Amirul Abu Hanifah
Technical Support Engineer at POINTSOFT- Claim this Profile
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Bio
Credentials
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Google IT Support Professional Certificate
GoogleJan, 2023- Oct, 2024 -
Python for Data Science, AI & Development
IBMJan, 2023- Oct, 2024
Experience
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POINTSOFT
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Software Development
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1 - 100 Employee
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Technical Support Engineer
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Mar 2021 - Present
𝑻𝒆𝒄𝒉𝒏𝒊𝒄𝒂𝒍 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 • Installing, configuring, and maintaining various computer systems, peripherals, and network device for both on-site customers and within the company. • Identifying and resolving any technical issues related to hardware, software, and networking, minimizing any downtime for the customer to ensures smooth and efficient operation of the systems. • Provide solutions for efficient deployment - Create 𝐖𝐢𝐧𝐝𝐨𝐰 image for efficient deployment. - Create 𝐬𝐡𝐞𝐥𝐥 script to automate simple IT task. 𝑰𝒏𝒉𝒐𝒖𝒔𝒆 𝑹𝒆𝒑𝒂𝒊𝒓 - Troubleshoot, repair and maintain various hardware components, peripherals. - Manage inventory control, material requirement planning, spare parts ordering and perform stock take/stock reconciliation - Liaise with vendor for RMA and warranty parts. - Work with sales team to ensure that equipment and spare parts are available for customer when needed. Show less
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MFS Technology (Malaysia)
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Malaysia
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Appliances, Electrical, and Electronics Manufacturing
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100 - 200 Employee
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Production Engineer
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Jun 2018 - Aug 2018
Task/Responsibility: - Machine commissioning. - Material buyoff. - Assist in measurement, data compilation, and data interpretation. Task/Responsibility: - Machine commissioning. - Material buyoff. - Assist in measurement, data compilation, and data interpretation.
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Education
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2016 - 2019
Universiti Teknikal Malaysia Melaka
Bachelor's degree, Electronics Engineering
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