Eileen Whitener
Senior Technical Writer at Apprentice.io- Claim this Profile
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Bio
Holly Carter, MBA
I was Eileen’s manager for over a year. During that time I found Eileen to be extremely productive, competent, detail-oriented, collaborative, and creative. Eileen was originally hired to draft RFP responses on behalf of iCIMS sales team. Not only did Eileen draft responses to RFPs, she collaborated cross-departmentally with internal experts to craft truly outstanding responses that won deals! Moreover, Eileen improved and automated processes to the point where she was able to free up enough time to expand into content marketing. Eileen’s writing and editing skills are excellent and she is extremely creative. Because of that, she quickly excelled in content marketing. The content she created for iCIMS Hire Expectations Institute (HEI) not only impressed me – it impressed the site’s readers as proven by the fact that her content consistently had the most page views of any content on HEI. Eileen is truly a talented writer, whether the content be technical or creative. Most importantly, Eileen is a pleasure to work with!
Jennifer C. Carpenter
I have worked on the same team as Eileen for 1.5 years, and in that time I have witnessed Eileen’s passion, drive, and professionalism. She is a huge asset for two reasons: 1) She takes complete ownership of every project and ensures that each one is better than the last. She is extremely conscientious of the content creation process as well as business needs and objectives, ensuring that every piece adds value for the many internal teams she works with. 2) She loves seeing those around her succeed, and has taken on a mentoring role with team members and new hires. I am consistently inspired by her ideas, advice, and optimistic personality. Beyond being an invaluable team-member, Eileen’s work, particularly her writing, has proven to resonate with audiences and has thus largely contributed to the team achieving set goals. I cannot speak more highly of Eileen’s positive impact to the team, as well as the marketing department as a whole.
Holly Carter, MBA
I was Eileen’s manager for over a year. During that time I found Eileen to be extremely productive, competent, detail-oriented, collaborative, and creative. Eileen was originally hired to draft RFP responses on behalf of iCIMS sales team. Not only did Eileen draft responses to RFPs, she collaborated cross-departmentally with internal experts to craft truly outstanding responses that won deals! Moreover, Eileen improved and automated processes to the point where she was able to free up enough time to expand into content marketing. Eileen’s writing and editing skills are excellent and she is extremely creative. Because of that, she quickly excelled in content marketing. The content she created for iCIMS Hire Expectations Institute (HEI) not only impressed me – it impressed the site’s readers as proven by the fact that her content consistently had the most page views of any content on HEI. Eileen is truly a talented writer, whether the content be technical or creative. Most importantly, Eileen is a pleasure to work with!
Jennifer C. Carpenter
I have worked on the same team as Eileen for 1.5 years, and in that time I have witnessed Eileen’s passion, drive, and professionalism. She is a huge asset for two reasons: 1) She takes complete ownership of every project and ensures that each one is better than the last. She is extremely conscientious of the content creation process as well as business needs and objectives, ensuring that every piece adds value for the many internal teams she works with. 2) She loves seeing those around her succeed, and has taken on a mentoring role with team members and new hires. I am consistently inspired by her ideas, advice, and optimistic personality. Beyond being an invaluable team-member, Eileen’s work, particularly her writing, has proven to resonate with audiences and has thus largely contributed to the team achieving set goals. I cannot speak more highly of Eileen’s positive impact to the team, as well as the marketing department as a whole.
Holly Carter, MBA
I was Eileen’s manager for over a year. During that time I found Eileen to be extremely productive, competent, detail-oriented, collaborative, and creative. Eileen was originally hired to draft RFP responses on behalf of iCIMS sales team. Not only did Eileen draft responses to RFPs, she collaborated cross-departmentally with internal experts to craft truly outstanding responses that won deals! Moreover, Eileen improved and automated processes to the point where she was able to free up enough time to expand into content marketing. Eileen’s writing and editing skills are excellent and she is extremely creative. Because of that, she quickly excelled in content marketing. The content she created for iCIMS Hire Expectations Institute (HEI) not only impressed me – it impressed the site’s readers as proven by the fact that her content consistently had the most page views of any content on HEI. Eileen is truly a talented writer, whether the content be technical or creative. Most importantly, Eileen is a pleasure to work with!
Jennifer C. Carpenter
I have worked on the same team as Eileen for 1.5 years, and in that time I have witnessed Eileen’s passion, drive, and professionalism. She is a huge asset for two reasons: 1) She takes complete ownership of every project and ensures that each one is better than the last. She is extremely conscientious of the content creation process as well as business needs and objectives, ensuring that every piece adds value for the many internal teams she works with. 2) She loves seeing those around her succeed, and has taken on a mentoring role with team members and new hires. I am consistently inspired by her ideas, advice, and optimistic personality. Beyond being an invaluable team-member, Eileen’s work, particularly her writing, has proven to resonate with audiences and has thus largely contributed to the team achieving set goals. I cannot speak more highly of Eileen’s positive impact to the team, as well as the marketing department as a whole.
Holly Carter, MBA
I was Eileen’s manager for over a year. During that time I found Eileen to be extremely productive, competent, detail-oriented, collaborative, and creative. Eileen was originally hired to draft RFP responses on behalf of iCIMS sales team. Not only did Eileen draft responses to RFPs, she collaborated cross-departmentally with internal experts to craft truly outstanding responses that won deals! Moreover, Eileen improved and automated processes to the point where she was able to free up enough time to expand into content marketing. Eileen’s writing and editing skills are excellent and she is extremely creative. Because of that, she quickly excelled in content marketing. The content she created for iCIMS Hire Expectations Institute (HEI) not only impressed me – it impressed the site’s readers as proven by the fact that her content consistently had the most page views of any content on HEI. Eileen is truly a talented writer, whether the content be technical or creative. Most importantly, Eileen is a pleasure to work with!
Jennifer C. Carpenter
I have worked on the same team as Eileen for 1.5 years, and in that time I have witnessed Eileen’s passion, drive, and professionalism. She is a huge asset for two reasons: 1) She takes complete ownership of every project and ensures that each one is better than the last. She is extremely conscientious of the content creation process as well as business needs and objectives, ensuring that every piece adds value for the many internal teams she works with. 2) She loves seeing those around her succeed, and has taken on a mentoring role with team members and new hires. I am consistently inspired by her ideas, advice, and optimistic personality. Beyond being an invaluable team-member, Eileen’s work, particularly her writing, has proven to resonate with audiences and has thus largely contributed to the team achieving set goals. I cannot speak more highly of Eileen’s positive impact to the team, as well as the marketing department as a whole.
Experience
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Apprentice.io
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United States
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Software Development
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100 - 200 Employee
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Senior Technical Writer
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Dec 2021 - Present
• Serve as lead technical writer for Apprentice's Manufacturing Execution System (MES) • Project-manage external release note creation and publication process; assign work among technical writing resources • Create and maintain online help, quick reference guides, and other supporting material for Apprentice products and releases • Validate accuracy and completeness of documentation through observation and product testing • Review and edit writing for colleagues prior to publication • Serve as lead technical writer for Apprentice's Manufacturing Execution System (MES) • Project-manage external release note creation and publication process; assign work among technical writing resources • Create and maintain online help, quick reference guides, and other supporting material for Apprentice products and releases • Validate accuracy and completeness of documentation through observation and product testing • Review and edit writing for colleagues prior to publication
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Project Write Now
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United States
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Writing and Editing
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1 - 100 Employee
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Writing Instructor
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Jan 2019 - Present
• Facilitate beginner-, intermediate-, and advanced-level workshops for fiction, non-fiction, and poetry writers • Create positive, supportive learning community for adult writers to generate and share writing • Tailor in-class writing prompts, craft discussions, and model texts to class interest and skill level • (On hiatus: February 2020 - December 2021) • Facilitate beginner-, intermediate-, and advanced-level workshops for fiction, non-fiction, and poetry writers • Create positive, supportive learning community for adult writers to generate and share writing • Tailor in-class writing prompts, craft discussions, and model texts to class interest and skill level • (On hiatus: February 2020 - December 2021)
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iCIMS
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United States
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Software Development
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700 & Above Employee
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Technical Writer III
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Aug 2018 - Dec 2021
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Interim Team Lead, Technical Writing
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Apr 2021 - Sep 2021
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Technical Writer II
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Oct 2017 - Aug 2018
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Sabbatical
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Jul 2017 - Oct 2017
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Product Marketing Manager
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May 2016 - Jun 2017
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Technical Writer II
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Aug 2015 - Apr 2016
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Technical Writer
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Nov 2014 - Aug 2015
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Proposal Writer | Marketing Content Writer
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Aug 2012 - Oct 2014
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Campaign & Logistics Manager
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Jan 2017 - Sep 2017
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Barnes & Noble, Inc.
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United States
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Retail
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700 & Above Employee
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Bookseller
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2009 - 2012
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Bard College
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United States
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Higher Education
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700 & Above Employee
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Writing Fellow | Peer Writing Tutor
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Oct 2006 - Jun 2009
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Resident Assistant | Peer Counselor
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Aug 2008 - May 2009
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Community
