Kholoud Hemmat
Software Operations Manager at Magints- Claim this Profile
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Bio
Khaled Maddah
Over so many years I worked with Kholoud on countless number of projects and assignments and got to closely witness how skilled she is on the technical and leadership levels. She is fully capable of simply getting things done in the best, fastest and most efficient ways. Highly skilled in a wide set of software development areas and always up to the challenge of learning everything new with a 'nothing is impossible' spirit that is always impressive. Very supportive and cooperative as a team player and very talented leader. No doubt she is a crucial pillar of every team and an important factor in the growth journey of every organization.
Mohamed El Azab
Very smart and have a good leadership personality
Khaled Maddah
Over so many years I worked with Kholoud on countless number of projects and assignments and got to closely witness how skilled she is on the technical and leadership levels. She is fully capable of simply getting things done in the best, fastest and most efficient ways. Highly skilled in a wide set of software development areas and always up to the challenge of learning everything new with a 'nothing is impossible' spirit that is always impressive. Very supportive and cooperative as a team player and very talented leader. No doubt she is a crucial pillar of every team and an important factor in the growth journey of every organization.
Mohamed El Azab
Very smart and have a good leadership personality
Khaled Maddah
Over so many years I worked with Kholoud on countless number of projects and assignments and got to closely witness how skilled she is on the technical and leadership levels. She is fully capable of simply getting things done in the best, fastest and most efficient ways. Highly skilled in a wide set of software development areas and always up to the challenge of learning everything new with a 'nothing is impossible' spirit that is always impressive. Very supportive and cooperative as a team player and very talented leader. No doubt she is a crucial pillar of every team and an important factor in the growth journey of every organization.
Mohamed El Azab
Very smart and have a good leadership personality
Khaled Maddah
Over so many years I worked with Kholoud on countless number of projects and assignments and got to closely witness how skilled she is on the technical and leadership levels. She is fully capable of simply getting things done in the best, fastest and most efficient ways. Highly skilled in a wide set of software development areas and always up to the challenge of learning everything new with a 'nothing is impossible' spirit that is always impressive. Very supportive and cooperative as a team player and very talented leader. No doubt she is a crucial pillar of every team and an important factor in the growth journey of every organization.
Mohamed El Azab
Very smart and have a good leadership personality
Credentials
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Project Management Professional (PMP)®
Project Management InstituteNov, 2022- Nov, 2024 -
Advanced Certified Scrum Developer
Scrum AllianceApr, 2021- Nov, 2024 -
Project Management Professional – PMP (Prep Course)
AmCham EgyptMay, 2020- Nov, 2024 -
Certified Scrum Developer® (CSD®)
Scrum AllianceApr, 2020- Nov, 2024 -
Certified ScrumMaster (CSM)
Scrum AllianceNov, 2019- Nov, 2024 -
ICAgile Certified Professional in Agile Team Facilitation (ICP-ATF)
ICAgileOct, 2019- Nov, 2024 -
ICAgile Certified Professional (ICP)
ICAgileSep, 2019- Nov, 2024 -
PyTorch Scholarship Challenge
UdacityNov, 2018- Nov, 2024 -
Agile Foundation Certificate
Software Engineering Competence Center-SECCApr, 2014- Nov, 2024 -
MCPS: Microsoft Certified Professional
MicrosoftApr, 2014- Nov, 2024
Experience
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Magints
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Egypt
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IT Services and IT Consulting
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1 - 100 Employee
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Software Operations Manager
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Aug 2020 - Present
• Currently leading multiple technical teams.• Primary responsibilities include, but are not limited to, technical direction on building highly customer focused and large-scale software components, overseeing agile software development process, working with various stakeholders (PM, TPM, UX, Business/Operations Leads) on requirement/design/integration of software components, addressing customer issues/escalations and last but not the least, providing production support to existing systems.• Ensures that all contracted projects deliverables are completed.• Works closely with the business team to construct feasible winning proposals.• Participates in any technical, SLA, or contract compliance escalation as appropriate.• Establishes periodic status meetings with the client, and all involved stakeholders to discuss the status.• Provide support for the ongoing operational projects.• Participates in resource planning with the HR department to provide required resources for current and upcoming projects.• Supervises agile teams and remove roadblocks for them.• Follow up with Squad leaders / Scrum masters on a daily and weekly basis and solve their issues.• Weekly report for each squad's status and performance.• Align capacity of squads and resources.• Plan, follow-up with recruitment for current or new squads.• Align with the business department to know the coming squads and start hiring/ allocating talents.• Manage the budget for each squad, along with the profit margins, and suggest bonuses for best performers.• Suggest the best technologies for a squad systems or products.• Facilitate a better environment for people.• Send monthly report of team performance, squad progress to business department, CEO, and attend monthly meetings with client. Show less
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Head of Development Section
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Jul 2015 - Jul 2020
• Supervise activities between internal and external resources and facilitate smooth workflow for service delivery.• Evaluate project data for accuracy and take the lead in setting project targets and priorities.• Responsible for the quality of project deliverables. Responsible for choices concerning architecture, planning, and framework of the deliverable.• Give training and mentorship to team members to make them better on the job.• Review customer technical demands and instructions and assist internal team and customers to identify the best order for lifts, and the most efficient methods of maintaining and using delivered materials.• Remain knowledgeable of current technology and carry out research to identify new trends that can be used to achieve maximum results.• Oversee day-to-day operation. Show less
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Softec Technologies
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Egypt
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Software Development
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100 - 200 Employee
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Senior software developer
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Oct 2011 - Jun 2015
• Acted as mentor and technical reference to the development team• Actively participated in the enhancement of communication processes between team members, project management and top-level management• Participated in setting accurate deadlines for new phases• Raised minimum quality levels for my team through coding practices sessions and coding reviews
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software developer
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Oct 2009 - Oct 2011
• Involved in Altair (sophisticated fleet management system intended to be presented as cloud application for online subscription)• Participated heavily in all architecture, design and development aspects• Responsible for application infrastructure, setup modules & database maintenance• Self-educated to new trends in development to face rapid, frequent and severe changes in requirements and application• Participate in defining code standards and best practices
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Tech Mahindra
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IT Services and IT Consulting
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700 & Above Employee
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Software developer
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Jul 2008 - Jul 2009
Responsible for application development, maintenance and support Responsible for application development, maintenance and support
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Education
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2007 - 2008
Information Technology Institute ITI
Diploma, Information Technology -
Cardiff School Of Business
Executive MBA, Business Management
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