Stephanie Hatten
Cafe Manager at Fulcrum Coffee- Claim this Profile
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Topline Score
Bio
Christopher Scott
Stephanie is extremely knowledgeable, has amazing customer service skills, and is a wonderful teammate.
Christopher Scott
Stephanie is extremely knowledgeable, has amazing customer service skills, and is a wonderful teammate.
Christopher Scott
Stephanie is extremely knowledgeable, has amazing customer service skills, and is a wonderful teammate.
Christopher Scott
Stephanie is extremely knowledgeable, has amazing customer service skills, and is a wonderful teammate.
Experience
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Fulcrum Coffee
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United States
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Food and Beverage Services
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1 - 100 Employee
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Cafe Manager
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Sep 2018 - Present
As manager of Fulcrum Coffee's first cafe, my role is to design and organize all elements of a retail cafe in order to create an engaging experience where patrons can connect with the story of specialty coffee, from farm to cup. My responsibilities involve creating this cafe experience from the ground up in collaboration with our cafe design team, hiring and managing cafe staff, overseeing staff training and education, designing the menu for our food and beverage offerings, and hand-picking exceptional, local vendors and suppliers to partner with.
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Coffee Analysis Intern
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Oct 2017 - Present
Sample roasting, scoring specialty coffee cuppings, coffee dialing, special projects
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Experience Coordinator
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Mar 2016 - Apr 2017
Experience Coordinators at the La Marzocco Cafe and Showroom in Seattle, provided excellent customer service and work with a team of coffee professionals to craft drinks from menus designed by the current roaster in resident. Skills included dialing espresso, pour-over methods, speciality coffee drinks, operating and programming La Marzocco and ModBar commercial espresso machines, hosting public coffee education events and facilitating demos on La Marzocco home espresso machines. Experience Coordinators at the La Marzocco Cafe and Showroom in Seattle, provided excellent customer service and work with a team of coffee professionals to craft drinks from menus designed by the current roaster in resident. Skills included dialing espresso, pour-over methods, speciality coffee drinks, operating and programming La Marzocco and ModBar commercial espresso machines, hosting public coffee education events and facilitating demos on La Marzocco home espresso machines.
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Stumptown Coffee Roasters
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United States
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Food & Beverages
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100 - 200 Employee
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Tasting Bar Hospitality Hostess
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Oct 2014 - Mar 2016
Lead public coffee tastings within the context of direct trade speciality coffees. Lead public coffee tastings within the context of direct trade speciality coffees.
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Momo Cart
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United States
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Restaurants
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Co-Owner
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May 2012 - 2015
Built and manage two food carts; a mobile bike-powered dumpling cart, and a trailer selling a full menu of Nepalese food. Responsibilities include recipe design, marketing, legal compliance, branding, web design, social media. Built and manage two food carts; a mobile bike-powered dumpling cart, and a trailer selling a full menu of Nepalese food. Responsibilities include recipe design, marketing, legal compliance, branding, web design, social media.
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Microtech Instruments
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United States
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Appliances, Electrical, and Electronics Manufacturing
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Electronics Engineer
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Nov 2008 - Aug 2009
Testing and calibrating THz sources and detectors. Our sources generate THz using Backwards Wave Oscillator (BWO) technology. Testing and Calibrating THz detectors: Golay Cell and Pyroelectric. Customer Sales and installation of sophisticated THz systems at research institutes. Testing and calibrating THz sources and detectors. Our sources generate THz using Backwards Wave Oscillator (BWO) technology. Testing and Calibrating THz detectors: Golay Cell and Pyroelectric. Customer Sales and installation of sophisticated THz systems at research institutes.
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Education
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Specialty Coffee Association
Coffee Tasters Level 1, Coffee Sensory Analysis -
Walla Walla University
B.S., Physics