Diogo Lopes

Team Lead Sales & Account Management at Bookiply (part of the Holidu Group)
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Contact Information
us****@****om
(386) 825-5501
Location
Lisboa, Lisbon, Portugal, PT
Languages
  • Portuguese Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Elementary proficiency

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Credentials

  • Google Adwords Fundamentals Certification
    Google
    Jan, 2018
    - Oct, 2024
  • Google Adwords Search Certification
    Google
    Jan, 2018
    - Oct, 2024

Experience

    • Germany
    • Internet Publishing
    • 200 - 300 Employee
    • Team Lead Sales & Account Management
      • Jul 2022 - Present

      As Team Lead for the expansion of the company in vacation hotspots in Portugal (Madeira, Azores Islands and the North Coast of Portugal), my main goal is to develop these markets from scratch and build a team of sales and account managers to drive the local growth of the company. • Work closely with the Country Head to create and implement our Go-to-Market strategy. • Get familiar with the local regulations and characteristics of the Portuguese Vacation Rental market. • Be the go-to person for local requirements from other departments within the company, in order to maintain the operation running (Sales Ops, Marketing, Finance, Legal, Product, People Ops, Facilities). • Work together with the HR to recruit top-performers by conducting interviews, panels and by constantly optimising our hiring process. • Managing a team of 4 Sales Managers and 2 Account managers, shadowing & coaching them in meetings with clients, doing 1x1s, performance feedbacks (quarterlies and annual reviews), creating joint development plans and finding improvement points so they could develop themselves professionally. • Travel on business trips to visit high value partners. • Monitor and achieve consistently our OKRs, delivering quantity and quality reports on results and performance towards top management. • Run the local office. Show less

    • Denmark
    • Environmental Services
    • 700 & Above Employee
    • Sales Team Lead
      • May 2020 - Jun 2022

      • Building and developing the sales team: hiring, training, coaching, mentoring and motivating for peak performance.• Analysing the portuguese market, mapping the app's partner acquisition expansion strategy for launching & retaking on multiple portuguese cities, along with the HoS.• Directly lead an outbound team of SDR's, defining field sales deployment, running regular 1:1's, creating performance plans & monthly incentives to drive motivation & KPI achievement.• Support the implementation of multiple global operational projects and lead local sales initiatives.• Advice on key performance drivers, helping defining and setting up the right team structures and scalable processes for exponential growth. Show less

    • Sales Specialist
      • Sep 2019 - May 2020

      • Research accounts, identify stakeholders/decision-makers and generate interest about Too Good To Go on multiple portuguese geographies.• Owning end-to-end outbound sales process, both Inside & Field Sales through cold-calling, booking meetings, door to door, email, social media, etc.. Reaching out with all types of food businesses to pitch Too Good To Go, inspiring and convincing business owners to partner with Too Good To Go and become ambassadors agains food waste, onboarding them on the app.• Key-results: acquisition of +230 new partners, contributing to +125.000 meal supply on the app. Show less

    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Sales & Account Manager
      • Apr 2018 - Sep 2019

      • Help all types of restaurants market themselves better by selling advertising space to them on Zomato. Effectively identify potential clients and generate sales leads. • Manage end-to-end client relationship including pitching, negotiation, contracting, billing / invoicing, payment collection, graphic design support, campaign activations, result tracking and troubleshooting. • Prepare performance reports for advertising campaigns and interpret them for clients. Also suggest measures to improve the effectiveness of the digital campaigns, identifying growth opportunities for my customer portfolio. • Consistently achieving quarter individual targets, managing an annual client investment portfolio of +90k (aprox.). Show less

    • Portugal
    • Advertising Services
    • 1 - 100 Employee
    • Digital Marketing Executive
      • Sep 2017 - Mar 2018

      • Managing and improving digital campaigns based on performance marketing kpi's, with focus on PPC (Google Adwords, Search & Display placements), Paid Social ads (Facebook, Instagram, Twitter & LinkedIn) and Email Marketing (Mailchimp). • Working together with content marketing team to create high-quality content, in order to improve campaigns effectiveness. • Staying up-to-date with the latest trends in both PPC and Paid Social major updates. • Managing and improving digital campaigns based on performance marketing kpi's, with focus on PPC (Google Adwords, Search & Display placements), Paid Social ads (Facebook, Instagram, Twitter & LinkedIn) and Email Marketing (Mailchimp). • Working together with content marketing team to create high-quality content, in order to improve campaigns effectiveness. • Staying up-to-date with the latest trends in both PPC and Paid Social major updates.

    • Portugal
    • Paper and Forest Product Manufacturing
    • 700 & Above Employee
    • Brand & Communication Internship
      • Oct 2016 - Jul 2017

      • Managed The Navigator Company holding corporate brand digital presence, which evolved the creation of new websites, web pages, development of information disclosure plans, content strategy, in an ongoing work with digital media suppliers. • Briefed agencies to the creation and development of internal and external campaigns, plus selection and approval of communication materials, according to the brand ́s identity and values. • Launched the official Social Media accounts of The Navigator Company brand: LinkedIn (+5.000 organic followers), Twitter and Instagram. • Planned and organized scholar and institutional events to the Company’s mill. Show less

    • Financial Services
    • 1 - 100 Employee
    • Sales Assistant
      • Oct 2015 - Jun 2016

      • Ensured customer service in money exchange, money transfers and payment operations. • Managed store stock & cash-flow. • Ensured customer service in money exchange, money transfers and payment operations. • Managed store stock & cash-flow.

  • (Various)
    • Portugal
    • Brand Promoter
      • 2010 - May 2016

      Brand activation campaigns, both events and point of sale. Brands worked with: Vodafone Rock in Rio Lisbon 2012,14,16; Olá (Unilever); Optimus (NOS); RFM; Bosch; Ferrero Rocher. Brand activation campaigns, both events and point of sale. Brands worked with: Vodafone Rock in Rio Lisbon 2012,14,16; Olá (Unilever); Optimus (NOS); RFM; Bosch; Ferrero Rocher.

Education

  • Instituto Superior de Ciências do Trabalho e da Empresa / ISCTE
    Bachelor of Science (BSc), Marketing Management
    2012 - 2015
  • KEDGE Business School
    Erasmus University: Marketing Studies
    2013 - 2014

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