Unqualified Supply Teacher

• Oct 2021 - Present

Worked as a Learning Support Assistant taking on caseworker tasks and duties for four students who had a range of learning disabilities at a West London sixth form college in which I was then moved into supply. I have been working for Strategy as a Secondary School cover teacher for three months within-subjects of Art, Drama, English and Health & Social Care. I have supplied for three different Harris' Academies across South London and have stayed on for over a month teaching English for South Norwood. Currently, I am working in Orpington as their main cover mostly teaching and planning Drama lessons.•Maintained focused, inclusive, and supportive learning environments •Provide students with personalized educational, behavioural, and emotional support•Completed EHC reports on students’ behaviour, interventions, and results •Ability to assess and grade all years as a cover•Responsible for instructing students with disabilities•Prepared and administered subject tests•Communicated instructional expectations to students•Recognized for teaching excellence •Teaching 7-12 grade level, students•Was taken on a temp basis for one month at Harris Academy South Norwood teaching English to all year groups

Race Justice Strategy Board GARA Rep

• Oct 2020 - Present

As a Core Rep of Goldsmiths Anti-Racist Action Group (GARA), I sit and advise as well as lead on Goldsmith's first race justice strategy board. The anti-racism strategy that has been implemented across Goldsmiths from decolonising the curriculum to mandatory anti-racism training for all staff and students is underpinned by the continuous work that GARA has led and continues to do.GARA representatives, who are trained community engagement officers, are keen to feed into and assist the process as active consultants on public outreach and engagement with Lewisham Borough. Goldsmiths Anti-Racist Action (GARA) held a 137-day sit-in occupation of Goldsmiths building Deptford Town Hall in 2019, in protest at inaction on racial injustice at the College.The occupation was brought to a close on 27 July 2019 after the College and the campaigners established a mutually-agreed statement of commitments. Staff and students from departments across the College are working towards meeting these commitments.

Workshop Facilitator

• Dec 2019 - Jun 2020

Access All Areas is a theatre company that focuses on making urban, disruptive performances by learning disabled and autistic artists. They run a wide range of different workshops and projects for the learning disabled. Take Part Programme which run several different short- and long-term workshops are designed to use drama to build resilience, improve wellbeing and manage difficult situations through play and communication. While working for AAA I helped in the organization, planning and delivery of the Take Part programme as well as extended support with admin tasks like registers, evaluation forms and resilience passports. •Built trusting relationships by displaying an in-depth understanding of needs, providing solutions, and delivering on the spot support•Prepare workshop space and materials•Supported participants in workshops by joining in with activities •Facilitated small groups of participants in drama tasks and discussions •Helped participants develop proficiencies such as coping mechanisms, technical abilities, and job skills•Tracked participants behaviours, daily activities, new skills, and notable incidents for documentation purposes

Modern Slavery Support/Case Worker

• Oct 2018 - Jun 2020

Working as a support worker taking on caseworker duties and responsibilities at Medaille, I worked with external agencies and statutory bodies in making sure that all clients/service users who were victims of trafficking were supported adequately in their first steps towards safety. We support and take on client users cases by providing safe temporary housing and opportunities for physical and psychological healing, rehabilitation, and advocacy. Acted as an interpreter/Translator for some service users who did not speak the English language •Provided high-quality support provision to service users•Safely stored client user records in capita database through The Salvation Army, in compliance with confidentiality laws and policy regulations•Observed client users progress through therapy sessions and examining daily behaviour•Built trusting client relationships by demonstrating a deep understanding of requirements while providing professional, attentive support•Assessed individual needs through detailed assessments to help create specialized care plans•Provided support in social, physical, and emotional areas to assist clients with integrating into the local community

Youth Worker

• Nov 2018 - Jun 2019

As a youth and community worker, I planned and implemented various educational sessions for young people with mixed abilities and underwent a series of training creating an inclusive practice to ensure a safe environment. I have experience in community engagement and outreach having done a community consultation for the local area of Rathbone to assess the needs of the residents and help meet the needs of the community. Led, planned, designed, and facilitated sessions for those at risk of knife crime as well as gained a deeper understanding of the funding process.•Attended regular training and development to keep up to date on safeguarding, first aid and local policies•Set up and ran arts-based programmes, designed to increase young people’s creativity and mental wellbeing•Offered key emotional support to special needs youth •Assisted in planning, developing, and implementing strategies such as business development, funds obtaining and educational activities •Built healthy and long-lasting relationships with young people by providing supportive, helpful, and caring environments

Housing Support Advisor

• Nov 2017 - May 2018

Assisted and advised clients to find accommodation in London through the Two-Step programme which provides a specialized housing service for single homeless people in London working with local charities, night shelters, day centres and councils. Conducted 1-1 assessments with referred clients assessing their needs and mental health, signposting when needed. Managed the booking system as well as led weekly housing training for assessed and approved service users on their rights and responsibilities as new tenants. Worked alongside the OODAAT (One Day At A Time) key worker helping substance misusers to live in an abstinent recovery providing a holistic approach to their recovery. Took on the role of admin managing and organising clients’ files, emails and referrals. •Developed an understanding of the basics of the benefit system•Dealt firsthand with referrals from other agencies and answering emails•Dealt with complex housing situations professionally and according to housing policies •Ensured clients received access to external support services for continued client’s satisfaction and assistance•Conferred with my direct line supervisor to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies•Trained new volunteer staff how to properly conduct client interviews, improving team efficiency and productivity•Maintained thorough and accurate records outlining the programme operations and client progress •Attended a three-day course on Adult Mental Health First Aid•Delivered a two-day training class to approved service users on their housing rights every week

Reservist

• Sep 2015 - Feb 2016

System Administrator

• Sep 2013 - Aug 2015

Performed network client hardware and software upgrades for two thousand Air Force staff personnel supporting Air Expeditionary Training Command mission at Defense Language Institute Foreign Language Center. Responds to trouble calls, isolates faults, detects causes and recovers system from software/hardware failure. Provides technical support for 8 government blackberry and iPhone accounts creates profiles and troubleshoots network outages. Maintained $216K of equipment inventory and processed purchase request orders for bi-annual tech refresh requirements.• Managed system admin shop during 80% manning shortage• Prioritized and resolved 300+ remedy tickets for 517 Training Group• Installed accredited software on 150+Air Force systems with minimal network interruption• Resolved critical firewall connectivity issue • Removed redundancy from security and distribution list increasing productivity by 10%

Helpdesk Technician

• Nov 2014 - Apr 2015

Installed, removed, configured and made repairs to telecommunications equipment and systems for the Ali Al Salem Air Base Network. Provided support for coalition forces and assisted in rescue missions downrange regarding network outages. Created and resolved work orders in Remedy ticket system.• Guided and trained new Help Desk Technicians • Monitored critical service interruptions• Coordinated 1.1k remedy tickets with 2 day turn around

Network Administrator

• Sep 2009 - Sep 2013

Provided network support and advice to five squadron commanders, leaders and 700+ group personnel. Analyzed, developed, and performed troubleshooting strategies to resolve computer,phone, print systems problems and electronic mail issues. Managed all trouble tickets and fix actions. Instituted hardware and software upgrades as well as troubleshot connectivity issues on 6 classified/unclassified network systems. Responsible for information systems hardware and software for the unit computers and peripherals work. Primary asset manager for computer equipmentaccounts worth thirty thousand dollars. Supported missions in South Korea as well as Thailand.• Averted 200+ account deletions with no mission stoppage assuring system security• Installed antivirus software resulting in zero infiltrations• Provided crucial desktop and network support during Operational Readiness Inspection with excellent rating • Trouble shot and repaired over 2k computer problems resulting in higher efficiency• Closed 200 network outages eliminating need for increased tech support • Helped implement Korean and US networks resulting in effective mission readiness

Information Management

• Dec 2007 - Sep 2009

Assisted flight secretary with daily information management. Tracked suspense’s and updated staff meeting slides. Installed, updated and optimized Air Force Network computers ensured 100% flight access. Managed and updated recall rosters and reoccurring staff updates ensuring flight leaderships situational awareness.• First in unit to have approved electronic file plan resulting in true electronic records management • Maintained flight web portals allowing high demand information to be readily available enhancing productivity by 40%