Experience

FieldRoutes, a ServiceTitan company

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Technical Writer

  • Apr 2020 - Present



Harvest Amarillo Church

• Amarillo, Texas Area

• Administrative Pastor

  • Aug 2018 - Aug 2019

  * Evaluated operations and facilitated planning of events, processes, and personnel as senior member of pastoral staff in 450 member church. * Established and maintained financial and administrative systems as multi-site campus became independent church. * Established and documented church’s standard financial and administrative procedures. * Created banking and financial systems, directed contribution accounting on a weekly basis, monitored budgets, accounts payable, expense accounts and performed purchasing card reconciliation. * Trained and managed financial administrator on bookkeeping and financial management tasks. * Processed all employee onboarding and record-keeping ensuring state and federal compliance. * Oversaw year-end financial reporting such as W2’s, 1099’s, and charitable giving statements to large group of contributors. * Administered software systems, including email, MS Office 365, Dropbox, Fellowship One and Planning Center church management software, QuickBooks, and online giving service Pushpay. * Provided IT hardware support, software troubleshooting, purchasing, and maintenance involving laptops, workstations, and networked devices in a primarily Mac OSX and iOS environment. * Negotiated and implemented new health benefits packages for church staff. * Monitored legal issues and ensured correct documentation and records were kept. * Addressed in-house and community benevolence requests. * Provided weekend preaching and special event teaching as needed. * Provided classroom teaching and individual mentoring to lay leaders, staff, interns, and aspiring pastoral candidates. * Provided general pastoral care for congregation involving spiritual coaching, hospital visitation, weddings, and funerals. * Supported the operation of multiple Sunday services in other various capacities. Show less



Harvest Christian Fellowship

• United States
• Religious Institutions
• 1 - 100 Employee

• Small Group Pastor

  • Jul 2015 - Jul 2018

  * Managed small group system in fast-growing church plant as it grew from 125 to 450 in attendance. * Expanded number of groups 150% by recruiting and training multiple sets of new leaders. * Created weekly curriculum used in sermon-based discipleship small groups, distributing it via email and web-based downloads. * Wrote weekly articles for encouragement and equipping of small group leadership team. * Planned and executed various events for the recruiting and equipping of small group leaders, including new-leader training seminars, leader community gatherings, and an annual summit for the entire leadership community across all campuses of multi-site church. * Proposed and implemented new small group leader coaching team. Recruited and equipped three group coaches to share planning, encouragement, care, and oversight for leaders in the group system. * Recorded and analyzed weekly group attendance records used in performance metric reporting. * Designed and printed small group directory twice per year for publicizing small group life and opportunities. * Managed support and special topic groups such as those for substance abuse, financial management, and marriage enrichment through training, facility planning, and curriculum advice. * Connected new members and attendees to appropriate small groups with the goals of relational support, personal growth, and involvement in service by means of personal contacts, public announcements, written directories, and group-connect events. * Provided weekend preaching and event teaching as needed. * Provided classroom and individual teaching and mentoring to ministry interns as well as aspiring pastoral candidates. * Provided general pastoral care to congregation including spiritual coaching, hospital visitation, weddings, and funerals. * Supported the operation of multiple Sunday services in various capacities. Show less



Anchor Power Services

• Amarillo

• Finance Manager

  • Aug 2014 - May 2015

  * Maintained key administrative and financial systems for 25-employees utility services company. * Documented each customer job, tracking employee and equipment hours for weekly invoicing. * Recruited, hired, and managed full-time bookkeeper and trained on financial systems and procedures. * Performed all accounts receivable communications with customers, primarily Xcel Energy. * Reviewed and scheduled accounts payable on weekly basis. * Performed weekly payroll processing, ensuring state and federal compliance. * Oversaw banking relationships, monitored budgets, employee expense accounts, and performed purchasing card reconciliation. * Executed year-end financial reporting such as W2’s and 1099’s. * Administered software systems, including email accounts, MS Office 365, QuickBooks, and company website. * Provided IT hardware support, software troubleshooting, purchasing, and maintenance involving laptops, workstations, and networked devices such as printers, smartphones, and tablets in an environment based on Windows 10, Apple iOS, and Android. * Administered health benefits packages for eligible employees. * Performed human resources functions including employment applications, interviewing, hiring, terminations, benefits, onboarding, and record-keeping, ensuring state and federal compliance. Show less



Healthesystems

• United States
• Insurance
• 200 - 300 Employee

• Business Analyst

  • Aug 2010 - Jun 2014

  • Analyzed business data and created technical documents for internal and external stakeholders in workers comp insurance services company. • Teamed with SME’s in troubleshooting provider and customer ordering, payment, and reporting problems for web-based payment portal providing workers comp ancillary services including medical equipment, home health, and transportation. • Built SQL queries to create custom data sets for the analysis and resolution of customer order and provider payment issues • Created process documentation using tools such as MS Office (Outlook, Word, Excel, PowerPoint), MS Visio, SnagIt, and Adobe Photoshop for client communication, internal training, and corporate presentations. • Ensured technical documentation conformed with firm’s established style guide. • Created user documentation for web services portal, as well as producing monthly release notes for web-based tools as they developed through the SDLC. • Developed into in-house SME on MS SharePoint document storage system and performed a major reorganization of all department technical documentation. Show less



AMARILLO SOUTH CHURCH OF CHRIST INC

• United States
• Religious Institutions

• Small Group Minister

  • Jan 2007 - Feb 2009

  * Managed small group system of approximately 80 groups in 2,500+ member church environment. * Expanded number of groups by recruiting, training new leaders and guiding new group launch procedures. * Created weekly curriculum used in sermon-based discipleship small groups. * Reviewed and evaluated third-party group curriculum, establishing list and library of recommended topical curriculum. * Wrote articles for encouragement and equipping of group leadership teams. *Wrote and produced various promotional documents, brochures, training manuals, and other technical documents used in growing the small group system. * Planned and executed various events for the recruiting and equipping of small group leaders, including new-leader training seminars and inspirational leadership community gatherings. * Wrote leadership training curriculum for existing and aspiring small group leaders. * Proposed and implemented new small group leader coaching system. Recruited and trained six coaches to share encouragement, care, and oversight responsibilities in the small group system. * Designed and printed extensive small group directory twice per year for publicizing small group life and opportunities. * Placed numerous new members and attendees in appropriate home-based small groups via personal contacts, public announcements, group directories, web-based information, and group-connect events. * Provided preaching and classroom teaching and personal spiritual mentoring to staff and aspiring leaders. * Provided general pastoral care of congregation involving spiritual coaching, hospital visitation, weddings, and funerals. * Supported weekend services as an usher, greeter, communion server, public communicator, and in other various capacities. Show less