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Training Coordinator
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Apr 2015 - Dec 2016
Coordinated all underwriting training and managed the underwriting certification program.
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ABB
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Switzerland
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Automation Machinery Manufacturing
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700 & Above Employee
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Training Administrator | Learning Manager | Inventory Management Consultant
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2005 - 2014
Training Administrator – Managed external customer training department (2009 - 2014) Learning Manager – Managed internal learning and competency programs (2007 - 2009) Inventory Management Consultant – Developed value-based inventory solutions (2005 - 2007) Training Administrator – Managed external customer training department (2009 - 2014) Learning Manager – Managed internal learning and competency programs (2007 - 2009) Inventory Management Consultant – Developed value-based inventory solutions (2005 - 2007)
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Design Information Services
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Rochester, MI
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Co-Owner
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1999 - 2005
A technical documentation and training company, providing services to a variety of companies within the automotive industry. A technical documentation and training company, providing services to a variety of companies within the automotive industry.
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Education
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University of Michigan - Ann Arbor, MI
Bachelor of Arts (BA), Psychology
Community
