Experience

VISCO Global Trade Software

• United States
• Software Development
• 1 - 100 Employee

• West Coast Division Manager

  • Feb 2015 - Present

  • Implementation – Training new clients how to use VISCO, schedule scrum call to ensure that projects are delivered on-time. Creating creative solutions to accomplish the ideal business solutions while maintaining the client's budget for the project. • Sales-Schedule and present product demonstrations. Schedule necessary follow up calls and demos as needed. Maintaining existing client relationships. • Marketing –Editing and creating social media marketing and content. Write case studies, blogs, and other content for our website. Creating video tutorials and how-to content for existing clients. • Training- Train newly hired implementation managers on best practices, the onboarding process, create support tools for existing and new implementation managers to ensure they have the necessary information to be able to successfully implement new clients. • Support – Assistant with incoming support requests via email and phone calls ranging from system bugs to data plugs, financial and inventory analysis, reviewing A/R and A/P, and system and financial audits. Help resolve open support requests via our project management software. • Development –Provide solutions to enhance default system functionality, SQL data scrubs, and uploads. Create query-based reports and alerts, provide testing and feedback on completed projects before presenting to the client. Show less

• VP of Marketing /Sales

  • Feb 2015 - Present

  As a VP of Marketing and Sales at VISCO I helped launch a marketing campaign for a software application Grapes: The Wine App designed for owners and sales reps in the wine industry to manage day to day task such as client management, wine profiles, inventory, and wine club members in the palm of their hand. This project included but was not limited to social media networking, logo design, preparation and attendance for conferences, and newsletters releases.

• Implementation Manager

  • May 2016 - May 2018

  As an Implementation Manager I work closely with the project manager to ensure a timely and on budget on boarding process for our new clients as they learn and customize the software to best suit their business needs. This can includes customizing modules, creating new reports and alerts to ensure work flow, as well as analyzing business processes and success to ensure that VISCO is a valuable tool not only for the client at their business current level but moving forward as well.Support items can include diagnosing system issues, correcting user errors, analyzing inventory valuations, month end reconsideration, and providing solutions for new business processes. Show less

• Software Support Specialist

  • Feb 2015 - May 2016

  As A Software Support Specialist I provide support as it comes in both via email and phone. VISCO is logistics software that integrates with QuickBooks. Support questions can range from a wide verity of questions from entering a purchase order to correcting Invoices. Also as a support specialist it is important to be able adjust data in sql as needed, generate reports in excel, and to diagnose and recreate bugs.



Health Alliance of the Hudson Valley

• Banking
• 100 - 200 Employee

• Pharmacy Technician

  • Jan 2013 - May 2018

  • Verifying, and deliver patient medications, • Maintain all medication stations at a par level. • Compound I.Vs to a par level or according to the hospital's needs. All of which are verified by a pharmacist before delivery. • Ordering medications to ensure we have the stock needed to provide to our patients. • Verifying, and deliver patient medications, • Maintain all medication stations at a par level. • Compound I.Vs to a par level or according to the hospital's needs. All of which are verified by a pharmacist before delivery. • Ordering medications to ensure we have the stock needed to provide to our patients.