Experience

Green Hills Public Library District

• United States
• Libraries
• 1 - 100 Employee

• Circulation Associate

  • Feb 2019 - Present

  • Answers and directs patron inquiries while providing friendly and gracious customer service to all.• Adept in using SIRSI Dynamic Workflows software to access patron accounts, search and locate materials in catalog, edit material information, and populate daily reports.• Efficiently completes daily tasks of returning patron messages, pulling materials from collection for patron holds, processes incoming and outgoing materials, and reconciles cash drawer.• Participates in collection maintenance by evaluating state of materials, organizing shelves, and creates themed recommendation displays.



Exit Strategy Brewing Company, LLC

• United States
• Food & Beverages
• 1 - 100 Employee

• Taproom Manager/Bartender

  • Mar 2016 - Present

  • Addresses employee and customer questions and concerns.• Manages staff of 15 and oversees daily operations, while providing excellent customer service and beer education to patrons.• Directs hiring and training, creates staff schedule, oversees Mug Club and assists general manager with inventory and administrative duties.• Current BASSET and Food Sanitation Certifications. • Addresses employee and customer questions and concerns.• Manages staff of 15 and oversees daily operations, while providing excellent customer service and beer education to patrons.• Directs hiring and training, creates staff schedule, oversees Mug Club and assists general manager with inventory and administrative duties.• Current BASSET and Food Sanitation Certifications.



Harry’s Sports Bar

• Server

  • Apr 2015 - Jun 2017

  • Provided excellent customer service with the ability to multitask. • Ensured patron and establishment safety by adhering to sanitation, safety and alcohol beverage control policies.• Contributed to team efforts in sales goals, sanitation maintenance, and service help. • Provided excellent customer service with the ability to multitask. • Ensured patron and establishment safety by adhering to sanitation, safety and alcohol beverage control policies.• Contributed to team efforts in sales goals, sanitation maintenance, and service help.



AMC Theatres

• Entertainment Providers
• 700 & Above Employee

• Manager

  • Mar 2015 - Sep 2015

  Headed the Food and Beverage department, oversaw staff development, set sales goals for team members.

• Manager

  • Oct 2011 - Mar 2015

  Headed rotating departments: Food and Beverage, HR, Administration, Digital Booth programming.

• Supervisor

  • Aug 2008 - Oct 2011

  Assisted managers in weekly staff scheduling, staff evaluations, food and beverage inventory, marketing, and daily floor operations.

• Film Crew Lead

  • May 2006 - Aug 2008

  Provided guests with the best possible out-of-home entertainment experience by giving friendly and fast guest service in a clean and comfortable environment.