Kellie Tomko
Help Desk Analyst at S.R. Snodgrass, A.C.- Claim this Profile
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Bio
Experience
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S.R. Snodgrass, P.C.
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United States
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Accounting
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1 - 100 Employee
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Help Desk Analyst
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May 2010 - Present
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The Standard
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United States
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Financial Services
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700 & Above Employee
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Systems Support Specialist I
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2007 - Sep 2010
Provide Tier 2 desktop technical support to local and remote users of networked computer systems. Support and maintain in-house computer systems, desktops and peripherals. Troubleshoot problems in a timely manner.
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Regional IT Associate
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2004 - 2007
Installed, administered and maintained desktop resources, including hardware and software, to ensure maximum availability and reliable functioning of systems. Provided technical support to users.
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IT Assistant
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2004 - 2004
Assisted IT Manager in supporting users in a networked environment. Provided support for all application and hardware related issues. Installed and configured hardware and software.
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Senior CADE Systems Coordinator
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1986 - 2003
Administered CAD and engineering Novell Netware network. Responsible for configuring, maintaining and troubleshooting hardware and software. Provided user support.
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Education
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Penn State University
BS, Computer Science / Mathematics