Experience

CONA Services

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Information Technology Specialist

  • Oct 2019 - Present



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Delivery Tools Admin

  • Nov 2018 - Oct 2019

• Field En

  • Mar 2017 - Oct 2019



Atos

• Delivery Tools Analyst

  • Aug 2017 - 2019

   Lead Engineer for computer networks, software deployments, decrypt Dell security codes, Domain Administration by providing server access; Provide Video Conferencing solutions for WebEx meetings and video endpoints Network Administration of LAN/WAN, Wireless VoIP Administration of Polygram PBX, Install, Move, Add, Change. Conduct computer diagnostics, investigate and resolve problems Knowledge ITIL management processes of IT services, Problem Management Demonstrated problem resolution, task management skills faced paced analytical thinking System Administration of MS Exchange/Active Directory, Microsoft Console, RSA Token, WebEx Support, and Air watch wireless devices installation Project Management and planning of user migration to Windows 10 OS Desktop Support Engineer – Provide training for Video Conferencing, escalated support for desktop, laptops (MacBook, Window 8,10) and mobile devices (Android, iPhone IOS, OS)

• Technician II

  • Mar 2017 - 2019



NSCGl

• Field Engineer

  • Mar 2017 - 2019



Lathem Time

• United States
• Retail Office Equipment
• 1 - 100 Employee

• IT Support Technician

  • Mar 2016 - 2017



Ruffalo Noel Levitz

• United States
• Higher Education
• 700 & Above Employee

• System Analyst

  • Jun 2014 - Mar 2016



Canon Business Process Services

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Lead

  • Apr 2006 - Jun 2014

  Everything Everything