Patryk Galicki

Voicebot Designer/Analyst at Talkie.ai
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Contact Information
us****@****om
(386) 825-5501
Location
PL
Languages
  • English Limited working proficiency
  • German Elementary proficiency
  • Polish Native or bilingual proficiency
Skills

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Bio

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5.0

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Oskar Jedynasty

Patryk has a balanced mix of analytical, process-design and technical skills, making him a proficient designer of conversional bots. I can truly recommend cooperation with Patryk.

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Credentials

  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Nov, 2022
    - Nov, 2024
  • ECDL 2D Computer Aided Design
    ECDL / ICDL Certification
    Jan, 2017
    - Nov, 2024
  • ITIL Foundation Level
    AXELOS Global Best Practice
    Feb, 2023
    - Nov, 2024

Experience

  • Talkie.ai
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Voicebot Designer/Analyst
      • Mar 2023 - Present

  • ERGO Hestia
    • Poland
    • Insurance
    • 700 & Above Employee
    • Bot Designer
      • Oct 2021 - Feb 2023

      - design of conversational bots (use of NLU engines e.g. RASA),- analysis of business processes and possibilities of their automation,- conducting workshops with the business to create conversation scenarios,- collaborating with developers in producing services that connect bots to internal systems and automate business operations,- maintaining and analyzing functioning bots, making further improvements.

    • Specialist
      • Jun 2021 - Oct 2021

      Handling of insurance policy solution processes in the Operations and Claims Settlement Office. Provide substantive support to the team with the Chief Specialist.

    • Bootcamp 2.0
      • Nov 2020 - May 2021

      Training in the design of conversational bots (chatbots and voicebots). Use of natural language understanding (NLU) engines and methods of integrating bots with external systems using Python.

    • Junior Specialist
      • Oct 2020 - May 2021

    • Office Clerk
      • May 2019 - Sep 2020

  • Wyceny i Ekspertyzy - Instytut Rynku Nieruchomości i Przedsiębiorstw Sp. z o.o.
    • Poland
    • Real Estate
    • 1 - 100 Employee
    • Data Analyst
      • Nov 2018 - Jan 2019

      Supporting work in the valuation of real estate (researching transactions, entering transactions into the database, obtaining documents and information necessary for the valuation process) Supporting work in the valuation of real estate (researching transactions, entering transactions into the database, obtaining documents and information necessary for the valuation process)

  • BAT
    • United Kingdom
    • Tobacco Manufacturing
    • 700 & Above Employee
    • Internship in the Health and Safety Department
      • Jul 2018 - Sep 2018

      Development of safety maps for all production machinery Development of safety maps for all production machinery

  • BAT
    • United Kingdom
    • Tobacco Manufacturing
    • 700 & Above Employee
    • Internship in the Engineering Department
      • Jul 2017 - Aug 2017

      Assist with the technical inventory of the factory (in CAD environment) Assist with the technical inventory of the factory (in CAD environment)

Education

  • Politechnika Gdańska
    Bachelor's degree, Business analytics
  • Politechnika Warszawska
    Engineer's degree, Land Use Planning and Management/Development

Community

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