Marketing Manager

• Jul 2022 - Present

District Manager

• Feb 2021 - Jul 2022

Community Manager

• Feb 2021 - Sep 2021

Property Manager

• Aug 2020 - Feb 2021

Assistant Manager/Leasing

• Jun 2019 - Aug 2020

The Indie Glendale Collection - featuring 7 properties throughout Glendale. The Indie Glendale Collection - featuring 7 properties throughout Glendale.

Co-Property Manager

• Feb 2019 - Jun 2019

Assistant Property Manager

• Apr 2018 - Feb 2019

Responsible for assisting the Community Manager in 348-unit residential rent control property (currently under renovation); assume supervisory role in manager’s absence; manage timely rent collections; assist with accounting procedures including rent collections, legal notices; manage move-in/move-out files for accuracy and completion; process all move-out accounting; monthly report preparation including scheduled rent increases and lease renewal offers; enforce community rules; coordinate and schedule required maintenance to ensure safety, quality, timeliness, and resident satisfaction; manage leasing consultant and temporary staff. Show less

Property Manager

• Sep 2005 - Dec 2017

Responsible for all aspects of property management for 21-unit residential rent control building; including all maintenance and upkeep (preventative and ad hoc); oversight of all vendor repairs and contract negotiations; rental rate setting, collection and posting; tenant acquisition and retention; service of all informational and legal notices; coordinate with LAHD and AOA to ensure compliance with rent control and SCEP ordinances and regulations; responsible for all accounting, budgeting and timely payment of invoices; worked with legal team to handle evictions as necessary from service to lock-out. Show less

Customer Service Manager

• Dec 2013 - Nov 2016

Responsible for responding to and generating leads, soliciting referrals, and meeting aggressive monthly sales targets; track and manage personal sales, information calls, and leads through client database (MindBody); responsible for conducting tours and rate presentations; assist new and current students with memberships, classes, teachers, schedules and overall yoga etiquette; schedule consultations with new and existing members to help guide their practice, and offer support and encouragement to foster retention; establish external relationships/partnerships within the community. Show less

General Manager

• Sep 2011 - Sep 2013

Responsible for overall management of all operations and financials for 200-seat historic, destination restaurant; created an environment of structure and professionalism to ensure successful growth potential, including raising standards, expectations and communication across all areas; examples of specific areas of significant improvement include (but not limited to) OpenTable and Aloha maintenance, security systems, inventory and beverage program, HR, gift card program, sales audits, and property management. Show less

Event Sales Manager

• Feb 2010 - Sep 2011

Created, implemented and standardized procedures and management of events program resulting in a 300% increase of booked events over previous year; creation of collateral, contracts, and BEO’s, as well as sales tracking procedures; acquisition of new clients; event management from inquiry to day-of including menu & bar/wine selections, coordination of all rentals and outside vendors; creation and management of multiple, dynamic and simultaneous timelines to maximize event anda la carte business. Show less

Catering Sales Manager

• Sep 2009 - Feb 2010

Responsibilities included handling all client relations from inquiry, site visit, proposal, execution of BEO and contract; coordination of all necessary rentals and permit acquisition; liaison between Chef and support staff to establish ease and flow of event; on-site event management and client follow-up to ensure guest satisfaction; creation of collateral packages to best feature and sell the Malibu Pier property and its restaurants; attended local networking events; cold-called to generate new business including local business outreach efforts, and created and implemented a concierge rewards program. Show less

Banquet Sales/Marketing

• Aug 2007 - Aug 2009

Responsibilities included creating sales and banquet collateral; standardizing distribution materials to ensure that all information matched across all departments and website; generating and cold-calling sales leads; developing and maintaining relationships with local Visitor & Convention Bureaus, Chambers, and local event planners; scheduling and hosting site visits for potential clients. Responsibilities included creating sales and banquet collateral; standardizing distribution materials to ensure that all information matched across all departments and website; generating and cold-calling sales leads; developing and maintaining relationships with local Visitor & Convention Bureaus, Chambers, and local event planners; scheduling and hosting site visits for potential clients.