Experience

PIKA International, Inc

• United States
• Environmental Services
• 1 - 100 Employee

• Business Development Manager at PIKA International Inc.

  • Jan 2021 - Present



ALS

• Australia
• International Trade and Development
• 700 & Above Employee

• Technical Sales Representative

  • Feb 2015 - Jan 2021



Eurofins Xenco

• United States
• Environmental Services
• 1 - 100 Employee

• Business Development Manager

  • Oct 2001 - Jan 2015

  Manage sales efforts for the North Texas, West Texas & Oklahoma territories, which includes laboratory locations in Dallas and Odessa, and a Customer Service Center in OklahomaProvide sales and technical support to the national sales team as the Team Leader for National Sales Execute market penetration and advertising activities Perform Market Research and Sales Plan DevelopmentGenerate proposals and bid submittals for clients and industry opportunities Provide first contact level between laboratory and major Dallas-Fort Worth & Oklahoma clientsAddress any client issues, complaints, corrective action plans, and feedbackImplement, coordinate, and track client projects and ensure that activities are carried out in accordance with scopes of work, specifications, schedules, and budgetsProvide Technical Support for clientsAcquire new accounts and build strong relationships with current clients

• Dallas Laboratory Director

  • Oct 2001 - Jan 2015

  Manage and coordinate with the Oklahoma Service Center and Dallas Laboratory supervisors to cover all critical issues of operations and special projectsEnsure quality and timely delivery of client projects within budgetPerform technical review of client projectsProvide Vendor evaluationManage project scheduling and staffing plans Recruitment of employees and employee performance evaluationsDevelop and implement strategic training plans to optimize the efficiency of operationsProvide client services and policy training for all locationsPreparation and continued compliance for NELAC Certification Ensure that each customer experience promotes confidence, satisfaction and exceeds all expectations of the client

• Operations Director/Senior Project Manager DFW

  • Oct 2001 - Jul 2007

  Provide first contact level between laboratory and major Dallas-Forth Worth clientsImplement, coordinate, and track client projectsEnsure quality and timely delivery of client projects within budgetPerform technical review of client projectsAddress any client issues, complaints, corrective action plans, and feedback.Sales & MarketingAcquire new accounts and build strong relationships with current clients and vendorsVendor evaluationManagement of daily operations for XENCO DFW facilityManage project scheduling and staffing plans Employee recruitment and employee performance evaluationsCustomer Support Prepare and review final reports for Analytical projectsTraining and coaching for all departments.Quality Assurance and Quality control for the DFW facility.Preparation and continued compliance for AIHA and NELAC CertificationResponsible for the development of the IAQ capabilities for the organization, key player in major competitor acquisitions, and the relocation of the Dallas facility.



Steve Moody Microservices

• Carrollton, TX

• IAQ Analyst/Customer Support

  • Oct 2000 - Oct 2001

  Project Manager for mold clients Ensure quality and timely delivery of client projects Provide Customer Support Training and coaching for all new analysts Ensure Quality control/Quality assurance Involved in the development of the IAQ area of the laboratory Project Manager for mold clients Ensure quality and timely delivery of client projects Provide Customer Support Training and coaching for all new analysts Ensure Quality control/Quality assurance Involved in the development of the IAQ area of the laboratory



Kelly Scientific Contract Employee for Kayla Foods

• Carrollton, TX

• Quality Assurance Supervisor

  • Jun 2000 - Oct 2000

  Ensure Quality Control of each culture tank via a series of protocol tests Provide Quality Control reports to direct supervisor Ensure Quality Control of each culture tank via a series of protocol tests Provide Quality Control reports to direct supervisor



Mycotech

• Butte, MT

• Laboratory Technician

  • 1999 - 2000

  Provide quality control on the organization’s product. Perform Research & Development for new and existing products Perform research to determine a greater efficiency for plant production. Provide quality control on the organization’s product. Perform Research & Development for new and existing products Perform research to determine a greater efficiency for plant production.