Experience

Lakeside Foods, Inc.

• United States
• Food and Beverage Manufacturing
• 200 - 300 Employee

• Operation Manager-Manitowoc Packaging Center

  • Jan 2022 - Present

  Manitowoc, WI Responsible for the development of frozen packaging operations personnel and maintenance of systems including acquisition of raw materials, product processing, quality assurance, work safety, human relations and the shipping of quality-finished products consistent with Lakeside Foods' industry leading standards. Maintain an open line of communication with all personnel. Assist with the preparation of budgets and costs for plant operations. In the absence of the general manager and the… Show more Responsible for the development of frozen packaging operations personnel and maintenance of systems including acquisition of raw materials, product processing, quality assurance, work safety, human relations and the shipping of quality-finished products consistent with Lakeside Foods' industry leading standards. Maintain an open line of communication with all personnel. Assist with the preparation of budgets and costs for plant operations. In the absence of the general manager and the quality manager, the operations manager is responsible for ensuring compliance to regulatory requirements, industry regulated standards and overall food safety and quality functions. Show less



HMI COMPANY

• United States
• Construction
• 1 - 100 Employee

• Purchasing & Logistics Manager, HMI USA and FillRite Technologies, Inc.

  • Jan 2021 - Feb 2022

  Responsible for procurement of materials and supplies required for production, general use and capital assets for multiple corporate divisions. Manage the procurement process to ensure best possible pricing while maintain required product quality levels, on-time delivery performance and warranty support to product HMI and its clients. Ensure alternate supply sources for products and services from competitive certified suppliers are identified. Manage and order to Min-Max… Show more Responsible for procurement of materials and supplies required for production, general use and capital assets for multiple corporate divisions. Manage the procurement process to ensure best possible pricing while maintain required product quality levels, on-time delivery performance and warranty support to product HMI and its clients. Ensure alternate supply sources for products and services from competitive certified suppliers are identified. Manage and order to Min-Max inventory level recommendations as appropriate. Develop shipping carriers and methods to maximize delivery performance while minimizing delivery cost. Manage export shipments to maximize delivery performance while minimizing delivery cost. Manage supplier warranty claims to maximize return collections by HMI. Developed supplier performance metrics and consistently evaluated and updated supplier performance measures. Negotiated prices with suppliers and alternate sources that ensured the best possible product purchase value. Established lines of credit with suppliers. Create and manage standard and blanket purchase orders to ensure appropriate inventory levels. Selected Less Than Truckload (LTL), Full Truckload (FTL) and export forwarders to ensure maximum delivery performance while minimizing delivery cost. Developed freight carrier and export forwarder performance metrics. Manage application of appropriate incoterms for international freight shipments.

• Operations Manager/Sales & Customer Service Support Staff

  • Jan 2017 - Jan 2021

  Manitowoc, WI Assesses the production workflow to identity potential delays and respond to actual workflow restrictions. Evaluates and negotiates vendor pricing agreements to increase raw material cost savings. Appraises current and proposed manufacturing Bills of Materials to maximize profit margins. Issues manufacturing production work orders. Purchases and receives materials to ensure consistent production workflow. Negotiates freight and small package shipment vendor… Show more Assesses the production workflow to identity potential delays and respond to actual workflow restrictions. Evaluates and negotiates vendor pricing agreements to increase raw material cost savings. Appraises current and proposed manufacturing Bills of Materials to maximize profit margins. Issues manufacturing production work orders. Purchases and receives materials to ensure consistent production workflow. Negotiates freight and small package shipment vendor agreements. Coordinates North American and Intercontinental freight shipping. Vendor liaison for customer warranty claims. Supports Sales and Customer Service Departments by securing custom manufacturing pricing and establishes production schedules. Reports directly to senior management/ownership team.

• Customer Service Department Manager

  • Jan 2013 - Dec 2016

  Manitowoc WI Responsible for continued estimating and project coordination support to HMI's customer base. Maintains the schedule of local customer training service by HMI's contracting division’s polyurethane technicians. Provides technical support on equipment repair and maintenance issues. Audits current production and shipping processes to identify and evaluate the economic impacts on organizational expenditures and efficiencies. Implemented and administrates customer service software program and… Show more Responsible for continued estimating and project coordination support to HMI's customer base. Maintains the schedule of local customer training service by HMI's contracting division’s polyurethane technicians. Provides technical support on equipment repair and maintenance issues. Audits current production and shipping processes to identify and evaluate the economic impacts on organizational expenditures and efficiencies. Implemented and administrates customer service software program and database used to track specific customer questions and concerns. Provides software application and department processes training to customer service representatives. Defines customer service department staff evaluation metrics and assists staff in establishment of individual performance goals. Supervises employees processing of customer warranty claims with component equipment manufacturers. Analyzes and revises current production methods and processes to reduce and eliminate workplace injuries and lost-time worker's compensation claims by implementing employee training and utilizing available and new types of production equipment.

• Safety Compliance Manager

  • Jul 2014 - Jun 2016

  Manitowoc, WI Ensure that all OSHA regulatory practices and policies are in place. Actively enforce safety protocols within the workforce and workplace environment. Investigate all loss time injuries. Develop and revise task specific safety protocols to reduce the frequency of like injuries. Confirm that production equipment is functioning correctly and has not been modified from the original manufacturer’s condition.



HMI COMPANY

• United States
• Construction
• 1 - 100 Employee

• Equipment and Polyurethane Sales Representative

  • Jan 2011 - Dec 2012

  Manitowoc, WI Negotiated the sales of concrete lifting technologies including traditional mudjacking and polyurethane injection equipment and polyurethane foam materials. Developed strategic planning for increasing the scope of polyurethane application types. Organized multi-day slab lifting training and business operation classes at our facility. Provided project estimating content and training for the attendees of our training classes.

• Project Estimator

  • Jul 2009 - Jan 2011

  Raise Rite Concrete Lifting Inspected concrete raising projects, negotiating cost with residential and commercial property owners or their representatives. Re-inspected completed projects to confirm customer satisfaction and quality control standards had been met and/or exceeded.



Indiana Insurance

• United States
• Insurance
• 1 - 100 Employee

• Property Claim Representative III

  • Mar 1999 - Mar 2009

  Homeowner and Commercial property damage field claim adjuster serving northeast Wisconsin. Scope the extent of damage covered by insuring agreement. Estimate and negotiate multi-trade repair expenses. Interpret insurance policy language to ensure proper coverage conditions and limitations had been applied to damage claims. Investigate and determine the causes of damage to insured property.



Acuity Insurance

• United States
• Insurance
• 700 & Above Employee

• Inside Claims Representative

  • Jan 1998 - Mar 1999