North Central Council Manager & Executive Assistant

• Nov 2021 - Present

Director of Membership Engagement

• Dec 2020 - Nov 2021

Provides support to the CEO, Board of Directors, Board of Trustees, and North Central Indiana Council. Also provides support and resources to refining the systems of member retention and new member recruitment. Assists with forming a consistent and staff-wide articulation of a member return on investment while advancing ABCs branding effort to the member and external audiences. Builds ABC's social media presence, provides support for on going website development and updates, and organizing and coordinating networking events for the ABC members. Show less

Ambassador of Brand Perception

• Mar 2020 - Dec 2020

Represents Gaylor Electric, Inc., in a positive light and by doing so help to increase brand awareness and sales. Embodies the corporate identity in appearance, demeanor, values and ethics. Uses promotional strategies that will strengthen the customer-product-service relationship and influence a large audience to buy and consume more. A positive spokesperson, an opinion leader and a community influencer, appointed as an internal and external agent to boost product or service sales and create brand awareness. Show less

Health and Wellness Coach

• Oct 2019 - Oct 2020

Working one on one and remotely with clients who seek nutrition, wellness, and fitness guidance to improve their current lifestyles. Working one on one and remotely with clients who seek nutrition, wellness, and fitness guidance to improve their current lifestyles.

Relationship Manager and Independent Broker

• Feb 2018 - Mar 2020

We specialize in Home, Auto, RV, Boat, Motorcycle and Life Insurance. As an independent Brightway agency, we have access to more carriers than normal independent agency. Why work with 1-7 carriers when I can offer you more then a dozen? To our mortgage loan officers and Realtors, lets partner up! Here are some of the highlights about us. - Same day quote return to help you close quickly. Our quotes are accurate and ready to close when you're clear to close - Access to 30+ carriers. DTI problem in the past? 20 year old roof? House on the lake? Agents taking too long to return your quote for your clients? Vacant home? We are a full spectrum agency. The harder the home is to be insure, the harder we will work to find the right insurer. If you want someone to work hard and quick as you, let's talk. - We do all the legwork so you can focus on other steps. Let us help you close on time. No more delayed closing because of insurance. We are fast, efficient and trust worthy. Our reputation with our valuable referrals are the most important in our success. Give us a call at 317-863-9216 and see the Brightway difference. Show less

Insurance Agent

• Oct 2017 - Jan 2018

Claim Specialist - Team Leader

• Jan 2015 - Oct 2017

Acting as a Resource to Claims Associates, building relationships, networking with leaders, and working on continuing education.

Manager - Initial Loss Reporting

• Dec 2013 - Jan 2015

Managing a team of associates handling loss reports, administering reports, coaching during side by sides and during individual meetings on a weekly basis, attending mandatory meetings and pursuing training and furthering education in the insurance industry. Performance Management, On the Spot coaching, daily huddles, metric reviews, personal one on ones, escalated customer calls, call monitoring, safety SPOC, hiring.

Catastophe Claims Adjuster - Auto

• Sep 2011 - Dec 2013

Dual trained as a Field Auto and Fire Claim Representative to handle losses involved in catastrophic weather related events. Assisted policyholders to resolve claim concerns and communicating the claim process effectively. Rendered high level of assistance to policyholders with personal property claims and their resolution by cash settlement or replacement services.

Claims Adjuster - Auto

• Jul 2007 - Sep 2011

Investigation of third party injury claims, total loss, and automobile claims. Initiated and developed strong rapport with external or internal customers by providing quality service. Sustained constant communication with customers by promptly addressing queries and conducting assessment needs related to investigations and settlement process. Application of each state’s jurisdictional policies and laws while communicating and establishing liability decisions. Upholding the values of the company in each interaction with insureds, claimants, and vendors. Show less

Customer Service

• Mar 2007 - Jul 2007

Handling reports and orders for customers to a Cylinder manufacturing corporation. Handling reports and orders for customers to a Cylinder manufacturing corporation.

Customer Service Representative

• May 2006 - Mar 2007

Handled customer orders and coordinated sales orders. Handled customer orders and coordinated sales orders.

Event Coordinator

• Aug 2003 - May 2006

Personal trainer for older adults at the retirement community, handled projects and coordinated activities for the members, and recruited new members. Personal trainer for older adults at the retirement community, handled projects and coordinated activities for the members, and recruited new members.