Experience

Raptor Power Systems

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Client Relations Manager

  • Apr 2023 - Present

  As the client relations lead, I oversee communication and engagement with clients, ensuring their needs and expectations are met. I also manage a high-performing team that identifies and implements business process improvements, streamlines operations, and enhances customer satisfaction. This includes tracking production and scheduling orders for timely delivery. Additionally, I am the primary point of contact for all warranty requests and collaborate with cross-functional teams to promptly resolve issues and maintain positive client relationships. Show less

• Customer Relations

  • Nov 2022 - Apr 2023



Drew's Handy Construction

• Charleston, Illinois, United States

• Buisness Office Manager

  • Jan 2022 - Nov 2022

  I was a member of the team that founded a small construction business. In this capacity, I served as the main office manager, providing crucial leadership and ensuring the smooth operation of all aspects of the business. As the main point of contact for all customers, I was responsible for building and maintaining strong relationships with clients, and overseeing all sales and marketing efforts. Additionally, I played a key role in managing the closing of jobs, as well as other face-to-face sales opportunities Show less



Paramount Lead Solutions

• United States
• Information Technology & Services
• 1 - 100 Employee

• Regional Account Manager

  • Jan 2022 - May 2022

  In addition to my previous responsibilities, I played a key role in managing the business-to-client relationships for multiple accounts spanning across various regions throughout the country. I monitored the key performance indicators (KPIs) of each client account, and engaged with executive personnel to ensure that their expectations were met

• Floor Manager

  • Nov 2021 - Jan 2022

  I successfully trained and coached new and existing employees to improve their skills and productivity. At times, I oversaw the entire sales floor, ensuring that daily quotas were met consistently. My leadership and communication skills enabled me to create a positive work environment that motivates employees to achieve their goals. Additionally, my ability to analyze data and provide effective feedback has resulted in significant improvements in employee performance and overall sales success.

• Sales Development Representative

  • Jun 2021 - Nov 2021



Sullivan-Parkhill Automotive

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Representative

  • Nov 2017 - Sep 2018

  As a successful car salesman, I excelled at delivering exceptional customer service throughout the entire sales process, from the initial greeting to the final delivery of the vehicle. My keen attention to detail allowed me to keep meticulous records and ensure all necessary paperwork was completed accurately and efficiently. Thanks to my quick learning abilities, I was able to start selling shortly after beginning my training, quickly establishing myself as a top performer in the dealership. I consistently exceeded sales targets and built strong, long-lasting relationships with customers, earning a reputation as a trusted and reliable sales professional. I decided to leave the car sales industry to pursue further education and expand my skills in a different field Show less



C.H.I. Overhead Doors

• United States
• Wholesale Building Materials
• 100 - 200 Employee

• Assistant Foreman

  • Sep 2015 - Nov 2017

  As Assistant Foreman in an assembly line production environment, I played a pivotal role in ensuring that the production schedule was executed efficiently and effectively. This included managing a team of employees, overseeing their tasks and responsibilities, and adjusting personnel as needed to optimize productivity. I took on a coaching role, training new employees on the intricacies of the production process, and coaching existing employees on best practices and continuous improvement. By implementing coaching strategies and monitoring performance metrics, I helped drive productivity and ensure that quality standards were met. Show less

• Production

  • Sep 2013 - Sep 2015



Weedman Lawncare USA

• Champaign, Illinois, United States

• Inside Sales Representative

  • Jan 2011 - Mar 2014