Experience

Finisterre

• United Kingdom
• Retail
• 1 - 100 Employee

• Store Supervisor

  • Apr 2022 - Present

  Oversee the daily operations of the store, ensuring compliance with company policies and procedures.Train and motivate store staff to deliver exceptional customer service and promote a positive shopping experience.Conduct regular stock checks, perform inventory reconciliation, and identify any discrepancies or loss prevention issues.Monitor sales performance, analyze data, and identify areas for improvement.

• Senior Retail Manager/ Product Specialist

  • Jan 2015 - Apr 2022

  Ensure strategic goals and sales targets of the store are met by maximising sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory.Effectively communicated with the team, regarding individual sales performance, and other key performance indicators such as conversion, store results, product sales and other information to help them provide great service and achieve goals. Increased product knowledge for the greater retail team, by designing and implementing product training material for new starters and existing team members with gaps in their knowledge.Project lead for local store refits, designed and implemented a critical path which was updated and shared weekly with outside contractors and in-house teams ensuring all departments were aligned. Resulting in both projects being delivered on time and within budget. Show less



LinedUp

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• UX/UI Designer

  • Mar 2023 - May 2023

  Conducted in-depth user research and UX analysis of clients' existing websites to evaluate usability, user flows, and overall user experience. Developed actionable recommendations and presented findings to stakeholders and developers, clearly communicating the rationale behind suggested improvements. Created wireframes, prototypes, and interactive mock-ups to illustrate proposed design changes and communicate user-centered solutions effectively. Collaborated with clients to align business goals and user needs, ensuring that recommended improvements align with the overall strategic vision. Show less



schuh

• United Kingdom
• Retail
• 700 & Above Employee

• Store Manager

  • Nov 2012 - Jan 2015

  Responsible for the effective day-to-day running of the store, creating an environment where the team can reach their full potential through coaching and feedback. Providing world-class customer service and ultimately meeting and exceeding all sales budgets. Responsible for the effective day-to-day running of the store, creating an environment where the team can reach their full potential through coaching and feedback. Providing world-class customer service and ultimately meeting and exceeding all sales budgets.



Oi Polloi

• United Kingdom
• Retail Apparel and Fashion
• 1 - 100 Employee

• Store Manager

  • Jul 2012 - Nov 2012

  Responsible for the effective day-to-day running of the store, creating an environment where the team can reach their full potential through coaching and feedback. Providing world-class customer service and ultimately meeting and exceeding all sales budgets. Implemented an operational system to ensure all aspects of the retail store were well run, which included a cash management system, training and development, cost budgeting, and a visual merchandising guide. Responsible for the effective day-to-day running of the store, creating an environment where the team can reach their full potential through coaching and feedback. Providing world-class customer service and ultimately meeting and exceeding all sales budgets. Implemented an operational system to ensure all aspects of the retail store were well run, which included a cash management system, training and development, cost budgeting, and a visual merchandising guide.